1999 FORD EXPEDITION Complaints

I WAS SLOWLY BACKING INTO A PARKING SPACE BEHIND THE OFFICE BUILDING THAT I WORK AT GOING APPROXIMATELY 4 TO 5 MPH (JUST CRAWLING). I HAVE BEEN BACKING INTO THE SAME AREA FOR OVER 15 YEARS. AS I LIGHTLY STEPPED ON THE GAS PEDAL, VEHICLE LURCHED BACKWARDS HITTING THE BUILDING SQUARELY CAUSING EXTENSIVE DAMAGE AS IT WAS A POWERFUL HIT. THIS HAD HAPPENED TWO OTHER TIMES WHEN THE CAR WAS DRIVEN BY MY HUSBAND AND PARENTS. THOSE TWO SEPARATE INCIDENTS HAD OCCURRED IN OTHER AREAS WHERE THERE WAS AMPLE ROOM TO REACT.

ENGINE CHECK LIGHT HAS BEEN ON FOR SEVERAL MONTHS. WHEN I CONTACTED BIRD-KULGEN FORD, WES TOLD ME IT WAS AN EMMISSION PROBLEM AND A COMPUTER CHECK WOULD NEED TO BE DONE. IT WAS AND THE COMPUTER COULD NOT FIND THE PROBLEM... NOW THEY ARE IN TRIAL AND ERROR AND LABOR INTENSIVE TIME...JUST BEGAN TODAY BUT OTHERS MAY BE HAVING THE SAME PROBLEM, SO I WROTE TO YOU.*AK

I PURCHASED THIS VEHICLE ON 9/8/2002. I HAVE HAD A PROBLEM WITH THE WINDSHIELD WIPERS COMING ON WHILE RIDING DOWN THE ROAD, AND ALSO WHEN I TURN ON THE TURN SIGNALS. IT IS VERY EMBARRASING WHEN OTHER PEOPLE ARE LOOKING AT THIS HAPPENING TO A DRY WINDSHIELD. I HAD IT IN THE SHOP ON 9/13/2002 AND I WAS TOLD THAT THE MACHINE DID NOT DIAGNOSE A PROBLEM AND TO KEEP DRIVING IT UNTIL THE WIPER COMPLETELY STOP>AK

AFTER READING A LOCAL NEWSPAPER AND READING ARTICLES THROUGH THE WEBSITE REGARDING THE RECALL OF CERTAIN TIRES DUE TO TREAD SEPARATION. THE CONSUMER WAS CONCERNED ABOUT THE TIRES ON HIS 99' FORD EXPEDITION (GRABBER AW P255 70 R16). THE COSUMER HAD SIMILAR TREAD SEPARATION PROBLEMS THAT EXISTED WITH THE TIRES ON THE VEHICLE.*SCC *CB *JB

THE CONSUMER WOULD HEAR A POPPING/RUMBLING NOISE WHENEVER THE VEHICLE WAS REVERSED OR IF THE STEERING WHEEL WAS TURNED TO THE LEFT OR RIGHT. CONSUMER HAD TAKEN THE VEHICLE TO THE DEALER AND THEY THOUGHT THEY HAD FIXED THE PROBLEM, THE CONSUMER CONTINUED TO HEAR A NOISE AND NOTICED THAT THE FRONT TIRES WERE RAPIDLY WEARING DOWN. THE CONSUMER HAD GONE TO SEVERAL FORD DEALERS AND RECEIVED DIFFERENT CONFLICTING DIAGNOSES FROM THE SEVERAL SERVICE AREAS OF DIFFERENT FORD DEALERS, CONSUMER FEELS THERE IS A POSSIBLE DEFECT WITH THE VEHICLE, ALSO THERE WAS A NOISE COMING FROM THE REAR, DEALER REPLACED THE CLUTCHES IN THE REAR, THERE WAS A POPPING NOISE WHEN BACKING UP AND MAKING A TURN, DEALER LUBED THE STEERING, CONSUMER WAS ALOS INFORMED THAT LOWER BALL JOINTS WERE NEEDED.*SCC *CB

