1991 FORD EXPLORER Complaints

The component that malfunctioned was the abs sensor. It is not available for inspection. I was driving going around 45 in traffic and the drivers side rear brake locked up and spun me out of control and caused me to collide with another vehicle. I only lightly pressed the brakes and it happened suddenly and unexpectedly. It was not inspected before it was towed after the accident. There were no warning lamps.

TL* THE CONTACT OWNS A 1991 FORD EXPLORER. WHILE DRIVING 15 MPH WITH ANOTHER PASSENGER, THE SEAT BELTS DISENGAGED AND CAUSED THE PASSENGER SEAT TO OVERTURN BETWEEN THE SEATS. THE PASSENGER WAS NOT INJURED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

ON JUNE 4TH MY DAUGHTER AND I WERE DRIVING EAST BOUND ON 62ND AND OVER-HILL IN LOS ANGELES CA. SHORTLY AFTER 12:00PM. WHEN SUDDENLY THE FORD EXPLORER WAS ENGULFED IN FLAMES. MY DAUGHTER AND I WERE ORDERED TO EXIT THE VEHICLE. I WAS NEVER NOTIFIED OF A RECALL. DUE TO INVESTIGATION ON MY OWN I HAVE RECEIVED A RECALL NUMBER. IT IS 96S35. I HAVE ATTEMPTED TO RESOLVE THIS MATTER WITH FORD HOWEVER I JUST RECEIVED A LETTER FROM THEM REFUSING TO ASSIST ME. MY DAUGHTER AND I COULD HAVE BEEN BURNED ALIVE. I WOULD LIKE TO KNOW IF YOU COULD ASSIST ME. THE VEHICLE HAS SINCE BEEN DESTROYED. I ONLY HAVE IN MY POSSESSION THE PICTURE, AND A FIRE REPORT. *TR

I PURCHASED TWO MICHELIN LTX MS2 235/75R15 TIRES FROM TIRE RACK.COM, E732381. THEY WERE DELIVERED SEPTEMBER 15, 2011 WITH AN INCORRECTLY COMPLETED OMB CONTROL NO. 2127-0050 TIRE REGISTRATION CARD. THE CARD LISTED THE BRAND AS BF GOODRICH AND THE TIRE IDENTIFICATION NUMBERS AS BETJMX912711. THE TIRES I RECEIVED ARE MICHELIN B3DDDVOX2511 ACCORDING TO THE TIRE SIDEWALLS. I CONTACTED TIRE RACK'S CUSTOMER SERVICE DEPARTMENT. THEY ADVISED THAT THERE SYSTEM SHOWED THAT I WAS SENT MICHELIN B3DDDVOX2511 TIRES AND THAT IT WAS NOT THEIR RESPONSIBILITY TO CORRECTLY COMPLETE THE TIRE REGISTRATION CARD. DOES THIS COMPLY WITH DOT REGULATIONS REGARDING TIRE RETAILER'S CONDUCT REGARDING TIRE RECALL REGISTRATION? *TR

UNIROYAL TIRE SIDE WALL CRACKS LT 235 75R15 - NO FAILURE - JUST CRACK. ALL 4 OF MY TIRES HAD A SIDE WALL CRACK THE ENTIRE DIAMETER OF THE TIRE ABOUT 3 INCHES DOWN ON THE SIDE WALL . I NOTICED THE CRACK ON THE INSIDE AS WELL SO IT APPEARS THE TIRES HAD SOME ISSUE. I HAD NEVER APPLIED TIRE FOAM CLEANER(ARMOR ALL TIREFOAM PRIOR ) BUT ONE TIME THIS LAST WEEK I DID APPLY SOME AND FOUND THE CRACK. LOOKING UNDER THE 1991 FORD EXPLORER 4X4 I DID SEE THE SAME ISSUE ON THE INSIDE OF A FRONT TIRE AS WELL...I NEVER APPLIED ANY ARMOR ALL TYPE CLEANER ON THE INSIDE EITHER. UNIROYAL FACTORY PHONE SUPPORT BLAMED ME OF APPLYING TIRE CLEANER WHICH RUINS TIRES AND SO DID THE WALMART TIRE STORE STAFF . I NEVER APPLIED ANYTHING AS THIS IS AN OLDER VEHICLE WHICH AND NO PR OR SHOW APPEAL. WALMART REPLACED ALL 4 TIRES ON 10-25-09 BUT THE TIRE PRESSURE WAS NOT 35 PSI ITS WAS AROUND 43 ACCORDING TO MY GAGE..THE TIRES ARE RATED FOR 50PSI. WALMART CHARGED THE PROBLEM TO MY WARRANTY AND THEN WANTED TO CHARGE AGAIN FOR A NEW WARRANTY. THIS WAS A TIRE FACTORY PROBLEM AS BOTH SIDE OF THE TIRES HAD A CRACK NOT A FIELD ROAD HAZARD ISSUE. KINGMAN AZ HAS TEMP RANGES FROM 110 IN JULY TO 9 DEGREES IN WINTER...THIS MAY BE FACTOR. *TR

TL*THE CONTACT OWNS A 1991 FORD EXPLORER. WHILE DRIVING 5 MPH ON A DRIVEWAY INCLINE, THE ENGINE IDLED EXCESSIVELY HIGH AND THE VEHICLE STALLED UNEXPECTEDLY. THE ENGINE RESTARTED AND RESUMED NORMAL OPERATION. THE CONTACT DETECTED SMOKE INSIDE AND OUTSIDE OF THE VEHICLE AND IMMEDIATELY TURNED OFF THE ENGINE. THE VEHICLE WAS INSPECTED UNDERNEATH THE HOOD AND MASSIVE FLAMES ERUPTED FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE. THE VEHICLE WAS COMPLETELY DESTROYED AND HAS NOT BEEN TOWED AWAY FROM THE SCENE. THE CONTACT SUSTAINED MINOR INJURIES TO HER HANDS. THE INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.

