1997 FORD EXPLORER Complaints

View complaints related to 1997 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,620 complaints submitted for the 1997 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1997 FORD EXPLORER
    - HEPHZIBAH, GA

    BLEND DOOR ON MY 1997 FORD EXPLORER IS NOT WORKING. ITS A PROBLEM WHEN DEFROSTING, AND DRIVING IN BAD WEATHER DUE TO THE FACT THAT THE WINDSHIELD IS NOT DEFROSTING. *TR

    Source: NHTSA WEB SITE
  • 1997 FORD EXPLORER
    - BEREA, OH

    TL*THE CONTACT OWNS A 1997 FORD EXPLORER. THE VEHICLE HAS COOPER TRAILCAT ALL SEASON TIRES (235/75R15). WHILE REPLACING THE BRAKES ON THE VEHICLE, THE CONTACT NOTICED SIDEWALL SEPARATION ON ALL FOUR TIRES. HE WAS INFORMED THAT HIS DOT NUMBER WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01T014000 (TIRES:SIDEWALL). THE CURRENT MILEAGE WAS 75,731 AND FAILURE MILEAGE WAS 75,700.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 FORD EXPLORER
    - FORT COLLINS, CO

    FAR LEFT DASH LIGHTS AND LIGHTS BEHIND INDICATORS ON LEFT SIDE OF STEERING WHEEL WENT OUT SHORTLY AFTER RECEIVING THE VEHICLE IN 1998; THIS WAS REPAIRED UNDER WARRANTY; THE LIGHTS WENT OUT AGAIN SOMETIME AFTER THE WARRANTY PERIOD EXPIRED. THE SOUND SYSTEM AMPLIFIER GOES OUT INTERMITTENTLY WITH NO DISCERNIBLE CAUSE; THIS HAS GONE ON FOR YEARS; THE DEALER SAYS IT WOULD COST OVER $600 TO REPLACE THE AMPLIFIER. *TR

    Source: NHTSA WEB SITE
  • 1997 FORD EXPLORER
    - CROPSEYVILLE, NY

    TODAY IS THE FIRST TIME SINCE I HAVE OWNED THE TRUCK AS I WAS DRIVING IT AND STARTED RIGHT BACK UP, AND ABOUT 6 HOURS LATER MY NEIGHBOR NOTICED MY TRUCK ON FIRE. FLAMES WERE COMING FROM BEHIND THE LEFT FRONT WHEEL WELL. MY MECHANIC SAID LOOKS LIKE E-BRAKE CABLE STARTED TO WELD IT SELF AND CAUGHT THE BODY MOUNT ON FIRE. E-BRAKE CABLE MELTED PLASTIC HOUSING INSIDE THE TRUCK. *TR

    Source: NHTSA WEB SITE
  • 1997 FORD EXPLORER
    - CASCADE, CO

    VEHICLE STARTED OUT FINE. AFTER A MONTH OF DRIVING, FAR LEFT DASH LIGHTS DIED OUT. THOSE ARE THE ONES ILLUMINATING THE OIL PRESSURE AND BATTERY. A FEW MONTHS LATER, THE LIGHTS ILLUMINATING THE SPEEDOMETER AND TACHOMETER DIED OUT AS WELL. THIS IS NOT NORMAL. PERSONALLY, I THINK IT MIGHT BE A SHORT TO GROUND, BUT I STILL HAVE YET TO FIND OUT. *TR

