1999 FORD EXPEDITION Complaints

MY SIDEVEIW MIRRORS KEEP LOSING THE REFLECTIVE MIRROR. I HAVE REPLACED THEM BEFORE AND AFTER A WHILE THE NEW MIRRORS DO THE SAME THING OVER TIME. *KB

TL* THE CONTACT OWNS A 1999 FORD EXPEDITION. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL FUNCTION ACTIVATED, THE CONTACT STATED SHE APPLIED PRESSURE TO THE BRAKES BUT THE VEHICLE DID NOT STOP. THE CRUISE CONTROL FUNCTION DID NOT DEACTIVATE AND THE CONTACT CRASHED INTO SEVERAL VEHICLES. THE CONTACT SUSTAINED BRUISING AND INJURIES TO THE KNEES AND LOWER BACK. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE UNKNOWN.

TL* THE CONTACT OWNS A 1999 FORD EXPEDITION. THE CONTACT STATED THAT THERE WAS AN ABNORMAL VIBRATION FROM THE MOTOR WHICH WAS STRIPPING THE SPARK PLUGS. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED AND ALSO ADVISED THAT SHE PURCHASE A SPARK PLUG KIT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 135,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 134,500.

THE SPARK PLUG EJECTED FROM BLOCK BREAKING ELECTRONIC COIL. TWO WEEKS LATER HAPPENED AGAIN THEN AFTER A HEILCOIL WAS INSTALLED AND ON 10/15/2011 SAME HAPPENS FOR THE THIRD TIME. *TR

WHILE MOVING ACROSS COUNTRY MY 1999 FORD EXPEDITION EJECTED THE NUMBER 3 SPARK PLUG. THIS SITUATION PLACED MY FAMILY IN HARM'S WAY AS IT OCCURRED ON THE INTERSTATE AND WAS QUITE STARTLING. THE SERVICE REP WAS ABLE TO TELL ME WHAT WAS WRONG WITH MY VEHICLE AS SOON AS TOLD HIM THE MAKE AND MODEL. THE REPAIR COST IS SIGNIFICANT, BUT THE POTENTIAL FOR AN UNDER HOOD FIRE CAUSED BY THE FUEL VAPORS BEING IGNITED BY THE EJECTED PLUG IS OF GRAVE CONCERN. FORD IS KEENLY AWARE OF THE PROBLEM AND HAS DESIGNED A REPLACEMENT HEAD FOR THE VEHICLE, BUT REFUSES TO DO THE HONORABLE THING AND REPLACE IT AT THEIR EXPENSE. THEY INSTEAD CHOOSE TO PROFIT FROM THEIR CUSTOMERS BY CHARGING THEM FOR THE REPAIR OR REPLACEMENT OF THE CYLINDER HEADS. I FIND IT PREDATORIAL THAT A CAR COMPANY WOULD MAKE A FAULTY PRODUCT AND THEN PROFIT FROM THE REPAIR OF SAID PRODUCT. THIS COULD START A NEW PRECEDENT BY SIGNALING TO OTHER CAR COMPANIES THAT IF YOU SELL A DEFECTIVE VEHICLE, YOU CAN MAKE MONEY ON THE BACKSIDE BY CHARGING FOR THE REPAIR OR REPLACEMENT OF THAT PART. THE SAFETY CONCERNS THAT ARE ASSOCIATED WITH THIS FAILURE ARE RELATED TO THE LOUD AND SUDDEN POPPING SOUND WHEN THE PLUG EJECTS, THIS COULD EASILY DISTRACT A DRIVER AND COULD POTENTIALLY LEAD TO A FATAL ACCIDENT. THE FUEL VAPORS COULD BE IGNITED SHORTLY AFTER THE PLUG EJECTS AND COULD ALSO CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE. CONSIDERING THE EXPEDITION CARRIES UP TO 9 PEOPLE THE RISK OF A TRAFFIC FATALITY IS INCREASED GREATLY. PLEASE HOLD FORD ACCOUNTABLE FOR THEIR ERROR AND LETS HOPE NO ONE GETS HURT OR KILLED UNTIL THEN. *TR

THE RADIO WOULD TURN ON AND OFF WITHOUT THE KEY IN THE IGNITION, THE STARTER TRIES TO START THE VEHICLE WITHOUT THE KEY IN THE IGNITION. WHILE DRIVING DOWN THE ROAD THE INTERIOR LIGHTS FLICKER AND THE HEADLIGHTS WILL TURN ON AND OFF RANDOMLY. AUTOMATIC DOOR LOCKS WILL NOT ALWAYS WORK. *TR

REAR SUSPENSION FAILURE WHILE ACCELERATING FROM A STOP. THE REAR DIFFERENTIAL UPPER SUPPORT ARMS BROKE, THE FRONT OF THE REAR DIFFERENTIAL ROTATED UPWARD TO ABOUT A 45 DEGREE ANGLE AND MOVED BACKWARD, THE FRONT OF THE DRIVE SHAFT PULLED OUT APPROXIMATELY 6" BUT DID NOT DISENGAGE, THE TRACK BAR BEHIND THE DIFFERENTIAL WAS IMPACTED AND BENT, THE DRIVERS SIDE REAR SUSPENSION AIR BAG WAS DAMAGED. UPPER AND LOWER SUPPORT ARMS REPLACED, TRACK BAR REPLACED, REAR AIR RIDE SUSPENSION BAG REPLACED, BRACKETS AND HARDWARE FOUND BROKEN REPAIRED, FRONT END ALIGNMENT. SUSPENSION PARTS NOTED AS RUSTED. FUEL TANK STRAPS NOTED AS RUSTED, DRIVE SHAFT OK FOR NOW.

TL* THE CONTACT OWNS A 1999 FORD EXPEDITION WITH COOPER DISCOVER LFX TIRES WITH DOT NUMBER 4909. THE CONTACT STATED THE REAR PASSENGER SIDE TIRE WAS REPLACED TWICE. THE CONTACT HAD A REAR ALIGNMENT PERFORMED ON THE TIRE, BUT THE SIDE WALLS BURST ON EACH TIRE. THE CONTACT HAD THE SAME TIRE PLACED ON THE VEHICLE BY THE MANUFACTURER AFTER THE ORIGINAL ONE SPLIT. THE FAILURE MILEAGE WAS 250,000.

TL* THE CONTACT OWNS A 1999 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED WITH THE ENGINE TURNED OFF. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE BUT NOT REPAIRED AND THE FAILURE WAS NOT DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 150,000.

TL*THE CONTACT OWNS A 1999 FORD EXPEDITION EQUIPPED WITH FIRESTONE WILDERNESS P265/70/R16 DOT8X72 TIRES. THE CONTACT STATED THAT THE DRIVERS SIDE REAR TIRE BLEW OUT WHILE DRIVING 65 MPH, CAUSING THE VEHICLE TO CRASH INTO A CEMENT DIVIDER. THE CONTACT SUFFERED INJURIES TO THE FACE AND MOUTH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 127,000.