2015 FORD EXPEDITION Complaints

The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that after activating the heater, there was a burning plastic odor coming from the front windshield vents. The contact stopped using the defroster due to the odor and the possible risk of a fire. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000. Parts distribution disconnect.

The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that while attempting to use the defrost the windshield, the system failed to operate as designed. The contact had self-diagnosed the failure as a loosened wire connected to the blower resister connector wiring harness that caused a short circuit. The contact stated that the failure was intermittent but had become a recurring failure. The vehicle had not been taken to a dealer or independent mechanic to be diagnosed. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 154,752. Parts distribution disconnect.

The contact owns a 2015 Ford Expedition. The contact stated that while driving at an undisclosed speed, the transmission inadvertently downshifted. Additionally, the service transmission warning light illuminated on and off. The vehicle was taken to an independent mechanic where it was diagnosed with wheel speed sensor failure, however; the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 87,000.

The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the climate control fan failed to cause the windows to become foggy due to the lack of proper airflow. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

The contact called on behalf of his wife who owns a 2015 Ford Expedition. The contact stated that while his wife was driving at an undisclosed speed, the heat intermittently operated, and his wife started to smell a burning odor throughout the vehicle. The contact also stated that on a separate occasion while driving, he started to smell a burning odor. The contact then stated that he pulled the vehicle off the road to inspect the vehicle. The contact stated that upon inspecting under the dashboard on the front passenger’s side of the vehicle, he noticed that the wires had melted with a gray cloud of smoke. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the blower motor resistor melted and melted the wires and wiring harness. The wire assembly and module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 155,000.

When the heater is operated for 15-20 minutes a burning tire or skunk smell issues from the heater. The heater blower is currently of recall concern. No immediate safety issues, but we are concerned and the smell is bad. None of the components have been inspected by anyone. We are waiting on recall notification. No warning lamps or vehicle messages have occurred. The problem was first noticed as the winter weather made outside conditions much cooler and the heater fell into common usage. When heater is turned off the smell goes away.

The contact owns a 2015 Ford Expedition. The contact stated the front vents were not blowing air, but the rear vents were operable. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 109,000. Parts distribution disconnect.

The contact owns a 2015 Ford Expedition. The contact stated while driving at approximately 30 MPH, the blower motor failed, causing the defroster to become inoperable. The contact stated no warning light was illuminated. The contact stated that the blower motor failed due to the wiring harness and resister overheating. The contact stated that the fuse did not blow which allowed the harness to melt, causing arcing and increased the potential of a fire. The contact stated that the blower motor was drawing too many AMPs causing the failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the blower motor needed to be replaced as stated in NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). The vehicle had not been repaired. The contact stated that replacing the blower would not remedy the problem. The manufacturer had been informed of the failure. The failure mileage was approximately 145,000.

The contact owns a 2015 Ford Expedition. The contact stated that while the vehicle was parked at a gas station, the vehicle slowly rolled away. The contact shifted the vehicle out of park to stop the vehicle. There were no warning lights illuminated. The contact called and notified the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 112,000.

The contact owns a 2015 Ford Expedition. The contact stated while driving approximately 45 MPH, the vehicle was shaking abnormally while shifting gear. There were no warning lights illuminated. The vehicle was diagnosed by an independent mechanic. While the mechanic was test driving the vehicle, he noticed there was a failure with the transmission. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 190,000.