1999 FORD EXPEDITION Complaints

NAR 3-11-03 THE CONSUMER HAS EXPERIENCED SEVERAL PROBLEMS WITH HIS FORD EXPEDITION, THE SIDE VIEW MIRRORS HAVE TURNED BACK FROM THE INSIDE, THE TOP OF THE SHIFT HANDLE BROKE OFF, AND ALL THE TIRES HAD TO BE REPLACED BEFORE A FIRESTONE RECALL HAD BEEN ISSUED. THE CONSUMER FEELS THAT THE DEALERSHIP SHOULD BE RESPONSIBLE FOR REPAIRS SINCE IT'S WAS A MANUFACTURERS DEFECT AND NOT A MAINTENANCE PROBLEM. *CB *JB

WE JUST BOUGHT A 1999 FORD EXPEDITION WITH 35000 MILES. WE HAVE DRIVEN IT FOR 5000 MILES AND NOW IT NEEDS A NEW RIGHT HEAD GASKET. I'VE READ MANY COMPLAINTS ABOUT THE SAME PROBLEM. ANY ANSWERS? *NLM

THE SIDE MIRRORS ON MY 1999 FORD EXPEDITION ARE DETERIORATED TO THE POINT OF NOT BEING ABLE TO SEE OTHER VEHICLES THROUGH THEM. THIS IS A MANUFACTURING PROBLEM FROM FORD AND SHOULD BE ADDRESSED BEFORE THIS CAUSES A SERIOUS ACCIDENT. I MUST TRY TO FIND A WAY TO FIX THIS PROBLEM NOW BEFORE IT BECOMES MY ACCIDENT. DOES ANY ONE HAVE A REMEDY ?*JB

IN NINE MONTHS OF OWNERSHIP THE CONSUMER HAD PROBLEMS WITH THE HIGH TENSIONER, THE OUTER STEERING TIE ROD ENDS, WHICH HAD FELL APART WHILE DRIVING, THE BRAKE SYSTEM, AND THE INNER TIE ROD ENDS. SCC *JB

HEAD GASKETS BLOWING OUT ON 1999 FORD EXPEDITIONS. I HAVE HAD MINE REPLACED 3 TIMES SO FAR. IT IS ALSO OCCURRING ON OTHER PEOPLES SAME VEHICLES. IT IS ON THE 4.6 AND 5.4 LITER ENGINES. THE LAST TIME I HAD IT TO THE DEALER FOR THIS I ASKED WHY THIS KEEPS HAPPENING? THEY SAID THAT FORD IS AWARE OF THE PROBLEM BUT KEEPS TELLING THE DEALER TO REPLACE THE GASKETS. THERE IS A MANUFACTURERS DEFECT HERE.*JB

THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY.*JB

I HAVE A 1999 FORD EXPEDITION. IT HAS HAD BOTH HEAD GASKETS ALREADY REPLACED ONCE, AND NOW THEY ARE BLOWN AGAIN. THE CAR IS OUT OF WARRANTY AND THE DEALERSHIP HAS INFORMED ME THAT THERE IS AN ABNORMALITY IN MY ENGINE WHICH WILL CAUSE THIS PROBLEM TO CONTINUE TO RE-OCCUR UNLESS I PAY $5000 TO HAVE A NEW ENGINE PUT IN. FORD HAS RECALLED SIMILIAR VEHICLES DUE TO THE PROBLEMS WITH THE SAME ENGINES, HOWEVER OFFERS NO ASSISTANCE ON THEIR MUCH PRICIER EXPEDITION. I GUESS THEY FIGURE WE CAN AFFORD THE REPAIRS. THEY REFUSE TO DISCUSS MY PROBLEMS AND TELL ME THAT BLOWN HEAD GASKETS ARE CONSIDERED "NORMAL WEAR AND TEAR". THE HEAD GASKET PROBLEM ASIDE, THIS CAR HAS BEEN IN THE SHOP OVER 30 TIMES FOR NON-ROUTINE MAINTENANCE ISSUES. THE LEATHER SEATS HAD TO BE REPLACED, THE EXTERIOR MOLDING WENT BAD, THE EXHAUST SYSTEM WAS FAULTY, WIRING WAS FAULTY, MIRRORS AND WINDOWS WERE FAULTY, ELECTRONIC COMPONENTS WERE FAULTY, THE LIST GOES ON AND ON.

HEATER HOSE LEAKS AT THE BACK OF THE FIREWALL, DRIPS DOWN ON TOP OF SPARK PLUGS AND SHORTS OUT SPARK PLUG & WIRE. ALSO SEE SMOKE FROM OIL BURNING FROM SAME BACK AREA. NO OIL ON THE GROUND. ALSO, SMELL ANTIFREEZE & OIL THROUGH VENTS AFTER HEATER HOSE WAS REPAIRED.

RIGHT CYLINDER HEAD GASKET LEAKING OIL. DEALER SAID NO WARRANTY TOO OLD AND TOO MANY MILES. IT'S A 1999 FORD EXPEDITION WITH 38,000 MILES. FORD KNOWS THERE IS A PROBLEM SEE TSB'S. BUT WILL NOT DO ANYTHING ABOUT IT.

ON MY RECENT PURCHASE OF A USED 1999 FORD EXPEDITION WITH THE 4.6L V8 ENGINE, WITH LOW MILES ONLY APPROX 31,500 WHEN PURCHASED, AND AFTER ONLY ADDING 12,000 MORE MILES TO THE VECHICLE, IN WHICH WE HAVEN'T HAD THE CAR FOR A FULL YEAR, WE EXPERIENCED A BLOWN RIGHT SIDE HEAD GASKET THAT I JUST RECENTLY FOUND OUT WAS A KNOWN PROBLEM WITH THIS MODEL. THE CAR WASN'T UNDER WARRENTY AND THE COST FOR REPAIRS RAN UP TO 1300.00 WHICH IS OUTRAGIOUS. I FEEL THAT IF FORD HAS KNOWN ABOUT THIS DEFECT THAT FORD SHOULD HAVE RECALLED THIS DEFECT LONG BEFORE SO MANY HAVE NEEDED REPAIRS. I REGRET THAT THIS IS THE LAST FORD I WILL EVER OWN, WHICH IS DIRECTLY DUE TO THE INEPT CUSTOMER SERVICE THAT FORD IS NOW KNOWN FOR.