2019 FORD EXPEDITION Complaints

The contact owns a 2019 Ford Expedition Max. The contact received a recall notification of NHTSA Campaign Number: 24V099000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the front passenger's seat belt retractor pretensioner unexpectedly deployed while the contact's minor son was seated in the front passenger seat. The vehicle was taken to the dealer but was not inspected. The contact was informed of an inspection fee and was informed that the parts were unavailable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 125,000.

he contact owns a 2019 Ford Expedition. The contact stated while driving 35MPH, occupied with his wife in the vehicle, the contact heard a loud bullet noise and his wife thought she has gotten injured from a weapon. The contact pulled over to the right side of the road and he noticed the passenger seat belt had retracted independently the exposed. The vehicle was taken to a dealer where they informed the recall was paused and they were nothing they could do at this time. The vehicle was not repaired. The contact was relating the failure to NHTSA Campaign Number: 26V344000 ( SEAT BETLS) The manufacturer was notified of the failure. The approximate mileage was 73,000. 

Ford issued TSB 22-2089 addressing the evaporator temperature sensor that provides an incorrect or "biased" reading in Ford F-150 / Raptor: 2015–2022Ford F-250 / F-350 / F-450 / F-550 Super Duty: 2017–2022Ford Expedition: 2018–2022Lincoln Navigator: 2018–2022 causing cabin temperatures to reach hazardous levels that can cause heat stroke in adults and especially children posing a significant risk on roadways and to other drivers. The faulty part was installed in family advertised vehicles. It is a known Technical Service bulletin. On May 29th 2026 at 10:35 am the family advertised 2019 Ford Expedition with capacity to seat 7-8 passengers experienced TSB 22-2089 faulty while on a family trip in another state, causing extreme respiratory distress in 2 of the 4 children due to cabin temperatures reaching a recorded 83 degrees fahrenheit and climbing.

On May 26, 2026, my 2019 Ford Expedition suffered a total systemic safety failure that resulted in my toddler being locked inside the vehicle in direct sunlight, requiring an emergency extraction. I used the FordPass app to unlock the vehicle and opened the driver’s door and passenger door on the diver's side. I placed my bag containing the proximity key fob onto the driver’s seat floorboard while the vehicle was completely off. I closed the driver's door and walked to the rear door behind the driver's seat, which was still open, to buckle my child into his car seat. Upon closing his door, the vehicle immediately initialized a "ghost lock" command, sealing all doors with the key fob inside, directly violating the vehicle's "Smart Unlock" and Passive Entry Passive Start (PEPS) safety protocols. The FordPass remote application then completely failed, refusing to process any commands to unlock the vehicle or remote-start the engine to turn on the air conditioning for the child. Even after uninstalling and reinstalling the application via a good samaritan’s cellular hotspot, the app remained completely unresponsive due to a total communication crash with the vehicle. I called 911. Local police arrived on-site first and attempted an emergency manual override using a mechanical lockout tool down the window frame, which failed. Due to the rapidly increasing interior heat in the direct Florida sun, arriving firefighters determined the child was in critical danger and shattered the rear passenger door main window to perform an immediate extraction. This failure represents an unmitigated malfunction of the door latch systems documented under Ford TSB 20-2421, which overrode all safety failsafes without warning. An upcoming diagnostic testing appointment is being scheduled at an authorized Ford dealer to pull the module codes and initiate a manufacturer safety review.

Continued transmission issues, losing power, hard shifts, down shifts at random times. Been to the dealership several times about this. Safety issues due to being on busy highways at 65+ mph and loss of power or down shifts puts myself and others at risk of a wreck. No warning signs. Started reporting issues in September of 2025. Dealership has made 3 attempts to fix and the issue hasn’t been resolved.

