1997 FORD EXPEDITION Complaints
View complaints related to 1997 FORD EXPEDITION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 750 complaints submitted for the 1997 FORD EXPEDITION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 FORD EXPEDITION- DECATUR, GA
I CURRENTLY OWN A 1997 FORD EXPEDITION THAT KEEPS SPITTING OUT SPARK PLUGS! !ST TIME WAS CYLINDER #3 THEN #7, THEN ON 3-6-2014 IT WAS #8 THEN ON 03/14/14 #2 AFTER STARTING THE ENGINE WITH THE HOOD OPEN LOOKING FOR WHAT I THOUGHT SOUNDED LIKE A VACUUM LEAK OR VALVE TICK ONLY TO HAVE THE SPARK PLUG BLOW OUT AND ALMOST TAKE OUT MY EYE!!! FORD HAS KNOWN FOR YEARS THAT THERE ARE MILLIONS OF VEHICLES OUT THERE ESPECIALLY FROM 1997 THROUGH 2005 AND STILL HAVE DONE NOTHING TO ASSIST IN EITHER FIXING THE PROBLEM OR COMPENSATING PEOPLE FOR THEIR LOSSES DUE TO THIS CRAP DESIGN THEY CAME OUT WITH THAT ONLY HAS THE HEADS OF THE MOTOR HOLDING THE SPARK PLUG IN WITH 4 THREADS!! I AM TOLD THAT THEY DO NOT HAVE A RECALL BECAUSE THEY BELIEVE THERE IS NO EMINENT DANGER INVOLVED WITH THE MALFUNCTION OF THIS DEFECT?? WHAT ABOUT - HEY THE MOTOR IS RUNNING SO THE FUEL INJECTOR IS SPEWING OUT FUEL ALL OVER THE MOTOR WHEN THE PLUG SHOOTS OUT LIKE A ROCKET AND THEN KNOCKS SOMEONE'S EYE OUT? FIRE DID U SAY?? EYE OUT?? NAAAH NO PROBLEM!!! I AM ALSO TOLD FROM MY MECHANIC THAT I WILL HAVE TO LIVE WITH THIS BECAUSE EVEN IF YOU REPLACE THE HEADS THAT HOLD THE PLUGS IN YOU WILL ONLY HAVE THE SAME PROBLEM AGAIN DOWN THE LINE. THIS IS NOT AN ANSWER. FORD NEEDS TO STEP UP AND FIX THE PROBLEM, MAKE A RECALL, REDESIGN THE HEADS AND STOP WITH THE B.S. BEFORE SOMEONE GETS HURT BAD!!! TOO MUCH TIME AND $$$ LOST FROM HAVING THIS PROBLEM GO TO THE SHOP EVERY [XXX] FEW MILES NOT TO MENTION THE TIME AND $$$ I AM LOOSING FROM WORK - JUST FIX IT FORD!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
1997 FORD EXPEDITION- WINCHESTER , KY
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE ENGINE CAUGHT ON FIRE WHILE PARKED IN A DRIVEWAY. ONLY THE FRAME REMAINED AFTER THE ENGINE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 190,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 FORD EXPEDITION- LOS ANGELES, CA
WHILE TRAVELING S/B AT APPROX 70 MPH ON I5 IN ORANGE COUNTY CA, RR TIRE OF 97 FORD EXPEDITION SUFFERED 360 DEGREE TREAD SEPARATION. LOSS OF CONTROL, ROLL. FRONT PASSENGER DIED. DRIVER LOST THREE FINGERS. DEFINITY DAKOTA H/T, DOT UPCU PA7 1508 (COOPER, FINDLEY PLANT). DOA 9/5/13. *TR
Source: NHTSA WEB SITE -
1997 FORD EXPEDITION- CUMMING, GA
I CURRENTLY OWN A 1997 FORD EXPEDITION THAT KEEPS SPITTING OUT SPARK PLUGS! !ST TIME WAS CYLINDER #4 THEN #5, THEN TODAY 2-3-2014 I MET WITH #3 AFTER STARTING THE ENGINE WITH THE HOOD OPEN LOOKING FOR WHAT I THOUGHT SOUNDED LIKE A VACUUM LEAK OR VALVE TICK ONLY TO HAVE THE SPARK PLUG BLOW OUT AND ALMOST TAKE OUT MY EYE!!! FORD HAS KNOWN FOR YEARS THAT THERE ARE MILLIONS OF VEHICLES OUT THERE ESPECIALLY FROM 1997 THROUGH 2005 AND STILL HAVE DONE NOTHING TO ASSIST IN EITHER FIXING THE PROBLEM OR COMPENSATING PEOPLE FOR THEIR LOSSES DUE TO THIS CRAP DESIGN THEY CAME OUT WITH THAT ONLY HAS THE HEADS OF THE MOTOR HOLDING THE SPARK PLUG IN WITH 4 THREADS!! I AM TOLD THAT THEY DO NOT HAVE A RECALL BECAUSE THEY BELIEVE THERE IS NO EMINENT DANGER INVOLVED WITH THE MALFUNCTION OF THIS DEFECT?? WHAT ABOUT - HEY THE MOTOR IS RUNNING SO THE FUEL INJECTOR IS SPEWING OUT FUEL ALL OVER THE MOTOR WHEN THE PLUG SHOOTS OUT LIKE A ROCKET AND THEN KNOCKS SOMEONE'S EYE OUT? FIRE