1997 FORD EXPEDITION Complaints

WHILE DRIVING POWER STEERING WENT OUT. CONSUMER SAID IT TOOK ALL HIS/HER STRENGTH TO TURN WHEEL. DEALER HAS BEEN CONTACTED.

WHILE DRIVING ABOUT 65-70 MPH VEHICLE SUDDENLY STALLED, AND ALL LIGHT ON DASHBOARD WERE ON/OFF. DRIVING OFF THE ROAD HAD TO TURN OFF IGNITION SWITCH. THEN TURN IT BACK ON, AND IT WORKED AS NORMAL. TAKEN VEHICLE TO DEALER THREE TIMES. *AK

VEHICLE HAD BEEN VIBRATING AT SPEEDS OVER 60 MPH, LEFT FRONT BOLT IN STABILIZER BAR WAS BROKEN. REPLACED BOLT, AND VIBRATING STOPPED. ALSO, VEHICLE SEEMED TO BE MORE STABLE WHEN WINDY. *AK

REAR DOORS KEEP GOING INTO CHILD'S LOCK MODE. *AK THE REAR PASSENGER DOOR LOCKS IN AUTOMATICALY AND PAUSES DANGER DURING EMERGENCY. *YH

TIRE WAS ONLY ON THE VEHICLE FOR 2 MONTHS PRIOR TO THE "BLOWOUT". TIRE HAD LESS THAN 2,000 MILES IN SERVICE. TIRE DISINTIGRATED WITH NO WARNING. NO HAZARDS OBSERVED IN ROAD. BELIEVE IT WAS A CLASSIC TREAD SEPARATION. DEFECTIVE PRODUCT. GOOD NEWS WAS THAT NO ONE WAS INJURED.*AK (TIRESIZE: P265/70R17)( DOT NUMBER: TIRE SIZE: P265/70R17 )

I UNDERSTAND THAT THERE IS AN INQUIRY CONCERNING THE SAFETY OF THE ABOVE MENTIONED TIRES. ON 11/03/00 I HAD PREVENTATIVE MAINTENANCE COMPLETED ON MY VEHICLE (OIL CHANGE/TIRE ROTATION). THE SERVICE REPRESENTATIVE ADVISED ME THAT MY TIRES WERE BECOMING "CHOPPY". HE SHOWED ME BY RUNNING MY HAND OVER THE SURFACE OF THE TIRE. THE TIRE WAS NOT SMOOTH, BUT IN CERTAIN AREAS IT APPEARED THAT THE TIRE WAS RAISED. I FELT THAT THIS CONDITION WAS ODD SINCE I WOULD BELIEVE THAT THE TREAD WOULD WEAR SMOOTHLY DURING CONTINUED OPERATION. UNDERSTANDING THE CONCERN ABOUT TREAD SEPERATION, AND NOT BEING AN EXPERT, I SUSPECTED THAT THIS MAY BE OCCURRING. I SENT A MESAGE TO THE CUSTOMER SERVICE SECTION OF GOODYEAR AND WAS ADVISED THAT 39,000 WAS THE LIFE EXPECTIANCY OF THOSE TIRES. I DISAGREE AND FELT THEIR EXPLANTATION WAS UNACCEPTABLE. I ADVISED GOODYEAR THAT IT WAS INTENT TO FILE A COMPLAINT WITH YOUR ORGANIZATION. MY CONCERN IS FOR THE SAFETY OF MY FAMILY AND THAT OF THE OTHER MOTORIST. THANK YOU ALL FOR YOUR ASSISTANCE. JOHN WILLIAMS. *AK (DOT NUMBER: LOAD E TIRESIZE: P265/70R17)

THE GOODYEAR WRANGLER RT-S TIRE EXPERIENCED SEPARATION AND BLOW OUT WHILE DRIVING, CONSUMER LOST TEMPORARY CONTROL OF THE VEHICLE. *MJS

BOTH ORIGINAL EQUIPMENT EXTERNAL REAR VIEW MIRRORS ARE ALMOST COMPLETELY UNUSABLE AT THIS POINT. THE MIRRORS ARE NOT USABLE AT NIGHT. I CAN'T BELIEVE THAT FORD HASN'T REPLACED THE MIRRORS. THIS IS A DANGEROUS SITUATION. THANK YOU. *AK

VEHICLE HAS NO BRAKES AT LOW SPEEDS DURING FAILURE. IT CAN BE INTERMITTENT. THE SYSTEM THINKS THE WHEELS ARE LOCKED AND WILL NOT ALLOW BRAKES TO APPLY. I USED TO WORK FOR FORD. THIS IS KNOWN WITHIN THE COMPANY, BUT IS KEPT VERY QUIET. DEALERS MUST CALL AND SPEAK TO SOMEONE TO GET HELP. THE PROBLEM IS NOT DOCUMENTED WITH TSB'S OR OTHER SERVICE INFORMATION SYSTEMS.*AK

UPON IMPACT, REAR THIRD SEAT DISLOGGED IN THE AIR, HITTING THE ROOF AND THRUSTED FOWARD. IF MY CHILDREN WOULD HAVE BEEN SITTING THERE, WHICH THE THIRD SEAT IS USED MOSTLY BY CHILDREN, THEY WOULD HAVE BEEN FATALLY INJURED. THIS NEEDS TO BE RECALLED, AS THIS IS CLEARLY UNSAFE. *AK