1991 FORD EXPLORER Complaints

I TOOK THE TIRE TO MY LOCAL FIRESTONE DEALER. THEY REFUSED TO LOOK AT IT. THEY SAID I MUST CALL THEIR LOS ANGELES OFFICE. THE LA OFFICE SAID I MUST CALL THE TENNESSEE OFFICE. THE TENN. OFFICE SAID I MUST SEND THE TIRE TO THEM. I MAILED THE SEPARATED TIRE AND PARTS, AT MY EXPENSE, ON 09/23/96. THEIR LETTER ACKNOWLEDED RECEIPT OF THE TIRE AND SAID THEY WOULD CONTACT ME AFTER THEIR ANALYSIS. I NEVER HEARD FROM THEM AGIIN. MY INSURANCE COMPANY, USAA, ARRANGED FOR THE MASSIVE REPAIRS. I REPLACED ALL 4 FIRESTONE TIRES BECAUSE I FEARD FOR OUR SAFETY WHEN DRIVING ON THEM. I WANT TO BE REIMBURSED FOR THE 4 TIRES AND THE COST OF MAILING THE SEPARATED TIRE TO TENNESSE. THE COST OF MY TIME AND MENTAL ANGUISH IS DIFFICULT TO DETERMINE.*AK (TIRESIZE: 235-75-R15)

I TOOK THE TIRE TO MY LOCAL FIRESTONE DEALER. THEY REFUSED TO LOOK AT IT. THEY SAID I MUST CALL THEIR LOS ANGELES OFFICE. THE LA OFFICE SAID I MUST CALL THE TENNESSEE OFFICE. THE TENN. OFFICE SAID I MUST SEND THE TIRE TO THEM. I MAILED THE SEPARATED TIRE AND PARTS, AT MY EXPENSE, ON 09/23/96. THEIR LETTER ACKNOWLEDED RECEIPT OF THE TIRE AND SAID THEY WOULD CONTACT ME AFTER THEIR ANALYSIS. I NEVER HEARD FROM THEM AGIIN. MY INSURANCE COMPANY, USAA, ARRANGED FOR THE MASSIVE REPAIRS. I REPLACED ALL 4 FIRESTONE TIRES BECAUSE I FEARD FOR OUR SAFETY WHEN DRIVING ON THEM. I WANT TO BE REIMBURSED FOR THE 4 TIRES AND THE COST OF MAILING THE SEPARATED TIRE TO TENNESSE. THE COST OF MY TIME AND MENTAL ANGUISH IS DIFFICULT TO DETERMINE.*AK (TIRESIZE: 235-75-R15)

WHILE DRIVING ABOUT 10 MPH THERE WAS SMOKE COMING FROM UNDERNEATH THE STEERING COLUMN NEAR PEDALS. CONSUMER PULLED OVER, AND CALLED FIRE DEPARTMENT. BATTERY WAS DISCONNECTED AND FIRE PUT OUT. DEALER REPLACED IGNITION SWITCH AND WIRING.*AK

TRANSMISSION WAS NOISY AND CAUSING A VIBRATION DURING OPERATION OF VEHICLE. A PRIVATE MECHANIC EXAMINED VEHICLE AND DETERMINED THAT LOWER END SHAFT BEARINGS WENT, AND HAS REPLACED TRANSMISSION FOR A TEMPORARY FIX. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK

WAS DRIVING HOME FROM WORK AROUND 5:30 PM AT ABOUT 65 MPH. SLOWED TO ABOU 50 MPH TO ENTER IH-10. TIRE TREAD SEPARATED FROM TIRE. I STILL HAVE THE TIRE BUT WILL NEED TO REPLACE IT IN THE NEAR FUTURE. THIS IS THE SECOND INCIDENT. THE FIRST FIRESTONE TREAD SEPARATION OCCURRED WHILE MY WIFE WAS DRIVING THE EXPLORER ON HER WAY TO CLEVELAND, TX ABOUT 2 YEARS AGO. *AK (DOT NUMBER: W2UU1MX043 TIRESIZE: P225/70R15)

VEHICLE NOT INCLUDED IN RECALL 92V113000. SEAT BUCKLE WILL NOT UNLATCH WHEN RELEASE BUTTON IS DEPRESSED, RESULTING FROM A MALFUNCTION WITHIN BUCKLE INJECTOR. PLEASE GIVE ANY FURTHER DETAILS.*AK

WHILE DRIVING 55 MPH WHEEL ON THE RIGHT REAR CAME OFF. ONLY WARNING WAS THAT VEHICLE STARTED TO VIBRATE. CONTACTED DEALER, AND DEALER SAID THIS THIS WAS NOT A DEFECT. *AK

WHILE DRIVING APPROXIMATELY 65 MPH FRONT RIGHT TIRE BROKE OFF TRUCK AND BOUNCED AWAY. VEHICLE THAN FELL ON RIGHT SIDE AND DRAGGED UNTIL VECHICLE STOPPED. ENTIRE FRAME WAS DESTROYED.

HAVE HAD TO REPLACE RADIUS ARM BRACKETS TWICE ALREADY SINCE WE HAVE OWNED THIS VEHICLE IN THE PAST 3 YRS AND THE BUSHINGS ARE SQUEAKING AGAIN SO I AM SURE THE BRACKETS ARE CRACKED AGAIN. THIS IS GETTING REDICULOUS AND I WOULD LIKE TO KNOW WHY THESE CRACK SO EASILY AND NEED REPLACED SO MUCH.*AK

FIRESTONE ATX P235/75R15 TIRES WITH UNKNOWN DOT NUMBER ARE ON RECALL ACCORDING TO DEALERSHIP. HOWEVER, FIRESTONE INFORMED CONSUMER THAT THEY WOULD ONLY REPLACE TIRES PURCHASED AFTER JANUARY 1ST 2000 WITH PROOF OF PURCHASE. *AK *JB