While backing up the vehicle, the front passenger seat belt retractor pretensioner suffered an inadvertent, spontaneous pyrotechnic deployment. There was a loud pop resembling a firecracker, immediately followed by smoke in the cabin and the odor of gunpowder. The force of the explosive deployment dislodged the interior B-pillar trim panels. The passenger front seatbelt has been locked into place. Following this, the dashboard displayed a Check Engine light and a Battery charging system warning light, indicating the electrical system was damaged. The vehicle is rendered undriveable due to the disabled charging system and the compromised passenger seat belt. There were absolutely know warning lamps, messages, or unusual symptoms prior to the failure. At this time, the incident has not yet been physically inspected, as corporate customer service lines indicated a remedy hold on the active safety recall (Recall 24S06).

Vehicle experiences repeated harsh shifting, hesitation, sudden downshifts, hard downshifts with engine redlining, and loss of acceleration during normal driving. Transmission intermittently jerks violently between gears and hesitates when pulling into traffic or merging onto the highway, creating a serious safety concern. I have experienced multiple near collisions due to the vehicle hesitating or failing to accelerate properly while entering traffic and during highway merging situations. Vehicle has also unexpectedly downshifted hard while driving, causing the engine to redline and creating unsafe driving conditions. Issue has occurred multiple times and vehicle has been taken to Ford dealer for repair on several occasions. Dealer performed software updates/reprogramming, but condition persists. Vehicle currently has approximately 66,000 miles. Currently it is undrivable especially due to the fact I have children.

I own a 2019 Ford Expedition with fewer than 100,000 miles equipped with the 3.5L EcoBoost engine. The vehicle began experiencing a loud cold-start rattle, engine timing issues, and check engine light illumination. The vehicle was diagnosed by a Ford dealership with internal VCT/cam phaser mechanical failure affecting engine timing and performance. The dealership diagnostic identified trouble codes P0016, P0365, and P0369. The dealership also documented that the engine oil level and condition were within specification, indicating the failure was not caused by lack of maintenance or neglect. The dealership recommended replacement of all four VCT units and four VCT solenoids due to internal mechanical failure. This issue creates a serious safety concern because improper engine timing can cause loss of power, rough operation, stalling, or sudden engine performance issues while driving. This appears to be a widespread issue affecting Ford vehicles equipped with the 3.5L EcoBoost engine, particularly involving cam phasers, timing components, and VCT systems. A major internal timing-related failure on a vehicle with under 100,000 miles should not occur under normal operating conditions. I am submitting this complaint because this defect may affect the safe operation and reliability of the vehicle.

The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V197000 (Seat Belts). However, the parts required to complete the recall repair were not yet available. The vehicle was taken to a dealer, where it was diagnosed that both front seat belt retractors had failed and needed to be replaced. The vehicle was not repaired. The contact was informed by the dealer that the original seat belt retractors would be reinstalled and would not be replaced due to the manufacturer advising that the recall remedy is currently on hold. The manufacturer was made aware of the issue. The contact stated that the manufacturer has exceeded a reasonable amount of time to provide a remedy for the recall. The contact had not experienced a failure.

Complaint: While driving at normal road speed with no collision or impact, I experienced a sudden loud “pop” from the driver-side seatbelt area. Immediately after, I noticed a burning smell coming from the same location. I initially believed I had a tire blowout and pulled over to inspect the vehicle. When I attempted to unbuckle and then re-extend the seatbelt, I found that the seatbelt was locked and would not retract or extend normally. The restraint system is now inoperable. This incident appears to be an inadvertent deployment of the seatbelt pretensioner without a crash event, resulting in a restraint system malfunction. The failure occurred during normal driving conditions and without any external trigger. This creates a serious safety risk because: * The seatbelt is no longer functional and cannot properly restrain the occupant * The unintended deployment could startle the driver and lead to loss of vehicle control * The presence of a burning smell raises concern for thermal or electrical hazard within the restraint system I am aware of similar complaints involving unintended seatbelt pretensioner deployment in Ford Expedition vehicles of similar model years. This incident should be investigated as a potential defect affecting occupant restraint systems. I’ve contacted ford with no help to resolve the issue Injury: No Crash: No Fire: No (burning odor present, no visible flames) Speed at time of incident: 35 Mileage at time of incident: 170xxx The vehicle’s seatbelt system remains in a failed/locked condition and requires repair.