    Source: NHTSA WEB SITE
  • 1997 FORD EXPLORER
    - HACKETTSTOWN, NJ

    MY 1997 FORD EXPLORER DIED WHILE I WAS DRIVING. I HAD THE VEHICLE TOWED TO A FORD DEALERSHIP AND WAS INFORMED THAT THE CAM SHAFT CHAIN WAS BROKEN OR LET GO. I WAS ADVISED BY FORD THEY KNEW ABOUT THIS PROBLEM, BUT DIDN'T NOTIFY EVERYONE WHO OWNED THEM BECAUSE THEY DIDN'T HAVE ENOUGH PARTS TO REPAIR OR REPLACE AND THEY ONLY TOLD THE FORD DEALERSHIPS ABOUT THIS PROBLEM AND NOT THE PUBLIC. AND THEY ALSO PURGED ALL THE "OLD RECORDS" AS THEY CALL THEM AND CANNOT TELL IF THEY NOTIFIED THE FORD DEALERSHIP WHERE I PURCHASED MY VEHICLE. I WAS TOLD BY HACKETTSTOWN FORD WHEN I PURCHASED MY VEHICLE THAT IT WAS ONE OF THE SALES MANAGERS WIFES CAR AND IT IS IN MINT CONDITION AND WELL MAINTAINED. WHEN I FOUND OUT ABOUT THE PROBLEM WITH MY VEHICLE., I WAS TOLD BY FORD THAT THERE ARE OVER 5 MILLION FORD EXPLORERES AND MERCURY SUV STILL ON THE ROAD. THERE IS NO WAY A CONSUMER CAN TELL IF THIS IS GOING TO HAPPEN YOUOR VEHICLE JUST DIES, AND I CANNOT IMAGINE HOW MANY PEOPLE HAVE BEEN IN ACCIDENTS OR EVEN KILLED BECAUSE OF THIS PROBLEM OR ARE STILL DRIVING THESE VEHICLES AND WONT KNOW UNTIL IT HAPPENS. IT COST ME $14,999 WHEN I PURCHASED THIS VEHICLE AND IT COST ME OVER $6,000. FOR A NEW ENGINE. WHO IS WATCHING OUT FOR US? IF I WAS TOLD TO HAVE MY VEHICLE CHECKED I WOULD HAVE IT ONLY COST ABOUT $100.00 TO PULL THEY ENGINE DOWN TO THE CAM SHAFT CHAIN AND CHECK FOR THE PROBLEM. I HAD MY VEHICLE LOOKED AT BY FOUR MECHANICS WHO KNEW RIGHT AWAY WHAT THE PROBLEM WAS. PLEASE HELP ME AND THE PUBLIC WITH THIS PROBLEM, I AM DISABLED AND HAD TO BORROW THE MONEY FOR THE ENGINE AND WILL HAVE TO PAY THE MONEY BACK FOR THE NEXT 4 YEARS. I COULDN'T BUY A NEW VEHICLE BECAUSE MY VEHICLE FITS ME PERIFECT BECAUSE OF HAVING 35 SURGERIES FROM A AUTO ACCIDENT IN 1974.IF I SEE ANOTHER EXPLORER I STAY FAR AWAY FROM IT. . THE FUNNY THING IS WHEN YOU CALL FORD IN DETROIT THEY ASK YOU HOW MANY FORDS YOU HAVE PURCHASED IN YOUR LIFETIME AND WOULD YOU EVER BUY ANOTHER ONE. *TR

    Source: NHTSA WEB SITE
  • 1997 FORD EXPLORER
    - FALLS CHURCH, VA

    TL*THE CONTACT OWNS A 1997 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE STEERING VIBRATED AND THE CONTACT LOST CONTROL OF THE STEERING WHEEL ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER AND THEY DISCOVERED THAT THE SWAY BAR LINK FAILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V402000 (SUSPENSION). THE CURRENT MILEAGE WAS 100,000 AND FAILURE MILEAGE WAS 98,000. UPDATED 03-04-08 *BF

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 FORD EXPLORER
    - MACOMB , MI

    TL*THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT ATTEMPTED TO OPEN THE WINDOWS, BUT WAS UNSUCCESSFUL. THE WINDSHIELD WIPERS, INTERIOR LIGHTS, AND THE 4X4 ALSO FAILED TO OPERATE. THE DEALER HAS NOT DIAGNOSED THE VEHICLE. THERE WERE NO WARNING INDICATOR LIGHTS PRIOR TO THE FAILURES. THE CONTACT IS UNABLE TO DRIVE THE VEHICLE DUE TO THE SAFETY RISK INVOLVED. THE CURRENT AND FAILURE MILEAGES WERE 50,000. UPDATED 03-04-08 *BF

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 FORD EXPLORER
    - FOX RIVER GROVE, IL

    TL*THE CONTACT OWNS A 1997 FORD EXPLORER. WHILE DRIVING 35 MPH, HE NOTICED SMOKE COMING FROM THE UNDER THE HOOD. IN ADDITION, FLAMES ERUPTED FROM THE ENGINE COMPARTMENT AFTER HE OPENED THE HOOD. THE DEALER STATED THAT THE VEHICLE SPEED CONTROL SWITCH CAUSED THE FIRE. THERE IS A RECALL FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID 07V336000) HOWEVER THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED. AS OF JANUARY 30, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 160,000. UPDATED 02-19-08 *BF UPDATED 02/19/08 *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 FORD EXPLORER
    - WICHITA, KS

    MY 1997 FORD EXPLORER STARTED FIRE IN THE ENGINE AREA AFTER PRACTICING FOOTBALL FOR 45 MIN IN THE SCHOOL. IT WAS A TOTAL LOSS BY THE TIME FIRE MEN ARRIVED. THEY SAID IT WAS EITHER FUEL OR ELECTRICAL RELATED. *CN

    Source: NHTSA WEB SITE