2018 FORD EXPEDITION Complaints

Since November 2024 to date the transmission has reduced power when trying to accelerate thus being unsafe when trying to pull out into traffic. It also will not engage reverse thus again impeding when in traffic. It appears randomly. Verified software has been updated. Ford is saying complete transmission replacement is needed on a vehicle that is only 7 years old.

The sunroof on my 2018 Ford Expedition is leaking at multiple points and has become stuck and inoperable. The dealership advised that the brackets are broken and the entire sunroof assembly must be replaced. The leak occurs in several areas across the Vista Roof, causing water to enter the cabin. This appears to be related to known design defects already referenced in multiple Ford Technical Service Bulletins (TSB 18-2374, TSB 19-2374, and TSB 21-2292). Details: I purchased this 2018 Ford Expedition on August 17, 2024, from Battlefield Ford in Culpeper, Virginia, where it underwent a Ford Blue Warranty inspection before sale. The vehicle had approximately 98,000 miles at purchase and now has around 109,000 miles. Shortly after purchase, I noticed water intrusion from the sunroof area. The vehicle was inspected at Sheridan Ford in Smyrna, Delaware, where technicians confirmed leaks at four separate points, broken sunroof brackets, and recommended complete sunroof replacement. In addition to the leaks, the sunroof is stuck and will not operate properly. Ford customer service was contacted, but they stated that no assistance or goodwill coverage would be provided. I find this unacceptable given the severity of the issue, the existence of related TSBs, and the potential safety hazards associated with electrical and visibility impairment due to water intrusion. The vehicle also required brake replacement shortly after purchase, despite being reported as low 3 mm during the Blue Warranty inspection, which raises additional concerns about the adequacy of Ford’s inspection process and potential oversight of critical components. Safety Concerns: Water intrusion may affect electrical components, airbags, or roof-mounted sensors, increasing the risk of malfunction or short circuits. The sunroof’s inability to close or seal properly could result in driver distraction, loss of visibility, or mold and corrosion inside the cabin.

The contact owns a 2018 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V197000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that while refueling the vehicle, the contact heard an abnormal firecracker-like sound coming from the vehicle. The contact later noticed that the front driver's side seat belt had retracted and was locked. The vehicle was taken to an independent mechanic, where the contact was informed that the seat belt pretensioner had deployed, causing the seat belt to be locked. The vehicle was taken to the dealer, where the same assessment was made; however, the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the manufacturer was made aware of the failure and advised the contact to continue driving the vehicle even though the front driver's side seat belt was inoperable. The failure mileage was approximately 121,992.

-The transmission shifts hard and often skips a gear while driving -On slick roads it is easy to loose control from the sudden shift and jerk. -Yes, I have taken it to the dealer and they confirmed the problem and said that it is a known issue. -Yes the dealer has inspected it -There were no warning lamps or messages.

At highway speed the car erratically shifted and lost power most likely due to cdf drum failure in the transmission. It happens randomly due to a known transmission issue. Can you imagine loosing power at hwy speed with a vehicle full of children?

My vehicle is having the exact same issue addressed in Recall 24S06. Although Ford’s system indicates that my VIN is not included in the recall due to its manufacturing date, my vehicle is exhibiting the same safety defect that the recall resolves. My vehicle was manufactured 2 months prior to the date of manufacture that was included in the recall. My Vehicle is the same year, make and model of the vehicles included. Specifically: The Airbag light is on and received a message that says: The restrains control module has detected a fault with the passenger seatbelt retractor pretensioner circuit , causing drivability and safety concerns.

Drl is only half on seems that this is a common problem and a safety problem for it is a lighting issue

The transmission unexpectedly shifts into neutral while accelerating, particularly between 3rd and 5th gear. This is very dangerous, as the car loses power and stalls. This has led to several close calls, such as when merging into traffic or accelerating from a stoplight, which almost resulted in me being rear-ended or t-boned.

The contact owns a 2018 Ford Expedition. The contact stated that while driving at various speeds, the transmission independently upshifted and then shifted into neutral. The contact stated that the transmission temperature gauge became elevated, and the vehicle shuddered while accelerating. No warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed and determined that the transmission needed to be replaced. The contact stated that the transmission was previously replaced twice before owning the vehicle. The local dealer was contacted, but the vehicle was not diagnosed or repaired because the warranty had expired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.

The transmission is not reliable. The vehicle is shifting erratically and the engine RPMs fluctuate drastically. Our safety is at risk when the vehicle will not accelerate when giving the vehicle gas. It is failing when merging onto highways and climbing hills. It has even begun to experience these issues when downshifting improperly. The FORD dealer has confirmed that the transmission is not performing as originally designed. This seems to be a known problem but FORD is not acknowledging the need to assist the customers. Many other owners of the same vehicle with the 10 speed transmission are experiencing the same problems as reported online. This problem first appeared in our vehicle a few weeks ago but has gotten progressively worse in the last few days.