1999 FORD EXPEDITION Complaints

PE00 020; CONSUMER WAS TRAVELING ABOUT 65MPH ON HIGHWAY AND HEARD A POPPING NOISE. LOST CONTROL, BUT MANAGED TO STEER VEHICLE SAFELY TO THE SHOULDER. LEFT FRONT TIRE TREAD SEPARATED. WHEN SHE GOT OUT OF VEHICLE, ANOTHER VEHICLE HIT HER TRYING TO ESCAPE DEBRIS FROM ROAD. FIRESTONE, WILDERNESS TIRES, SIZE WAS 17INCH. CONSUMER STATED THAT THE TIRE EXPLODED ON IMPACT. *AK

TIRES WON'T STAY BALANCED (BALANCED 3 TIMES - STILL SHIMMY). TIRES RUN VERY HOT TO THE TOUCH. DEALER SAID THIS CONDITION IS NORMAL? SUPRISED THEY WERE NOT RECALLED BY FIRESTONE ALSO....MORE MUST DIE BEFORE A STATISTICAL ANALYSIS SHOWS A PROBLEM.( DOT NUMBER: TIRE SIZE: P245R16 )

WHEN DRIVIN ON SMOOTH (PUBLIC) GRAVEL ROAD, GRAVEL PERFORATED THE TREAD PACKAGE, AND THE STEEL BELTS, CAUSING DAMAGE THAT WAS DETERMINED TO BE NEARLY UNREPAIRABLE. WHEN REMOVED FROM THE RIM, THE TIRE IS SO FLIMSY THAT IT CAN BE EASILY DEFORMED WITH MINIMAL HAND PRESSURE. THESE ORIGINAL EQUIPMENT TIRES APPEAR TO BE SO FLIMSY THAT THEY SHOULD NOT CARRY AN ALL TERRAIN RATING, AND I BELIEVE THAT THEY ARE NOT SUITABLE EQUIPMENT FOR A VEHICLE OF THIS SIZE.( DOT NUMBER: TIRE SIZE: P255/70R16 )

BELT SEPERATION AND VIBRATION IN THE TIRES DEALER WILL NOT REPLACE( DOT NUMBER: VNCU TIRE SIZE: P25570R16 )

CAR COASTED TO STOP. SPARE INSTALLED. COMMERCIAL MOTOR CO IN ARANSAS PASS SOLD ME TWO NEW TIRES BECAUSE THE RIGHT FAILURE SHREDDED THE TIRE. THAT WAY I HAVE TWO NEW TIRES ON FRONT END. COMMERCIAL DISCARDED THE TIRE. IT TOOK A WHOLE DAY TO GET THE TWO NEW ONES BECAUSE THE DEALER WAS NOT STOCKING THEM. I THOUGHT IT STRANGE AT THE TIME BUT THEY NEVER EXPLAINED THE PROBLEM.( DOT NUMBER: TIRE SIZE: 735X16 )

I WOULD LIKE TO FORWARD A COPY OF THE E-MAIL THAT I SENT TO FIRESTONE THREE WEEKS AGO BUT I AM UNABLE TO PASTE THAT LETTER INTO THIS BOX. IF YOU COULD GIVE ME THE APPROPRIATE E-MAIL ADDRESS AND WHATEVER REFERENCE NUMBER WOULD TIE MY LETTER TO THIS FORM I'LL SEND A COPY. THE SHORT VERSION IS THAT THE TIRE THAT MY DEALER INSTALLED ON MY TRUCK TO REPLACE ONE THAT THEY HAD DESTROYED FAILED AFTER 600 MILES. THERE WAS A MAJOR DEFORMATION ON THE INSIDE SIDEWALL THAT PUSHED THE BEAD AWAY FROM THE RIM AND ALLOWED ALL THE AIR OUT. I WOULD HAVE DISMISSED IT AS AN ISOLATED MANUFACTURING DEFECT BUT READ THE NEXT DAY ABOUT THE MAJOR PROBLEMS ASSOCIATED WITH FIRESTONE TIRES AND BECAME MORE CONCERNED - I WROTE FIRESTONE AND THEY SEEM TO HAVE DECIDED THAT THE BEST THING FOR THEM TO DO IS TO IGNORE ME - (I DO REALIZE THAT THEY HAVE THEIR HANDS FULL NOW SO MAYBE I'M SOMEWHERE ON A VERY LONG LIST) - IN ANY CASE I'M REGISTERING THE PROBLEM WITH YOU FOLKS. I'D BE HAPPY TO FORWARD A COPY OF THE LETTER IF YOU WILL LET ME KNOW WHERE TO SEND IT.( DOT NUMBER: UNKNOWN TIRE SIZE: P255/70R16 )

I WAS RETURNING TO GA FROM FLORIDA, AND I HEARD THIS CHOPPER NOISE!! THERE WERE NO CHOPPERS ABOVE. A PASSERBY MOTIONED TO MY LEFT REAR TIRE. I PULLED OVER AND THE TREAD WAS COMING OFF THE TIRE! A COLLEGE STUDENT REMOVED THE TIRE AND INSTALLED MY SPARE. HE WOULD NOT TAKE ANY MONEY FOR THE OUTSTANDING JOB TO INSTALL THE SPARE TIRE. I HAD MY 4 CHILDREN IN THE SUV!!( DOT NUMBER: TIRE SIZE: 25570R16 )

