1999 FORD EXPEDITION Complaints

ALL 4 TIRES TREAD CRACKED TO STEEL BELTS, 1/4-1/2 LENGTH CRACKS. 10-20 CRACKS PER TIRE, PARALLEL WITH TREAD, IN GROOVES. I DRIVE 18WHEEL TRUCK (11YRS) AND HAVE SEEN COUNTLESS INCIDENTS LIKE THIS. MY FIRESTONES ARE ABOPUT TO POP. NEITHER FIRESTONE OR FORD WOULD DISCUSS ON PHONE. WILL NOPT DRIVE UNTIL I BUY OTHER TIRES NEW AND WILL RETAIN OLD TIRES. *AK( DOT NUMBER: VNCU1RD498 TIRE SIZE: P255/70R16 )

RECENT FIRESTONE TIRE RECALL ONLY COVERS 15" WILDERNESS AT TIRES. I HAD A TIRE LOOSE PRESSURE/FLAT AT APPROXIMATELY 55 MPH. THE TIRES CAME ON MY NEWLY PURCHASED 1999 EXPEDITION. WITH ONLY 3900 MILES, THE TIRE WAS DESTROYED, INCLUDING THE SIDEWALL FROM SLOWING THE VEHICLE TO A STOP AFTER THE FLAT. I DID NOT INSPECT THE TIRE, I WAS JUST TOLD BY THE FORD DEALER THAT REPLACED IT THAT THEY WOULD INSPECT THE TIRE AND REPLACE IT IF RECOMMENDED. THE ONLY DOCUMENTATION I HAVE REGARDING THE REPLACEMENT IS A NOTE BY THE DEALER/SERVICE THAT THERE WAS A PUNCTURE TO THE SIDEWALL. THE SIDEWALL PUNCTURE DID NOT CAUSE THE FLAT. THE SIDEWALL DAMAGE WAS DUE TO THE TIRE FAILURE AT THE HIGH RATE OF SPEED. THE FORD DEALER WOULD NOT REPLACE THE TIRE UNDER WARRANTY WITH ONLY 3900 MILES. NOW THAT THE FIRESTONE RECALL IS IN FORCE, 16 " TIRES ARE NOT INCLUDED. SHOULD THEY BE? HAD I KNOWN ABOUT THE PROBLEMS, OR THE RECALL WOULD HAVE BEEN IN PLACE, I WOULD HAVE INSPECTED THE TIRE, OR EVEN KEPT THE TIRE FOR FURTHER INSPECTION FOR MY COMPLAINT. MY FAMILY WAS ON VACATION WHEN THE TIRE FAILURE OCCURED, I CHECK MY TIRE PRESSURE REGULARY AND IT WAS AT THE RECOMMENDED MANUFACTURES SPECS (35PSI). SHOULD THESE TIRES BE INCLUDED IN THE RECALL? I AM TAKING MY FAMILY ON ANOTHER VACATION IN 5 WEEKS. WE WILL BE DRIVING 4000-5000 MILES ON THESE TIRES. I WILL DO MY PART BY CONTINUING TO INSPECT AND CHECK TIRE PRESSURE. PLEASE KEEP FIRESTONE HONEST AND IF THE 16" WILDERNESS TIRES SHOULD BE INCLUDED, I WOULD LIKE TO KNOW BEFORE OUR FAMILY VACATION. THANKS FOR YOUR INVESTIGATION AND ALL YOUR EFFORTS. STEVE SANDQUIST. *AK( DOT NUMBER: TIRE SIZE: P255/70R16 )

VEHICLE CONTINUALLY EXPERIENCES A NO START/TURN OVER CONDITION, CONSUMER CAN JUMP THE VEHICLE WITH CABLES AND IT IS FINE, THIS SITUATION HAPPENS SPERATICALLY, DEALER DOES NOT KNOW WHAT THE PROBLEM IS, THEY HAVE REPLACED THE MODULE, HOWEVER IT STILL CONTINUES. *MJS

ALL 4 TIRES WHERE FOUND CRACKED BY SERVICE STATION AND VERFIED BY FIRESTONE( DOT NUMBER: TIRE SIZE: 255/70R16 )