AGAIN, I AM NOT HAVING TO INSTALL ANOTHER TORQUE CONVERTER TOMORROW. MY ORIGINAL COMPLAINT TO YOU WAS FOR THE FIRST TORQUE CONVERTER INSTALLED WHILE THE CAR WAS STILL UNDER WARRANTY. MY ORIGINAL COMPLAINT HAS ALL THE NECESSARY INFORMATION CONCERNING THIS CAR. WHAT DO I HAVE TO DO TO GET SOME KIND OF FEEDBACK OR INFORMATION FROM SOMEONE THAT CAN INFORM ME OF MY OPTIONS ON SEEING THAT FORD IS DOING SOMETHING ABOUT THIS?I AM STUCK WITH A CAR THAT HAS NO TRADE-IN VALUE( WORD IS OUT ON THESE CARS) AND CANNOT AFFORD ANOTHER AUTOMOBILE WITHOUT A DESCENT TRADE-IN. I AM STUCK WITH THIS FORD LEMON....CAN YOU NOT CONTACT ME VIA E-MAIL AND AT LEAST LET ME KNOW THAT YOU HAVE RECEIVED MY COMPLAINT? I WOULD DEEPLY APPRECIATE IT AND I WOULD DO IT FOR YOU. NO ONE DESERVES THIS TROUBLE AND NO DESERVES TO LOSE THE TIME AND MONEY I HAVE INVESTED IN THIS AUTOMOBILE. PLEASE, PLEASE HELP. THANK YOU. *AK

EMERGENCY PARKING BRAKE CABLE AT LEFT REAR TIRE BROKE, CAUSING THE EMERGENCY PARKING BRAKE TO BECOME INOPERABLE. *AK DEALER COULD NOT FIND ANYTHING WRONG. *SLC

SHIFT CABLE BROKE IN HALF, CAUSING VEHICLE NOT TO SHIFT FROM PARK TO REVERSE.*AK*JB

EXTERIOR MIRROR IS PEELING, CAUSING ALMOST ZERO VISIBILITY.*AK THE MANUFACTURER REFUSES TO REPAIR UNDER WARRANTY. THESE MIRRORS ARE HEATED WITH THE TURN SIGNALS EMBEDDED. *JG

I WAS RETURNING FROM KANSAS CITY, MO. TO WOODBRIDGE, VA., TRAVELING ON I-70E AT THE 51 MM IN INDIANA. MY VEHICLE WAS SET ON CRUISE JUST UNDER 70 MPH. (69 MPH APPROX.) SUDDENLY I FELT A VIBRATION AND SOUND THAT RESEMBLED DRIVING OVER RUMBLE STRIPS! THERE ALSO WAS IMMEDIATE VIBRATION IN THE STEERING, THOUGH NO LOSS OF CONTROL. I WAS DRIVING IN THE SLOW LANE (#2), SO I GENTLY APPLIED BRAKES AND MOVED TO THE SHOULDER OF THE ROAD AND STOPPED. MY PASSENGER SIDE FRONT TIRE HAD COMPLETELY COME APART. THE TREAD HAD SEPARATED FROM THE CASING, AND THE SIDEWALL WAS CHEWED UP, EXPOSING THE WHITE PLYS UNDERNEATH! WHEN THE TIRE WAS REMOVED AND INSPECTED AT THE GARAGE THAT TOWED ME, A TEAR, THAT WENT FROM THE RIM STRAIGHT OUT TO WHERE THE CASING MEETS THE TREAD WAS FOUND. THERE WERE NO FOREIGN OBJECTS OR BUBBLES IN THE TIRE, NOR HAD I RUN OVER ANYTHING, AND THERE WAS NO DAMAGE TO THE RIM. THE TIRE HAD ABOUT 90% TREAD ON IT .THIS VEHICLE HAD JUST RECEIVED A MAINTENANCE CHECK AND SERVICING AT A FORD DEALERSHIP IN PITTSBURGH, PENNA. ON 10AUG02. THIS WAS A "MULTI POINT INSP."(INCLUDING TIRE ROTATION) I WAS TOLD THAT "ALL TIRES, BRAKES, ETC. WERE IN VERY GOOD CONDITION, REQUIRING NO MAINTENENCE BEYOND FLUID AND FILTER CHANGES THAT WERE BEING DONE AT THAT TIME. BASICALLY, I DON'T KNOW WHAT CAUSED THE TIRE TO THROW THE TREAD, (SEPARATE). I DO KNOW THAT THE VEHICLE WAS CHECKED BY THE MANUFACTURER'S DEALERSHIP, AND BASED ON THE INFORMATION THAT I HAVE SUPPLIED, AND THE RECENT PROBLEMS WITH FIRESTONE, AND NOW CONTINENETAL TIRES, MY WIFE, WHO WAS WITH ME, AS WELL AS MYSELF ARE EXTREMELY CONCERNED ABOUT OUR SAFETY WHEN TRAVELING AT HIGHWAY SPEEDS, AS WE OFTEN MAKE OUT OF STATE TRIPS. I WILL BE TAKING THE TIRE TO MY LOCAL DEALERSHIP TOMORROW 8/26/02, FOR THEIR EVALUATION.*AK