1999 FORD EXPEDITION Complaints

SIDE-VIEW MIRRORS ON DRIVER AND PASSENGER SIDE HAVE BECOME VERY DULLED RESULTING IN LOSS OF COMPLETE EFFECTIVENESS OF VIEWING. IT APPEARS THAT SOMETHING HAS CAUSED THE SILVER IN THE MIRRORS TO DISINTEGRATE. THIS IS A 1999 FORD EXPEDITION. I HAVE CONTACTED FORD AND THE LOCAL DEALER AND NEITHER WOULD OFFER TO REMEDY AT THEIR EXPENSE SINCE THE WARRANTY PERIOD HAD EXPIRED.

OIL LEAK FROM RH HEAD/BLOCK INTERFACE. NUMBER OF COMPLAINTS AND TSB ABOUT THIS ISSUE INDICATE MANUFACTURING ASSYMBLY DEFECTS. TSB NOTE "CHIPS COULD BE PRESENT OR DIMPLES IN MATING SURFACE OF GASKET AREA". CUSTOMERS SHOULD NOT HAVE TO PAY FOR MANUFACTURING PROBLEMS THAT ARE NONE TO BE PRESENT.

CONSUMER STATED THAT WHILE DRIVING AND NO WARNING THE FRONT PASSENGER SIDE BALL JOINT FELL ONTO THE GROUND AND THE CONSUMER WAS FORCED TO PULL OVER. DEALER NOTIFIED. TS

AFTER AN OIL CHANGE AT 42K MILES, NOTICED A BURNING SMELL AND SOME SMOKE COMING OUT OF THE RIGHT SIDE ENGINE COMPARTMENT NEAR BATTERY. TOOK TRUCK TO DEALER AND WAS ADVISED THAT THE RIGHT SIDE HEAD GASKET WAS LEAKING TOWARDS THE REAR. VEHICLE OUT OF MANUFACTURER'S WARRANTY BUT LUCKILY I HAD AN EXTENDED WARRANTY. WAS TOLD BY THE DEALER MECHANIC THAT THERE IS INDEED A HEAD GASKET LEAK PROBLEM WITH THE 97-02 EXPEDITIONS. HEAD GASKETS SHOULD NOT FAIL AT 43K MILES AND FORD SHOULD REPAIR PROBLEM AT NO COST TO THE CONSUMER.

WE PURCHASED THIS VEHICLE FROM A PRIVATE OWNER WE KNEW VERY WELL AND ALL REGULAR MAINTANCE HAD BEEN PERFORMED ACCORDING TO FORD RECOMENDATIONS. IN 2001 WITH ONLY 30,000 MILES THE TRANSMISSION HAD TO HAVE O-RINGS REPLACED IN TRANSMISSION BECAUSE OF PROBLEMS WITH THE AUTOMATIC SHIFTING. WE HAD THE TRANSMISSION FLUSHED JUST PRIOR TO THE FOLLOWING INCIDENT AS RECOMMENDED BY THE FORD OWNERS MANUAL. IN JUNE 2002 WHILE TOWING A TRAILER (WEIGHTS WITHIN LIMITS OF VEHICLE REQUIREMENTS) WE EXPERIENCE A COMPLETE LOSS OF THE TRANSMISSION. ENGINE WOULD REV WHILE IN GEAR BUT ACTED LIKE IN NEUTRAL. TRANSMISSION FLUID WAS SPEWING OUT FROM UNDER THE VEHICLE AND SMOKING. WE PULLED SAFELY TO THE SIDE OF THE RODE BUT HAD TO BE TOWED TO THE NEXT AVAILABLE TOWN. THIS TRANSMISSION WAS EQUIPPED WITH AN AUXILLARY TRANSMISSION COOLER. THERE IS ONLY 58,000 MILES ON THE VEHICLE, LESS THAN 30,000 SINCE THE LAST PROBLEM. WE WERE INFORMED BY THE SERVICE TECH THAT THE TRANSMISSION WOULD NEITHER DRIVE FORWARD OR IN REVERSE AND HAD TO BE REPLACED. THE TRANSMISSION WAS REPLACED WITH A FORD REBUILT TRANSMISSION. WITH IN APPROX. 1-2 MONTHS AFTER REPLACEMENT THE SERVICE ENGINE LIGHT CAME ON AND THE SERVICE TECH INFORMED US THAT IT WAS A TRANSMISSION CODE. AFTER RESETTING THE LIGHT AND WAITING FOR AN APPOINTMENT WITH THE "TRANSMISSION PERSON" AT THE DEALERSHIP THE LIGHT DID NOT COME BACK ON AN THE SERVICE TECH ADVISED TO 'WAIT AND SEE'. IN DEC. 2002 WHILE DRIVING IN THE MOUNTAINS WITH 4 ADULTS AND 3 CHILDREN IN THE CAR NOT PULLING A TRAILER, THE SERVICE ENGINE LIGHT CAME ON AND THE TRANSMISSION WAS SHIFTING "HARD" AND AT INAPPROPRIATE TIMES WITH VARYIING RPMS AND SPEEDS. AFTER WAITING THE WEEKEND FOR THE APPOINTMENT TIME, THE SERVICE TECH INFORMED US THAT THE SOLINOID PACK IN THE TRANSMISSION NEEDED REPLACED. AT THIS POINT THERE IS ONLY 8,000MILES ON THE 2ND TRANSMISSION. THE SOLINOID PACK WAS REPLACED AND CURRENTLY THE VEHICLE HAS NOT HAD ANYMORE PROBLEMS.

CONSUMER COULD TAKE VEHICLE OUT OF PARK WITHOUT THE FOOT ON THE BRAKE. DEALER NOTIFIED. TS...*AK

CONSUMER STATED HAVING PROBLEMS WITH THE TRANSMISSION. ALSO STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR A THREE MONTH CHECK UP AND SAME CABLES WERE REPLACED AND TWO DAYS AFTER THE TRANSMISSION WENT OUT. TS *TT

CONSUMER STATES HIS MIRRORS ARE GETTING DARK STAINS ON THEM, WHICH IMPAIRS HIS VISION. ALSO THE MIRROR PART IS FLAKING AWAY. TS

CONSUMER STATES' THE VEHICLES DRIVER AND PASSENGER SIDE, SIDE VIEW MIRRORS HAVE DEVELOPED A SCRATCHY CLOUDY LOOKING. CONSUMER IS NOT ABLE TO SEE THE ROAD CLEARLY BEHIND VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION. MR

DEALER REPLACED ALL RECALLED TIRES INCLUDING SPARE. A FEW MONTHS LATER I PULLED OFF THE HIGHWAY INTO MY DRIVEWAY AND FELT THE VEHICLE "JUMP UP" AND MOVE TO THE RIGHT. I LOOKED BACK AND THE SPARE TIRE HAD FALLEN OUT FROM UNDER IT. THE TIRE WAS BRAND NEW BUT HAD RUB MARKS ALL THE WAY AROUND LIKE IT HAD BEEN SPINNING. THE CABLE HOLDING IT WAS SLICED STRAIGHT ACROSS. I'M ASSUMING THE TIRE WASN'T TIGHT AND IT HAD SPUN UNTIL IT SNAPPED THE CABLE. THIS WAS NOT REPORTED. MY HUSBAND LOWERED THE CABLE AND PUT ANOTHER CLAMP TO HOLD IT ON. THE SPARE NEEDS TO BE SECURELY TIGHTENED. I TRADED THIS VEHICLE IN FOR A 2002 F150. DT