2002 FORD EXPEDITION Complaints
View complaints related to 2002 FORD EXPEDITION. The complaints found here are submitted by actual consumers with first hand experience. There are more than 330 complaints submitted for the 2002 FORD EXPEDITION. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 FORD EXPEDITION- BARBOURSVILLE, VA
WE WERE REAR ENDED WHILE SITTING AT A REDLIGHT. THE IMPACT WAS HARD ENOUGH TO LAUNCH THE 6000 LB EXPEDITION 20-30 FEET INTO THE INTERSECTION. 2 OUT OF 5 SEAT BELTS OPENED UP AND THOSE 2 OCCUPANTS WENT FLYING AROUND IN THE CAR. THANK GOD IT WAS NOT A HEAD ON COLLISION. I NEVER RETESTED OR CHECKED THE SEATBELTS AND THE VEHICLE WAS TOTALED AND SENT TO A SALVAGE YARD IN NC BY TRAVELERS INSURANCE. INJURIES WERE WHIP LASH, STRAINED NECKS AND CERVICAL COMPRESSION AND CONCUSSIONS. *TR
Source: NHTSA WEB SITE -
2002 FORD EXPEDITION- BRADFORD, AR
TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT WAS ACCELERATING FROM A STOP WHEN THE VEHICLE EXHIBITED AN ABNORMAL NOISE AND SMOKE WAS SEEN COMING FROM UNDER THE HOOD. THE CONTACT STOPPED THE VEHICLE AND FOUND THAT A FIRE HAD STARTED IN THE ENGINE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND DRIVE THE VEHICLE HOME. THE CONTACT FOUND THAT A SPARK PLUG HAD BLOWN AND CAUSED THE ENGINE FIRE. THE SPARK PLUG WAS REPLACED BUT THE FAILURE RECURRED FOUR TIMES AND EACH TIME, THE SPARK PLUG WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE VEHICLE. A COMPLAINT WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 145,000 AND THE CURRENT MILEAGE WAS 149,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD EXPEDITION- ATLANTA, GA
TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL). AFTER THE REPAIRS WERE COMPLETED, THE HORN AND SPEED CONTROL WERE STILL INOPERABLE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 31,300 AND THE CURRENT MILEAGE WAS 31,400. CONSUMER IS UNHAPPY WITH DEALER. HAS TURNED THE WHOLE MATTER OVER TO LEGAL COUNSEL. UPDATED 11/16/2011 *LN *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD EXPEDITION- LANSING, NC
TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT NOTICED SOMETHING LEAKING FROM UNDER THE VEHICLE. ALSO, WHILE THE VEHICLE WAS IN OPERATION IT WOULD BOUNCE UP AND DOWN ABNORMALLY. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 202,000. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD EXPEDITION- APO, AP
MY 2002 FORD EXPEDITION HAS SUFFERED NUMEROUS ELECTRICAL PROBLEMS. I RECEIVED A LETTER FROM FORD THE RECALL ABOUT THE CRUISE CONTROL SWITCH NO OPERATING PROPERLY, MY CRUISE CONTROL WENT OUT A WHILE BACK I DID NOT THINK ANY THING OF IT TILL MY TRUCK WOULD START UP BUT WOULD NOT COME OUT OF PARK, AND WHEN I TRIED TO CHANGE THE FUSES THEY WERE POPPING AS I CHANGED THEM OUT. WILL FORD REPLACE ALL DAMAGED ITEMS DUE TO THE CRUISE CONTROL SWITCH. MY ACTUATOR SWITCH BLEW OUT AND NUMEROUS PROBLEMS ARE GOING ON WITH MY VEHICLE NOW DUE TO THESE ELECTRICAL ERRORS. *TR
Source: NHTSA WEB SITE -
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2002 FORD EXPEDITION- LAKE WORTH , FL
TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, HE NOTICED THAT THE FUEL TANK STRAPS WERE FRAYING AND COMING APART, BUT THE FAILURE WAS NOT DUE TO CORROSION. AN AUTHORIZED DEALER WAS NOTIFIED AND THEY STATED THAT THE 2002 FORD EXPEDITION WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING). THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 70,328. UPDATED 9/13/11 *CN THE CONSUMER WAS INFORMED HIS VIN WAS NOT INCLUDED IN THE RECALL. UPDATED 10/28/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD EXPEDITION- HAWTHORNE, FL
FORD TRITON 4.6L ENGINE SPARK PLUG BLOW-OUT OCCURRED TURNING A CORNER AT 30. THE VEHICLE IMMEDIATELY STARTED SPUTTERING AND LOST POWER. I HAD TO IMMEDIATELY PULL OVER AND GET THE VEHICLE OFF THE ROAD. THE SPARK PLUG HAD BEEN COMPLETELY BLOWN OUT OF THE ENGINE BLOCK AND TAKEN SOME ADDITIONAL HEAD WITH IT.
Source: PORTABLE SAFETY COMPLAINT FORM -
2002 FORD EXPEDITION- GA, GA
WHILE DRIVING I HEARD A POP AND LEARNED THAT THE #3 SPARK PLUG POPPED OUT OF THE ENGINE AT 174K MILES. THIS WAS THE 2ND TIME IT HAS HAPPENED ON MY 02 EXPEDITION AS IT ALSO HAPPENED AT 158K MILES. *TR
Source: NHTSA WEB SITE -
2002 FORD EXPEDITION- GREENVILLE, SC
I PULLED MY FORD EXPEDITION 2002 INTO A GAS STATION, TURNED OFF THE ENGINE, AND GOT OUT TO PUMP GAS. I BEGAN TO NOTICE THAT EVERYONE ELSE BEGAN FRANTICALLY LEAVING AND TELLING ME TO RUN. I SAW SMOKE COMING FROM MY HOOD AND ASSUMED THAT IT WAS JUST RUNNING HOT BUT SOON REALIZED THAT THE ENGINE WAS OFF. WITHIN SECONDS I BEGAN TO SEE FLAMES AND RAN IN FEAR THAT THE ENTIRE GAS STATION WAS GOING TO EXPLODE. LUCKILY FIRE TRUCKS CAME WITHIN A MINUTE A PUT THE FLAMES OUT AND NO ONE WAS HARMED. *TT
Source: NHTSA WEB SITE -
2002 FORD EXPEDITION- BOGALUSA, LA
MY 2002 FORD EXPEDITION HAVE EJECTED THE SPARK PLUG TWICE EACH TIME IT HAVE COST ME $ 1300.00 BECAUSE THE HEAD HAD TO BE REMOVED AND REFILED FOR THE SPARK PLUG TO FIT BACK. *TR
Source: NHTSA WEB SITE