TL*THE CONTACT OWNED A 1991 FORD EXPLORER. WHILE DRIVING 40 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE INSTRUMENT PANEL. THE VEHICLE FAILED TO RESTART. SHE MANAGED TO MANEUVER THE VEHICLE TO THE SHOULDER AND LEFT TO CALL FOR HELP. UPON RETURNING TO THE VEHICLE, IT WAS CONSUMED IN FLAMES. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE OVER 100,000.

TL*THE CONTACT OWNS A 1991 FORD EXPLORER. AFTER RECEIVING THE RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL, THE CONTACT CALLED THE DEALER. THE DEALER STATED THAT THEY DID NOT HAVE THE PART FOR THE REPAIR; HOWEVER, THE RECALL STATED THAT THEY WERE AVAILABLE. THEY DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 81,000.

TL*THE CONTACT OWNS A 1991 FORD EXPLORER. THE CONTACT EXPERIENCED AUTOMATIC TRANSMISSION FAILURE. HE TOOK THE VEHICLE TO A MECHANIC AND THEY CLAIMED TO REPAIR IT, BUT ACTUALLY DID NOT. THE VEHICLE FAILED AND WAS TOWED TO A FORD DEALER AND THEY REPLACED THE CRUISE CONTROL SWITCH. THE AUTOMATIC TRANSMISSION WAS NOT REPAIRED. THE VEHICLE IS CURRENTLY IN THE POSSESSION OF ANOTHER MECHANIC. THE CURRENT AND FAILURE MILEAGES WERE GREATER THAN 100,000. UPDATED 03/11/08. *LJ

COPY OF LETTER TO FMC: I OWN A 1991 FORD EXPLORER 4WD XLT [XXX]. I PURCHASED THIS VEHICLE ON 11/9/96, FROM CROWN DODGE, VENTURA, CALIFORNIA. THE SELLING DEALER ASSURED ME AT THE TIME THAT NO RECALLS WERE OUTSTANDING ON THIS VEHICLE. ON NOVEMBER 11/22/06, AS I CLOSED THE HATCH ON THIS VEHICLE, THE BRACKET THAT ATTACHES THE RIGHT-SIDE LIFTGATE GAS ASSIST CYLINDER TO THE HATCH TORE AWAY FROM THE HATCH. I HAVE JUST LEARNED THAT A SAFETY IMPROVEMENT CAMPAIGN (NUMBER 95I007000) WAS ISSUED IN OCTOBER 1995 TO REINFORCE THIS BRACKET. THE CAMPAIGN STATED THAT "IF A BRACKET AND GAS ASSIST CYLINDER WERE TO DETACH COMPLETELY FROM THE LIFTGATE AND NO LONGER BEAR AGAINST THE LIFTGATE AS INTENDED, THE REMAINING CYLINDER WOULD NOT HOLD THE LIFTGATE IN AN OPEN POSITION. PERSONAL INJURY COULD OCCUR." THE CORRECTIVE ACTION WAS FOR FORD DEALERS TO REINFORCE THE BRACKET ATTACHMENTS. MY LOCAL FORD DEALER SERVICE REPRESENTATIVE STATED TODAY THEY COULD NOT HONOR THIS SAFETY IMPROVEMENT CAMPAIGN. REBECCA (#6048) AT THE FORD CUSTOMER SERVICE CALL CENTER TOLD ME THE CAMPAIGN HAD EXPIRED, AND COULDN'T OFFER ASSISTANCE. YOUR COMPANY'S RESPONSE TO DATE IS NOT ACCEPTABLE. THE BRACKET WAS ATTACHED TO THE HATCH BY ONLY TWO SMALL SPOT WELDS, AS IS THE LEFT-SIDE BRACKET. THE FAILURE STILL HAS THE POTENTIAL FOR CAUSING SERIOUS INJURY, ESPECIALLY IF THE LEFT-SIDE BRACKET WERE TO FAIL. THE VEHICLE WAS APPARENTLY NOT REPAIRED UNDER THIS SAFETY IMPROVEMENT CAMPAIGN. I WAS NOT NOTIFIED OF THE CAMPAIGN NOR OFFERED AN OPPORTUNITY TO HAVE THIS DEFECT REPAIRED. SINCE THE SAFETY HAZARD THAT THIS SAFETY IMPROVEMENT CAMPAIGN SOUGHT TO RESOLVE STILL EXISTS ON MY VEHICLE, I REQUEST THAT THE BROKEN BRACKET BE REPAIRED AND THE REMAINING BRACKET REINFORCED AT NO CHARGE TO ME, PER THE INTENT OF THE SAFETY IMPROVEMENT CAMPAIGN. THANK YOU FOR YOUR ASSISTANCE. [XXX] *NM UPDATED 07/12/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)