1999 FORD EXPEDITION Complaints

OWNER HAS FIRESTONE, WILDERNESS AT TIRES WHICH ARE NOT ON RECALL. ALL 4 TIRES HAVE CRACKS ALONG SIDE OF THEM. ALL TIRES NEED TO BE REPLACED.*AK

ENGINE HESITATES. DEALER WAS NOT ABLE TO LOCATE PROBLEM OR PROVIDE REMEDY. ALSO, VEHICLE HAD AN OIL LEAK, AND KNOCKING NOISE. DEALER REPLACED HEAD GASKET, BUT PROBLEM IS REOCCURRING.*AK

WHILE DRIVING, CONSUMER HEARD A BOOMING NOISE, TIRE HAD SEPARATED AND JERKED VEHICLE INTO ONCOMING TRAFFIC, TIRE WAS FIRESTONE WILDERNESS AT, SIZE P255/70R16, DOT #W20U1RD. *SLC

CONSUMER NOTICED DROPS OF OIL ON GARAGE FLOOR. DEALER STATED THAT HEAD GASKET MAY BE LEAKING. *AK THE CONSUMER STATES THAT THE DEALER WAS AWARE OF HEAD GASKET PROBLEM AND WAITED UNTIL WARRANTY EXPIERD FOR FIXING IT. THEREFORE, THE DEALER SHOULD FIX THE HEAD GASKET AT NO CHARGE. *YH

THIS IS REPORTED BECAUSE OF THE COMMON NATURE OF THIS PROBLEM AND THE EXPENSE OF REPAIR. THIS IS A FAULTY DESIGN WHICH ROUTES AN ENGINE COOLANT HOSE SUCH THAT WHEN THE HOSE CONNECTION LEAKS, IT DRIPS ONTO THE #4 COIL PACK AND SHORTS IT OUT. THIS DEFECT HAS BEEN CARRIED OVER THROUGH AT LEAST THREE MODEL YEARS (97,98& 99). THE COST OF MY REPAIR WAS APPROX. $400. THIS IS NOT NORMAL WEAR NOR IS IT A RANDOM COMPONENT FAILURE. I SUSPECT FORD KNOWS ABOUT THE PROBLEM. AS A HIGH VOLUME PRODUCTION COMPANY, THEIR QUALITY DEPARTMENT HAS SURELY FLAGGED THIS DEFECT THROUGH SOME FORM OF FAILURE TREND ANALYSIS EFFORT.

FAILURE OF THE #3/#4 COIL PACKS SEEM COMMONPLACE ON FORD EXPEDITIONS PRIMARILY DUE TO THE DESIGN OF THE HEATER HOSE (SITS ABOVE THE COIL PACK): IF THE HOSE DRIPS, THE RESULT IS A COSTLY REPAIR. THIS PROBLEM IS REPORTED FREQUENTLY ON THE WWW.XPEDITION.NET MAILING LIST, AND FINALLY SHOWED UP AN MY VEHICLE. THERE ARE REPORTS ON THE MAILING LIST OF PEOPLE HAVING THIS PROBLEM MULTIPLE TIMES (2, 3, 4..). *AK

WINDSHIELD WIPERS COME ON AUTOMACTICALLY. MANUFACTURER SENT TECHNICAL SERVICE BULLETINS TO DEALER ON WINDSHIELD WIPERS. TSB ONLY COVERS CONSUMERS WITH WARRANTIES. CONSUMER LIVED IN A AREA WERE THERE WAS ALOT OF ROAD SALT, AND WHEN COMING ON INVOLUNTARALY IT SMEARS WITH LACK OF VISIBILITY.*AK THE CONSUMER STATES THAT IT IS UNSAFE TO DRIVE, ESPECIALLY UNDER BAD WEATHER CONDITION. *YH

VEHICLE HAS FOUR FIRESTONE WILDERNESS/AT TIRES, SIZE P255/70R16. ALL FOUR TIRES HAVE BEGAN TO SEPARATE. TIRES WERE LOOKED AT BY A GARAGE AND THIS WAS DETERMINED. *AK

WHILE DRIVING ABOUT 30 MPH SUDDENLY LOST CONTROL OF VEHICLE WHILE DRIVING THROUGH TREES, AND ENDING ON OTHER SIDE. AIRBAGS DEPLOYED, AND RIGHT FRONT TIRE WENT FLAT. CONSUMER DID NOT KNOW WHAT COULD HAD CAUSED TIRE TO BE FLAT, AND LOSE CONTROL OF VEHICLE. NO DEMAGE TO VEHICLE EXTERIOR, JUST SCRATCHES. THERE WAS NO CURVES ON THE ROAD. *AK

FIRESTONE REFUSED CONSUMERS REQUEST FOR REIMBURSEMENT BECAUSE THE REPLACEMENT TIRES WERE PURCHASED PRIOR TO JANUARY, 1 2000, THE CONSUMER ACTUALLY PURCHASED THE TIRES OCT 31,2000. NLM