THE FIRST TIRE (LEFT REAR) BLEW OUT WHILE TRAVELLING AT FREEWAY SPEED. THE VEHICLE SWUNG TO THE LEFT. FORTUNATELY NO ONE WAS NEAR ME AND I WAS ABLE TO BRING THE VEHICLE TO A SAFE STOP. THE SECOND INCIDENT OCCURRED APPROXIMATELY ONE WEEK LATER. AGAIN AT FREEWAY SPEED, THE RIGHT REAR TIRE SUDDENLY WENT FLAT. THE VEHICLE WAS SAFELY BROUGHT TO AS STOP. BOTH TIRES HAVE BEEN REPLACED WITH NEW TIRES OF THE SAME MODEL.( DOT NUMBER: W2T6 TIRE SIZE: P265/70R17 )

TIRES: HAD A BLOWOUT ON THE HIGHWAY IN APRIL OF THIS YEAR. I WENT TO THE NEAREST FIRESTONE DEALER. HE INSPECTED THE TIRE AND REPORTED THAT IT WAS DEFECTIVE AND NOT REPAIRABLE, SO I BOUGHT A NEW ONE. EVER SINCE THIS HAPPENED, THE VEHICLE VIBRATED TERRIBLY AT HIGHWAY SPEEDS. REPORTED (3TIMES) TO DEALERSHIP SINCE APRIL. EACH REPORT IS DOCUMENTED. ALLEGEDLY FIXED EACH TIME. FINALLY ON 8/04/00 THE TIRE WAS DECLARED DEFECTIVE BY THE DEALERSHIP AND WAS REPLACED.(I HAVE DOCUMENTATION/RECEIPTS ON ALL WORK). PROBLEM IS THAT THE TRUCK STILL VIBRATES AT HIGHWAY SPEEDS ALTHOUGH AT LOWER MPH THAN PREVIOUSLY REPORTED. AIR CONDITIONING: FIRST REPORTED STRONG MOLDY ODOR BACK IN JAN 1999. WAS TOLD BY FORD SERVICE REP. THAT IT WAS DUE TO THE TRUCK'S HAVING BEEN IDLE IN THE HOT SUN/PARKING LOT PRIOR TO MY PURCHASING IT. I WAS TOLD THAT IT WOULD DISSIPATE IN TIME. IT DID NOT. I BROUGHT IT IN THREE TIMES SINCE THEN. EACH TIME I ASKED THAT THE CAUSE BE FIXED AND NOT JUST THE SYMPTOMS. ON THE 4TH VISIT, I INVOLVED THE OWNER AND HIS DEALERSHIP HIRED AN OUTSIDE COMPANY TO REMOVE THE MOLD FROM THE SYSTEM. THEY CLAIMED TO HAVE DONE SO BUT DURING THE CLEANING PROCESS THEY ADDED A CHEMICAL/PERFUME THAT IS SO STRONG, ONE CANNOT TELL IF THE ACTUAL PROBLEM IS STILL PRESENT OR NOT. I WAS TOLD (BY THE SERVICE REP) THE OWNER WAS SO OFFENDED BY THIS SMELL THAT HE HAD THE COMPANY COME BACK OUT & REDO THE TRUCK TO REMOVE THE ADDED CHEMICAL. THEY WERE UNSUCCESSFUL AS IT SMELLS VERY STRONG EVEN TODAY (2 WEEKS LATER). MY CONCERN IS AS FOLLOWS; IF THEY REMOVED THE MOLD AND SMELL THEN WHY WOULD THEY NEED TO ADD A CHEMICAL/PERFUME? I BELIEVE THAT THEY ADDED THIS CHEMICAL TO MASK THE FACT THAT THE MOLD IS STILL PRESENT. I THINK THAT ALL THEY WERE ABLE TO DO WAS OVERPOWER THE STENCH OF MOLD BY ADDING THIS FRAGRANCE. I WANT THE CAUSE OF THE PROBLEM FIXED, NOT JUST THE SYMPTOMS. HAVING MOLD SPORES BLOWN INTO MY FACE IS A RISK TO MY HEALTH AND IS OF SERIOUS CONCERN TO ALL. MY TRUCK IS NOT THE ONLY ONE.

THEY WERE TRAVELING ON HIGHWAY AND THEY MADE A STOP AT THE HOTEL. RIGHT REAR TIRE WAS FLAT. THEY TOOK IT TO A TIRE PLACE, AND SAW THAT TIRE WAS TORN BETWEEN THE SIDEWALL, INNER TIRE WAS SEPARTED. ATTENDANT PUT TIRE IN THE WATER. AND HE TOLD THEM THAT TIRE HAD TO BE REPLACED. TIRE FIRESTONE WILDERNESS #AT 17 INCH.*AK THE RIGHT FRONT TIRE NEEDS AIR EVERY 7 DAYS BUT THE ONE THAT GOT FLAT WAS REPLACED. *YH