IN AUG, 99, I WAS DRIVING MY 1999 FORD EXPEDITION ON INTERSTATE 80 BETWEEN AUBURN, CALIFORNIA AND LAKE TAHOE, WHEN MY WIFE AND 3 CHILDREN HEARD A LOUD NOISE, AND THE VEHICLE BEGAN SWERVING ALL OVER THE FREEWAY. AFTER THE NOISE, MY KIDS LOOKED BACK AND SAW WHAT THEY DESCRIBED AS SMOKE AND DEBRIS FLYING BEHIND THE CAR. FORTUNATELY, I WAS ABLE TO STEER THE VEHICLE TO THE SHOULDER OF THE ROAD WITHOUT AN ACCIDENT. I GOT EVERYONE OUT OF THE CAR AND WE CALLED THE AUTO CLUB ON OUR CELL PHONE TO COME FIX THE FLAT. I LOOKED AT THE FLAT TIRE, AND I WAS VERY SURPRISED TO SEE THE NATURE OF THE FLAT. THE TIRE SIDEWALL WAS TOTALLY DISINTEGRATED, BUT THE TIRE TREAD REMAINED IS ONE ROUND PIECE. I JACKED UP THE CAR AND REMOVED THE WHEEL, AND THE SEPARATED TREAD THAT SURROUNDED THE ALUMINUM WHEEL. I LOOKED CLOSELY AT THE SEPARATED TREAD, EXPECTING TO SEE A NAIL OR SOME OTHER EVIDENCE OF A PUNCTURE. THERE WASNT ANY PUNCTURE OR HOLE IN THE TREAD. I THOUGHT THAT WAS VERY UNUSUAL SO I TOOK SOME PHOTOS RIGHT THERE. THEN I CHANGED THE TIRE AND PUT THE WHEEL AND SEPARATED TREAD IN MY CAR. THE AUTO CLUB TOW TRUCK ARRIVED JUST AS I WAS COMPLETING THE CHANGE. THE DAY AFTER THE INCIDENT, I WENT TO A FIRESTONE DEALER IN ROSEVILLE, CALIFORNIA AND BROUGHT THE WHEEL AND THE SEPARATED TREAD. I WAS PRETTY UPSET AND REQUESTED A FREE REPLACEMENT BECAUSE IT APPEARED TO ME TO BE A DEFECTIVE TIRE. HOWEVER, THE MAN AT THE FIRESTONE DEALERSHIP SAID IT WAS ROAD HAZARD AND THAT WARRANTY DID NOT APPLY. I COMMENTED TO MY SON AFTERWARDS THAT HE SEEMED ALMOST PRE-PROGRAMMED FOR THAT RESPONSE. I WASNT HAPPY WITH THEIR ATTITUDE AT FIRESTONE SO I WENT TO THE CLOSEST FORD DEALERSHIP. THEY WERE NICER ABOUT IT, AND AGREED THAT IT LOOKED LIKE A TIRE PROBLEM, BUT THEY SAID FORD DOESNT WARRANT TIRES ON NEW CARS. I ENDED UP JUST BUYING A REPLACEMENT WILDERNESS AT IN REDDING THE NEXT DAY BECAUSE THAT WAS OUR VACATION DESTINATION. WHEN WE RETURNED HOME ABOUT ONE WEEK LATER, MY WIFE WROTE A LETTER TO FIRESTONE, BUT WE

ORIGINAL EQUIPMENT ON A 99 EXPEDITION P265/70R17. WHILE DRIVING 70MPH RIGHT REAR TIRE TREAD SEPARATED, CAUSING MINIR DAMAGE TO VEHICLE.*AK

CRACKS ARE DEVELOPING INSIDE THE TREAD ON BOTH FRONT TIRES. TIRES MAINTAINED AT 30-35 PSI.( DOT NUMBER: TIRE SIZE: P255 70R16 )

CRACKS ALONG EDGE OF TREAD AROUND ENTIRE TIRE. WE HAVE RECEIVED 3 FLATS IN LESS THEN 4 MONTHS BETWEEN 13K AND 18K MILAGE ON TIRES. THE SPARE ONLY HAS 3K ON IT AND HAS NO CRAKCS. THE CRACKS WERE NOTICED 4/2000 WHEN FIRST FLAT OCCURRED AND REPAIR MAN SAID THE NEW TIRES SHOULD NOT LOOK LIKE THAT.NOTIFIED INDEPENT FIRESTONE DEALER 5/2000. THE CRACKS WERE NOTICED WHEN CAR HAD LESS THEN 3K BUT DID NOT KNOW THERE WAS A PROBLEM. NOW WITH THE RECALL IN PROCESS THIS TIRE IS NOT INCLUDED, SHOULD IT BE???( DOT NUMBER: W2CUIRD249 TIRE SIZE: P255/70R16 )

WE HAD TWO TIRES BLOW OUT AT THE SAME TIME GOING 25 MPH. HAVE YOU HAD ANY MORE COMPLAINTS ABOUT THESE TIRES?( DOT NUMBER: W2T6 TIRE SIZE: P265/70R17 )

TREAD SEPARATED JUST AS DESCRIBED IN RECALL OF SMALLER SIZE TIRES. TIRE BLEW OUT AT HIGHWAY SPEED.( DOT NUMBER: )