2015 FORD EXPEDITION Complaints

The contact owns a 2015 Ford Expedition. The contact stated while attempting to activate the A/C or heater, the blower fan failed to operate as designed. The contact stated that the defogger/defroster was inoperable. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the two connectors underneath the steering that were attached to the blower motor fan had melted. The dealer informed the contact that the failure was related to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) for which the VIN was included. The recall repair was completed; however, the mechanic determined that the repair had not fixed the vehicle and that the connectors needed to be replaced. The wire connectors were not replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.

The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced a failure. The contact stated that because of this recall the resistor's plugs and wires were melted. Parts distribution disconnect.

The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that whenever the heater was activated, there was burning plastic odor inside the vehicle. The contact had stopped using the heater and now that the weather has gotten warmer, the contact stopped using the A/C due to the odor. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 116,000. Parts distribution disconnect.

My 2015 Ford Expedition randomly dies when I drive it. The vehicle only has 60.000 miles on it, we took it to a ford dealership and they had the car for 3 months and cannot figure out what’s wrong with it even after having Fords Master mechanics try and remedy. After doing research it seems like this is a super common issue and Ford Needs to issue a recall to give its customers answers. My expensive vehicle is not safe to drive as it randomly dies without warning.

Called local dealership as soon as we received recall notice in September 2022. Because we were already having issues. They said probably March for the blower motors to come in that they were on back order. Here we are now in May and still nothing. I’ve called the dealership and they said that they were going to see where they could locate a blower and call me right back. They have not yet called back and I’ve called last week and today also called the Ford customer relationship center and all they could tell me was that they were gonna put it in the books and I should receive another notice that maybe April, May or June and that they would let me know my blower motor is not blowing any air. The wires are exposed. The plastic is melted. NOT SAFE AT ALL! I am a month away from having a baby and it’s going to be the heat of the Summer where we really need the AC because this is my only form of transportation I can’t be without it.

transmission cooler lines snapped at 60mph. no crash able to get suv on side of road. transmission is totaled needs replaced. repairs are underway at ford dealership in groveport ohio. milage of failure around 101100 miles on the odometer. rust metal fatigue are the cause of what transpired. cost of repairs at this moment is around 9 grand.

Blower in front of Expedition worked intermittently - recall issued for Blower Motor to be replaced because it could "cause damage to surrounding components". Called on 2/20/23 to schedule recall work to be done. 2/22/23 We started to smell a burning smell right before recall was performed (Scheduled for 2/28/23) so called the dealer and asked if we needed to bring it right in or if it would be ok to wait til 2/28. We opted to wait but I was nervous to turn on the heat so tried not to use the car during the snow storms. If I smelled the burning I immediately turned off the heater because didn't want a fire to start(which also poses a safety risk as well as it was blizzards that week and it made it so the defroster wouldn't work). When they did the recall they only replaced the Blower Motor. They called at 2:47 on 2/28 to tell us the issue was resolved and when we picked up the automobile the blower still wasn't working. They took it back and determined the Blower Motor Resistor and Pigtail wires had melted but it wasn't covered under the recall even though the burning/melting wires and burning smell could result in a fire which puts my family at risk.

The contact owns a 2015 Ford Expedition. The contact stated that his wife informed him that upon parking and exiting the vehicle, the vehicle rolled approximately 20-feet forward and stopped upon hitting a telephone pole. The vehicle was taken to the dealer, where it was diagnosed that no issues were found, and the gear shifter assembly was operating as designed. Additionally, the contact stated that the vehicle was experiencing an excessive electrical drain. The vehicle was taken to an independent mechanic, where the gear shifter assembly module was temporarily removed. As a result, the excessive battery drain ceased. The mechanic diagnosed that the failure was associated with either the gear shifter assembly or the module. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was 90,000.

The mechanic assessing my vehicle stated that the vehicle has a coolant leak which cause the vehicle to run hot and ruin the head gaskets and requiring a new engine to repair at a significantly high cost. I explained to him that a check engine light only came on a day before and he stated that he has seen this a common problem in Ford Truck (F150 and expedition engines) with the 3.5 L turbo. The coolant sensor doesn’t pick up the leak because the coolant evaporates before the sensor can detect and only has cooler air passing over it thus not notifying the driver of the vehicle. I have maintained this vehicle properly since purchased in 2018. The risk was the engine could’ve overheated potentially causing fire or harm at high speeds.

It seems as this comes in as a common issue with heated seats. The wiring harness Carrie’s only 1 ground wire to transmit connection to the heated seat module. This causes the wire to over heat after time and create a short and burn the wiring. Research has shown this issue has melted plastic harness to the module to where consumers have to pry the connector off the module. Consumers are rewiring the connector to include 2 grounds which allows the wiring to stay cool. This seems to be a high safety issue as when an electrical component shorts and causes connectors to burn and even melt can lead to fires. Melting plastic takes high heat and is a for sure sign of safety issue.