DID U SAY?? EYE OUT?? NAAAH NO PROBLEM!!! I AM ALSO TOLD FROM MY MECHANIC THAT I WILL HAVE TO LIVE WITH THIS BECAUSE EVEN IF YOU REPLACE THE HEADS THAT HOLD THE PLUGS IN YOU WILL ONLY HAVE THE SAME PROBLEM AGAIN DOWN THE LINE. THIS IS NOT AN ANSWER. FORD NEEDS TO STEP UP AND FIX THE PROBLEM, MAKE A RECALL, REDESIGN THE HEADS AND STOP WITH THE B.S. BEFORE SOMEONE GETS HURT BAD!!! TOO MUCH TIME AND $$$ LOST FROM HAVING THIS PROBLEM GO TO THE SHOP EVERY [XXX] FEW MILES NOT TO MENTION THE TIME AND $$$ I AM LOOSING FROM WORK - JUST FIX IT FORD!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
1997 FORD EXPEDITION- ATHERTON , CA
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT WHILE HE DRIVING 60 MPH, AN ABNORMAL NOISE EMITTED FROM UNDER THE HOOD. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE LOCAL REPAIR SHOP WHERE IT WAS FOUND THAT THE SPARK PLUGS SEPARATED DUE TO A DEFECTIVE THREAD AND CYLINDER. THE DEALER REPLACED THE SPARK PLUGS WITH A NEWLY MANUFACTURED STEEL HEAD AND THREAD HOWEVER, THE FAILURE WAS NOT CORRECTED. THE CONTACT WAS ADVISED THAT THE CYLINDER HEAD OR ENGINE POSSIBLY NEEDED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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1997 FORD EXPEDITION- GAINESVILLE, FL
I WAS DRIVING DOWN THE STREET, GOING ABOUT 10 TO 15 MPH AND WHILE DRIVING I HAD NOT LIGHT ON MY DASHBOARD INDICATING ANY PROBLEMS ALL OF SUDDEN MY 97 FORD EXPEDITION MAKES THIS CRAZY SOUND AND COMPLETELY TURNS OFF. I WAS NOT ABLE TO START THE TRUCK UP AGAIN SO I HAD IT TOWED. AFTER TWO DAY PAST I TRIED STARTING THE TRUCK UP AND IT WOULD NOT DO ANYTHING. *TR
Source: NHTSA WEB SITE -
1997 FORD EXPEDITION- DUNCANSVILLE, PA
STEERING GETS HARD THEN CUTS LOOSE, STEERING COLUMN MOVES UP AND DOWN, SEEMS LIKE A SERIOUS SHAFT PROBLEM OR STEERING BOX ISSUE, SAW RECALL AND DEALER SAYS IT WAS NOT INCLUDED, SAME PROBLEM AS OTHERS, PLACES PEOPLE AT RISK AND SHOULD BE COVERED. *TR
Source: NHTSA WEB SITE -
1997 FORD EXPEDITION- SAN ANTONIO, TX
I HAVE A 1997 FORD EXPEDITION. BOTH THE DRIVER SIDE AND PASSENGER SIDE SEAT BELTS FOR THE MIDDLE SEAT WILL NOT EXTEND. THEY ARE LOCKED IN THE RETRACTED POSITION. FROM REVIEWING THIS ON THE INTERNET IT IS A COMMON PROBLEM. THIS IS THE ONLY VEHICLE I HAVE EVER HAD THAT HAD SEAT BELT PROBLEMS. THERE SHOULD BE A RECALL TO REPLACE THESE AS IT MAKES IT SO YOU CAN'T BUCKLE ANYONE INTO THE MIDDLE SEAT. (RELATED VEHICLE INFORMATION: MODEL YEAR=1997, MAKE=EXPEDITION, MODEL=FORD ). *TR
Source: NHTSA WEB SITE -
1997 FORD EXPEDITION- WEST LAWN , PA
I WAS RETURNING HOME FROM WORK AND I HEARD A CLICKING NOISE AS I WAS DRIVING COMING FROM MY DASH ALONG WITH ALL OF MY GAUGES JUMPING RPMS RAN EXTREMELY HIGH AND SPEED GAGE JUMPING FROM ALL OVER FROM 50'S TO 05 MILES A HOUR LIGHTS LIGHTING UP AND THEN POWER LOST IN WHICH MADE IT HARDER TO STOP AND STEER ITS DONE THIS A FEW TIMES ALONG WITH A WITH THE CLICKING THE RADIO WILL TURN ITS SELF ON AND KILLS THE BATTERY AND THERE IS A SMELL OF A HOT PLASTIC SMELL ALONG WITH ALL OF THAT WHEN I START TO LOSE POWER MY HEAD LIGHTS DIM DOWN. *TR
Source: NHTSA WEB SITE -
1997 FORD EXPEDITION- DALLAS, TX
WHEN I HAD THE TIRES REPLACED ONE LUG ON EACH FRONT WHEEL BROKE OFF. WE ORDERED REPLACEMENTS AND THE NEXT DAY WHEN THE TIRES WERE REMOVED TO REPLACE THE BROKEN ONES SEVERAL OTHERS BROKE. I HAD ALL THE TIRE LUGS REPLACED AND AM DRIVING THE CAR. THERE HAVE BEEN SIMILAR PROBLEMS REPORTED WITH ACCIDENTS CAUSED BY LOST WHEELS. *TR
Source: NHTSA WEB SITE