1997 FORD EXPEDITION Complaints

CONSUMER NOTICED THAT ALL 4 TIRES' TREAD WAS CRACKING, AND STEEL WIRES WERE SHOWING. FIRESTONE PRORATED WITH SAME TYPE WILDERNESS AT. 3 OF THE TIRES HAD 8 30 SECONDS, AND 1 HAD 4 30 SECONDS. TIRES SIZE 255/70R16 ON 1997, FORD, EXPEDITION. *AK

CABLE AND HOUSING BROKE JUST FORWARD OF FIRE WALL. POSSIBLE LIFE THREATENING INCIDENT.*AK

VEHICLE EXPERIENCED TOTAL STEERING LOSS WHILE DRIVING AT HIGHWAY SPEEDS. DEALER INSPECTED VEHICLE, AND SAID THAT STEERING SHAFT HAD SHEARED. MANUFACTURER HAS BEEN NOTIFIED.*AK THE VEHICLE HAD A DESIGN DEFECT. IT COST THE CONSUMER OVER A THOUSAND DOLLARS FOR REPAIER, WHICH THE MANUFACTURER DECLINED TO REIMBURSE. *YH

WHILE DRIVING 20-30 MPH STEERING FROZE. CONSUMER HAD A VERY HARD TIME GETTING VEHICLE TO MECHANIC. MECHANIC COULD NOT FIND CAUSE, STATED TO TAKE VEHICLE TO A FORD DEALER.*AK

BOTH EXTERIOR MIRRORS ARE NOT USABLE. THESE ARE REPLACEMENTS THE FIRST SET FAILED AFTER A YEAR AND A HALF. IT SEEMS THAT THE MIRRORS DESIGNED FOR MY MODEL EXPEDITION HAVE A MAXIMUM TWO YEAR LIFE. FORD SAYS NO DEFECT, COME TAKE A LOOK AT MY SECOND SET OF MIRRORS ON A FOUR YEAR OLD VEHICLE.*AK

ABS KICKS IN ON DRY PAVEMENT, AND VEHICLE WON'T STOP ON ICE OR SNOW. CONSUMER ONCE ALMOST REAR ENDED ANOTHER VEHICLE. *AK

THE DOOR AJAR LIGHT AND DOME LIGHT COMES ON AND STAYS ON FOR 1 HOUR+ AND THE RUNNING BOARD LIGHTS ALSO STAY ON. BEEN BACK TO DEALER 4 TIMES AND STILL NO SOLUTIONS.*AK

THIS VEHICLE HAS HAD "NO BRAKES" ON NUMEROUS OCCASIONS. WHEN WE TOOK IT IN TO OUR LOCAL FORD DEALERSHIP FOR THE FIRST TIME ON 10-7-98, WE WERE TOLD BECAUSE THEY CANNOT DUPLICATE THE PROBLEM, WE HAVE NO PROBLEM. WHEN IT WAS TAKEN IN ON 1-27-99 TO OUR LOCAL FORD DEALERSHIP THEY CALLED THE MANUFACTURE THIS TIME TO FIND OUT IF ANY OTHER EXPEDITIONS MIGHT OF HAD THIS SAME SORT OF PROBLEM AND WAS ADVISED "NO". THEY DECIDED BECAUSE IT HAD THE SAME BRAKE SYSTEM AS ANOTHER FORD VEHICLE TO CHANGE THE FRONT SENSORS. WHEN I WENT TO PICK THE VEHICLE UP FROM THEM, I WAS TOLD BY THE SERVICE MANAGER THAT I SHOULD DRIVE WITH THE ANTICIPATION THAT THE BRAKES COULD GO OUT AT ANY GIVEN TIME. THEY WERE NOT SURE THAT THIS FIXED THE PROBLEM. WELL LOW AND BEHOLD THE BRAKES WENT OUT AGAIN, THIS TIME A SOLO ACCIDENT WITH THIS VEHICLE WITH "NO BRAKES". WE WERE VERY LUCKY NO OTHER VEHICLES WERE INVOLVED AS SOMEONE WOULD DEFINITELY HAVE GOTTEN KILLED. THIS VEHICLE DEFINITELY POSES A HIGH SAFETY RISK TO THE ROADS AND HIGHWAYS IT IS DRIVEN ON.*AK

FROM A PARKING SPACE AT A STRIP MALL I BACKED INTO A 3' CONCRETE POLE, WHEN I APPLIED MY FOOT TO THE BRAKE AND PUT THE VEHICLE IN DRIVE , THE VEHICLE SPED OFF AS IF I HAD FLOORED THE ACCELERATOR. NO AMOUNT OF PUMPING THE BRAKES DID ANY GOOD. I HIT TWO OTHER CARS, TOOK OUT A BRICK COLUMN AND DIDN'T STOP UNTIL I HIT A SECOND BRICK COLUMN. WITNESSES SAY THAT THEY DID SEE BRAKE LIGHTS ON MY VEHICLE. *AK

WHILE DRIVING AT ABOUT 20 MPH HEARD A SNAP AND VEHICLE FRONT END SUNK DOWN. TOOK TO MECHANIC, AND THEY SAID IT WAS TORSION BAR. *AK