2017 FORD EXPEDITION Complaints

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V236000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving at 50 MPH, the brake pedal was depressed and failed to function as intended. The contact stated that the braking distance had extended. No warning lights were illuminated. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The contact's husband, who is a mechanic, inspected the brakes and informed the contact that the rotors and pads looked normal. The contact stated that the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that a warning light indicating that the brake fluid reservoir was empty had illuminated within 10 minutes of adding brake fluid to the vehicle. Additionally, the contact stated that while driving and depressing the brake pedal, the contact noticed that the brake pedal pressure was reduced, and the vehicle failed to respond as intended, causing the braking distanced to be extended. The dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to file a vehicle safety complaint. The failure mileage was approximately 135,000.

Back up camera goes dark when we back up but it doesn't do it when I had it in the dealership they say I need a new camera but it started when you all put out a recall.

Rear blower motor caught on fire, causing smoke to cover the inside of the vehicle. Part had to then be removed from the car. Melted plastic around the inside of the fan and motor. Also we have replaced the blower motive in the front of the vehicle that was under recall and it has continued to let's burn wires underneath the dash whete it plugs in so i dont believe the blower motor in front was the issue!

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000(Visibility, Electrical System), and the vehicle was taken to the dealer, where the recall repair was completed; however, the defroster failed to function as intended after the recall repair. There was no warning light illuminated. The vehicle was taken back to the dealer, where it was diagnosed with blower motor failure, but the dealer declined to repair the vehicle free of charge. The contact stated that the vehicle had not experienced a blower motor failure prior to the recall repair. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 136,000.

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the brake pedal felt loose. A message regard the brake fluid level was displayed on the instrument panel. In addition, upon further notice, an abnormal oil consumption was noticed, and white smoke was coming from the exhaust when the vehicle was started. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 91,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Expedition. The contact stated that upon starting the vehicle, the blower motor assembly was abnormally loud. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The contact stated that the fan was already replaced under NHTSA Campaign Number: 22V648000 (VISIBILITY, ELECTRICAL SYSTEM). The manufacturer was notified of the failure. The approximate failure mileage was 138,000.

The contact owns a 2017 Ford Expedition. The contact received notifications of NHTSA Campaign Number: 25V236000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving 55 MPH, a deer crossed the road. The brake pedal was depressed down to the floorboard; the brake pedal felt soft. The contact was unsure whether there was a warning light illuminated. The vehicle came to a stop after a short distance. The driver’s and passenger’s side air bags did not deploy. The contact was not injured. No police report was filed. The contact drove the vehicle to the residence. The insurance company was notified. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Expedition. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine, and the vehicle hesitated upon start. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 131,000.

The contact owns a 2017 Ford Expedition. The contact stated that the rear-view camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the rear-view camera showed a black screen and the message "Camera Unavailable" was displayed. No warning lights were illuminated. The vehicle was taken to the dealer; however, the vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 160,000.