2002 FORD EXPEDITION Complaints

ENGINE BLEW OUT #3 SPARK PLUG. FORD DEALER SAID THAT THIS IS NORMAL! COULD CAUSE ENGINE FIRE BY IGNITING FUEL VAPORS FROM CYLINDER. *JS

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND SHUT OFF WHEN IT CAUGHT ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER CONFIRMED THAT THE CRUISE CONTROL AND MASTER CONTROL SENSORS NEEDED TO BE REPLACED AS PER THE INSTRUCTIONS OF NHTSA RECALL CAMPAIGN ID NUMBER: 05V388000 (VEHICLE SPEED CONTROL). THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS ADVISED THAT THE VEHICLE WOULD NOT BE REPAIRED UNDER THE RECALL BECAUSE THE CONTACT WAS SENT NOTICE OF THE RECALL AND NEVER RESPONDED IN ORDER TO HAVE THE VEHICLE REPAIRED. THE CONTACT STATED THAT HE NEVER RECEIVED NOTIFICATION OF THE RECALL. THE FAILURE AND THE CURRENT MILEAGES WERE 171,297.

SMALL FIRE EXTINGUISHED PRIOR TO FIRE DEPARTMENT ARRIVAL. FIRE OCCURRED ON A SENSOR ATTACHED TO THE BRAKE FLUID RESERVOIR. FIRE APPEARS TO BE CONSISTENT WITH SPEED CONTROL DEACTIVATION SWITCH AS PREVIOUSLY RECALLED. *TR NO DAMAGE OUTSIDE OF VEHICLE.

VEHICLE WAS PARKED. OVERNIGHT, VEHICLE ENGINE COMPARTMENT CAUGHT FIRE AND ENTIRE VEHICLE BECAME ENGULFED IN FLAMES. TOTAL LOSS OF VEHICLE. *TR

I'M NOT SURE THIS IS GOING TO DO ANY GOOD, BECAUSE I AM NOT THE FIRST TO LODGE THIS COMPLAINT. NOTHING HAS BEEN DONE SO FAR. THIS IS THE 5TH TIME THAT THIS PARTICULAR INCIDENT HAS HAPPENED TO ME. THE MOST RECENT WAS YESTERDAY 2/29/2012. I AM VERY GRATEFUL THAT I WAS DRIVING EACH TIME AND NOT MY WIFE OR KIDS. I HAVE A 2002 FORD EXPEDITION AND ON 5 DIFFERENT OCCASIONS OVER A TWO YEAR PERIOD, WHILE DRIVING ON THE HIGHWAY AND AROUND THE NEIGHBORHOOD, THE SPARK PLUGS HAVE BLOWN OUT OF THE CYLINDER HEADS. IT HAS NOT ALWAYS BEEN THE SAME PLUG. ON 3 OF THE OCCASIONS THE COILS BROKE OFF. I DON'T UNDERSTAND WHY ME OR ANYONE ELSE AS CONSUMERS HAS TO PAY FOR THE MISTAKES OF FORD'S POOR DESIGN FLAWS. THERE IS NO REASON WHY THIS HAS NOT BEEN A RECALL ITEM. IT IS CLEARLY A SAFETY ISSUE. IF THEY CAN RECALL A RUNNING BOARD LIGHT, THEN WHY HAVE THEY NOT BEEN FORCED TO RECALL THIS ITEM? I HOPE THAT IT DOESN'T COME DOWN TO SOMEONE LOSING THEIR LIVES, BEFORE SOMETHING IS DONE. *TR

WHILE ENTERING A HIGHWAY (I-75) HEARD A LOUD NOISE FROM THE ENGINE. AFTER HAVING THE VEHICLE TOWED TO A SHOP, IT WAS DETERMINED THAT ONE OF THE SPARK PLUGS HAD BLOWN OUT OF THE ENGINE. IN JANUARY 2012 THE SAME THING HAPPENED AT START UP AGAIN IT WAS DETERMINED THAT A SPARK PLUG HAD BLOWN OUT OF THE ENGINE. FEBRUARY 2012 (TODAY) APPARENTLY THE SAME HAS OCCURRED WHILE ENTERING A HIGHWAY (I-75), I HAVE NOT HAD A SHOP LOOK AT IT YET. I BELIEVE THIS IS VERY DANGEROUS BECAUSE FUEL VAPORS COULD LEAK OUT OF THE SPARK PLUG HOLE AND CAUSE A FIRE OR EXPLOSION. *TR

THE FORD EXPEDITION WAS PARKED AT WALMART AND JUST CAUGHT ON FIRE IT ALSO BURNT TWO OTHER VEHICLES BEFORE THE FIRE DEPARTMENT WAS ABLE TO PUT IT OUT,THE FORD WAS FULLY ENGULFED AND THE CAVALIER BESIDE IT WAS ALSO BURNING AND WAS COMPLETELY BURNT ON THE PASSENGER SIDE AND THE HONDA IN FRONT OF IT WAS ALSO DAMAGED. *TR

# 3 SPARK PLUG BLEW OUT OF HEAD. I WAS TOLD MY FORD DEALER ITS COMMON AND FORD WILL NOT ISSUE A RECALL. TRITON ENGINES ARE FAULTY AND FORD KNEW THEY SOLD A BAD ENGINE FOR YEARS, THE GOVERNMENT MUST STEP IN. I NEED A REFUND. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT WHILE CHANGING THE FRONT PASSENGER TIRE, THE VEHICLE WOULD NOT REMAIN STATIONARY ON THE JACK DESPITE BEING STOPPED ON A FLAT SURFACE. THE CONTACT BELIEVED THAT THE FAILURE DUE TO THE SHAPE OF THE JACK. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 99,908.

STARTED VEHICLE AND BEGAN TO DRIVE WHEN SPARK PLUG FLEW OUT OF ENGINE AGAIN. THIS IS THE THIRD TIME THIS HAS HAPPENED AND FORD WON'T DO ANYTHING ABOUT IT. THEY CLAIM THAT THERE IS NO PROBLEM WHEN HUNDREDS OF PEOPLE HAVE HAD THIS HAPPENED. VERY COSTLY, TIME CONSUMING, AND STRESSFUL. THIS SHOULD NEVER HAPPEN AND FORD SHOULD TAKE RESPONSIBILITY. *TR