2002 FORD EXPEDITION Complaints

BRAKE LINE RUPTURED IN REAR OF VEHICLE WHEN PULLING INTO SERVICE STATION HAULING MY TRAVEL TRAILER. WAS TOLD THE LINE WAS COMPLETELY RUSTED THROUGH AND THIS IS A COMMON PROBLEM ON THESE MODEL YEAR VEHICLES. I FIND TOTALLY CRAZY TO FIND BRAKE LINES RUSTING ON A VEHICLE OF THIS AGE. I WAS ALSO TOLD THE REAR CONTROL ARMS NEED TO BE REPLACED BECAUSE OF THE RUST. I KNOW THIS WAS AN ISSUE ON THE WINDSTARS AND IT WAS RECALLED FORD NEED TO TAKE CARE OF THIS. THANK GOD IT HAPPENED AT THE STATION AND NOT HAULING MY KIDS TO THE CAMPGROUND. THIS NEEDS TO BE ADDRESSED DUE TO THE FACT THERE ARE THOUSANDS OF THESE VEHICLES STILL ON THE ROADS.I KNOW IF I CALL FORD THEY WILL TELL ME ITS NOT IN WARRANTY THAT'S WHY I CONTACTED YOU. THEY COVER AIRBAGS AND SEATBELTS FOR LIFE THEY SHOULD COVER BRAKE LINES. *TR

HAD ROUTINE SERVICE ON MY 2002 EXPEDITION AT DEALERSHIP,WAS TOLD I NEEDED TO REPLAC UPPER AND LOWER TRAILING ARM ALSO TRACK ARM BECAUSE OF SEVERE CORROSION.

THE SEAT BELT RANDOMLY COMES UNFASTENED. AT FIRST I THOUGHT I WASN'T BUCKLING IT PROPERLY BUT HAVE SINCE BEGUN YANKING ON IT TO MAKE SURE IT WAS BUCKLED EACH TIME I DRIVE IT. IT JUST RELEASES ON ITS OWN, WHETHER I AM GOING 10-20 MILES PER HOUR OR FREEWAY SPEED. IT IS HAPPENING MORE OFTEN, SOMETIMES SEVERAL TIMES EACH TRIP. *TR

WHILE DRIVING DOWN THE ROAD MY WIFES SEATBELT BECAME UNBUCKLED. THEN, ON 2/27/2013 WHEN I PUT MY VEHICLE INTO REVERSE, MY SEATBELT CAME UNBUCKLED. FOR BOTH SEATS TO BECOME UNBUCKLED WITH NO EXTERNAL INFLUENCE CONVINCES ME WE ARE NOT SAFE IN OUR 2002 FORD EXPEDITION. *TR

ON DECEMBER 21ST 2012 I LEFT TO DROP MY DAUGHTER AT DAYCARE... WE GOT INTO THE VEHICLE AND I FOUND I WAS UNABLE TO GET MY VEHICLE OUT OF "PARK" AND HAD TO PUT IT IN NEUTRAL AND START IT (ALSO FOUND THAT THE WINDOWS AND WIPERS WEREN'T OPERATING AT ALL EITHER) ... MY DAUGHTER STATED "MOMMY, I SMELL SOMETHING BURNING" AND MY ASSUMPTION WAS THE FUSE HAD BLOWN... I DROVE A FEW BLOCKS AND DROPPED HER OFF AND THEN STOPPED A BLOCK AWAY AT THE LOCAL CONVENIENT STORE AND UPON EXITING THE STORE CAME OUT AND FOUND FLAMES POURING OUT OF MY DRIVER SIDE WHEEL/ HOOD AREA. THE 7-11 EMPLOYEE HAD A FIRE EXTINGUISHER AND WAS ABLE TO PUT OUT THE FIRE AND I WAS INFORMED AND SHOWN BY THE CARY FIRE DEPARTMENT WHERE THE FIRE HAD STARTED AND THAT THERE WAS A RECALL FOR THAT PART IN WHICH I'M THE FOURTH OWNER OF. IT TOOK THREE WEEKS TO GET A REPLY FROM THEIR GENERAL COUNSEL DEPARTMENT AND IN MY EYES THIS NEEDS TO BE EXPEDITED AS I'M PAYING FOR A RENTAL CAR THAT I CAN'T AFFORD... I'M NOT IMPRESSED BY LACK OF URGENCY AS I HAVE NO VEHICLE TO GET TO AND FROM WORK WHICH IS HOW I PROVIDE FOR ME AND MY CHILD. *TR

REAR DIFFERENTIAL CONTROL LINKS RUSTED THRU AND BROKE. THIS ALLOWED THE DIFFERENTIAL TO MOVE TOWARD THE REAR. WHEN IT MOVED FAR ENOUGH THE REAR DRIVE SHAFT FELL OUT OF THE TRANSFER CASE AND BROKE OFF AT THE REAR YOKE. CONSIDERING THE NUMBER OF EXPEDITIONS AND NAVIGATORS ON THE ROAD...SOMEONE IS GOING TO GET KILLED. *TR UPDATED 6/13/13 *CN

WHILE DRIVING 35 MPH I HEARD A LOUD POP AND THEN WHAT SOUNDED LIKE A BELT SMACKING AROUND THE ENGINE. I OPENED THE HOOD AND SAW THE BELT WAS OK. WENT TO DEALER AND HAD TO GET LOANER TO GET HOME. SPARK PLUG HAD POPPED OUT. *TR

AFTER STARTING THE VEHICLE A LOUD POPPING SOUND COULD BE HEARD FROM THE ENGINE ON THE PASSENGER SIDE AND THEN ALL THE SUDDEN A FIRE ERUPTED IN THE BACK OF THE CAR AT THE LOCATION OF THE SOUND. THE IGNITION COIL WAS RIPPED FROM ITS BOLT AND THE SPARK PLUG WAS EJECTED. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FLAMES. THANK GOODNESS I WAS NOT DRIVING IT WITH MY THREE KIDS OR WE COULD HAVE BEEN SERIOUSLY INJURED. ALL ACROSS THE U.S THIS IS HAPPENING, DOES SOMEONE HAVE TO DIE BEFORE MEASURES ARE TAKEN? *TR

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT WHILE PARKED FOR OVER 20 HOURS THE VEHICLE CAUGHT ON FIRE. THE VEHICLE HAD NOT BEEN DIAGNOSED BY A MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION XLT. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED A FIRE STARTED UNDER THE HOOD. THE POLICE AND FIRE DEPARTMENT WERE CONTACTED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TOWED TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 100.000.