1998 FORD EXPEDITION Complaints

WHEN DRIVING IN THE RAIN THE WINDSHIELD WIPERS WILL WORK INTERMITTENTLY, AT TIMES CAUSING THE CONSUMER TO HAVE VISIBILITY PROBLEMS. DEALER CAN'T DETERMINE THE PROBLEM. *AK

CONSUMER RECEIVED RECALL LETTER IN JUNE CONCERNING THE LUGS:NUTS AND BOLTS. CONSUMER WENT TO THE DEALER ON THREE OCCASIONS, DEALER HAD NO PARTS AVAILABLE TO CORRECT THE PROBLEM. CONSUMER ALSO HAS NOT RECEIVED SECOND NOTIFICATION FROM MANUFACTURER. RECALL NUMBER 98V095000. PLEASE GIVE ANY FURTHER DETAILS. *AK

TIE ROD BROKE CAUSING TIRE TO COLLASPE INWARD RESULTING IN DAMAGE AND LOSS OF CONTROL.

WHEN APPLYING THE BRAKES, THE PEDAL WENT TO THE FLOOR AND THE VEHICLE DID NOT STOP. DEALER HAS SEEN FOUR TIMES, AND REPLACED MASTER CYLINDER, BUT STILL CAN'T FIND THE PROBLEM. *AK

WHILE DRIVING THE VEHICLE HESITATES WHICH MAY CAUSE AN ACCIDENT. BEEN TO DEALER SEVERAL TIMES AND PUT A RECORDER TO HELP DETERMINE THE PROBLEM. DEALER CANNOT DETERMINE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

FORD MOTOR COMPANY CONTACTED--THEY DENY LIABILITY--DEALER CONTACTED-IGNORED EYE WITNESS STATEMENT. TIRE SNAPPED OFF TIE ROD ASSEMBLY AND CAUSED VEHICLE TO GO OFF ROAD-- NO HELP FROM THE DEALERSHIP-- ACCIDENT OCCURED AS RESULT OF TIRE SNAPPING OFF THE TIE ROAD RIGHT AT THE LOCK NUT JOINT. THERE IS NO EVIDNECE OF STEEL BENDING. IT JUST SHATTERED.

CONSUMER COMPLAINED THAT MFR./DEALER NOT HONORING MFR. RECALL NOTICE #98S-14/ NHTSA #98V-095 000 CONCERNING LUGS: NUTS MAY NOT CREATE SUFFICIENT CLAMP LOAD, ALLOWING WHEEL MOVEMENT IN RELATION TO THE HUB/ ROTOR MOUNTING SURFACE. *AK

CONSUMER COMPLAINED OF DEALER / MANUFACTURER NOT HONORING RECALL NOTICE CONCERNING LUGS: NUTS. RECALL NOTICE INFOMED CONSUMER THAT A SECOND NOTICE WOULD BE SENT AS OF THIRD QUARTER. IT IS ALRESADY THE FOURTH QUARTER AND NO NOTICE WAS RECEIVED. DEALER IS UNABLE TO GET PARTS. *AK

MY WIFE AND I WERE HIT FROM A SIDE IMPACT VEHICLE INTO OUR FORD EXPEDITON ON MONDAY NOVEMBER 16, 1998. ONE EYE WITNESS SAID THAT WE ROLLED OVER 2 1/2 TIMES AND SLID OVER 150 FT. UPSIDE DOWN. WE ARE THANKFUL TO BE ALIVE. MOST OF THE EMERGENCY PERSONEL BELIEVED THAT WE WERE TO BE DEAD FROM THIS ACCIDENT. SINCE OUR ACCIDENT, WE HAVE HEARD OF OTHER FORD EXPEDITIONS ROLLING DURING SIDE IMPACTS. JUST ABOUT 9 MONTHS AGO, MY WIFE AND I SAW AN EXPEDITION UPSIDE DOWN. WE THOUGHT THAT IT WAS JUST A FLUKE ACCIDENT. DURING OUR STAY IN THE EMERGENCY ROOM, THE STATE PATROLMAN TOLD US THAT HE HAD SEEN SEVERAL FORD EXPEDITIONS THAT HAD TURNED OVER DURING CRASHES. I BELIEVE THAT THERE MAY BE OTHERS THAT WE DO NOT KNOW ABOUT. IT IS MY CONCERN THAT YOU MAY USE MY REPORT THAT MAY ASSIST IN YOUR RESEARCH TO HELP SAVE OTHER LIVES.

EMERGENCY PARKING BRAKE CABLE IS RUBBING AGAINST THE SUSPENSION THAT GOES UP AND DOWN IN THE BACK, WEARING A HOLE IN THE CABLE. DEALER HAS NOT BEEN CONTACTED AND IS NOT AWARE OF THE PROBLEM. *AK