2002 FORD EXPLORER Complaints

View complaints related to 2002 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 3,320 complaints submitted for the 2002 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 FORD EXPLORER
    - PORTLAND, OR

    ON MAY 6, 2016 I WAS DRIVING ON INTERSTATE 5 BETWEEN 55-60 MPH IN THE MIDDLE LANE OF HEAVY TRAFFIC WHEN SUDDENLY THERE WAS AN EXPLOSION INSIDE MY CAR. THE RIGHT/LEFT SIDE AIRBAGS DEPLOYED WITHOUT ANY WARNING. I WAS ABLE TO GET TO THE SHOULDER AND CALL AAA. I WAS TOWED TO THE LANDMARK FORD SERVICE CENTER.

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - NORTH FORT MYERS, FL

    I JUST BOUGHT MY VEHICLE ON 5/17/20 AT A LOT CALLED GRANT MOTORS 2744 FOWLER ST FORT MYERS FL, 33901 DURING THE DAYTIME, THEY KEEP PUSHING , AND PUSHING ME TO BUY IT TOOK MY ID TO COPY WE LEFT WITHOUT MY ID, HAD ANOTHER VEHICLE I WANTED TO BUY BUT HAD TO GO BACK TO GRANT TO GET ID, WHEN PETE STARTED AT US AGAIN AND KEEP COMING DOWN ON PRICE, TILL MY BROTHER TOLD ME IT WAS WORTH IT TO BUY IT, SO I DID, WELL DURING THE DAY IN BRIGHT SUNSHINE YOU COULDN'T SEE THE TAILLIGHTS, NOR THE DASHBOARD LIGHTS, AND AS DRIVING IT HOME TURNED ON RADIO TO LISTEN TO IT , ALL'S IT WOULD DO IS FLICKER, WOULDN'T CHANGE STATIONS, WOULDN'T DO NOTHING AT ALL, AND THEY PUT A CARFAX FOLDER ON MY DASH FOR ME TO READ AT HOME , THAT IS WHEN I SEEN THE INFO ABOUT THE RECALLS AND FIGURED IT HAD SOMETHING TO DO WITH MY LIGHTS OUTSIDE AND IN THE DASH AND THE STEREO NOT WORKING AT ALL. THEM MY BROTHER SAID HE WONDERED WHY THEY CONTINUED TO DROP THE PRICE TO WAY MORE THEN THEY FIRST ASKED FOR AS IF THEY NEW AHEAD OF TIME THE ISSUES AND DIDN'T TELL US ABOUT ANY OF IT. SO COULD SOMEONE PLEASE LET ME KNOW WHAT IS GOING ON , I NOW HAVE NOTHING TO DRIVE AND NO MONEY TO BUY ANOTHER I'M OLD RAISING TWO GRANDBABIES ONE WITH AUTISM , THE OTHER WITH BIPOLAR PLEASE HELP ME OUT. SITTING IN WALMART PARKING LOT, AND IN MOTION TO GO HOME FAMILY HAD TO STAY BEHIND ME TO GET HOME SAFELY,

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - PORTLAND, OR

    BOTH SIDE AIR BAGS DEPLOYED DRIVING ON INTERSTATE AT 55 MPH WITH NO APPARENT CAUSE. THE CAR WAS NOT INVOLVED IN AN ACCIDENT AND THERE WAS NO OTHER DAMAGE TO THE VEHICLE.THE FRONT AIR BAGS DID NOT DEPLOY. I WAS ABLE TO GET TO THE SHOULDER OF THE FREEWAY AND CALLED ROADSIDE ASSISTANCE TO HAVE THE CARE TOWED. THE EXPLOSION WAS QUITE TRAUMATIC AND IT TOOK ME SEVERAL SECONDS TO REALIZE JUST WHAT HAD HAPPENED.

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - CALDWELL, TX

    TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD EXPLORER
    - EUBANK, KY

    02 EXPLORER STOP SHIFTING FROM 2ND TO 3RD GEAR, AFTER 2ND GEAR WHEN IT'S TIME TO SHIFT IT SOUNDS LIKE IT GOES IN NEUTRAL, WHEN I LET OFF IT FINALLY SHIFTS (HARD) IT'S VERY DANGEROUS WHEN DRIVING IN FRONT OF TRAFFIC I'M AFRAID FOR MYSELF AND MY CHILDREN, THIS IS AN ISSUE FOR ALOT OF PEOPLE, PLEASE HELP US WITH THIS ISSUE, THIS REALLY NEEDS TO BE RECALLED THANK YOU *TR

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - PLANT CITY, FL

    WHEEL STUDS BREAKING OFF & CAUSING DANGER FOR MY FAMILY,THEREFORE MAKING IT UNSAFE FOR THE FAMILY.MANY REPORTS HAVE BEEN MADE ABOUT THESE PARTICULAR VEHICLES.WHEN IM ABLE I WILL GET RID OF BOTH MY FORD VEHICLES FOR MY FAMILIES SAFETY & WELLBEING.

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - NORWALK, CT

    TAKATA RECALL . MY OD LIGHT KEEPS BLINKING , TAKES FOREVER TO SHIFT I HAVE TO TAKE MY FEET OF THE GAS UNTIL I HEAR IT SHIFT THEN I CAN PRESS THE GAS AGAIN AND THE CAR JERKS WHEN THE GEARS SHIFT. THE CAR WILL SHUT OFF IF I PUT THE CAR IN REVERSE OR IF I CHANGE THE GEAR TO DRIVE . THERE SEEMS TO BE A LOT OF ISSUES BUT THE OD LIGHT SEEMS TO BE COMMON. I TOOK IT TO MORE THAN ONE DEALERSHIP AND THEY TOLD ME THAT ITS A TRANSMISSION PROBLEM. WHY HASN'T FORD TAKEN RESPONSIBILITY AND RECALL THIS ISSUE IF ITS HAPPENED TO SO MANY OF US . I AM A MOTHER OF FOUR THAT NEEDS HER CAR AND THIS IS UNFAIR BECAUSE ITS A VERY EXPENSIVE FIX I WAS QUOTED BETWEEN $2,500-$3,000

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - HINESVILLE, GA

    VEHICLE LUNGES AT RED LIGHTS OR WHEN I PUT IT IN PARK OR TAKE IT OUT OF PARK. RPMS GO UP TO 4000 RPMS AND WONT SHIFT. OD LIGHT STAYS ON AND FLASHES WHILE DRIVING AND SHIFTS UP AND DOWN WHILE DRIVING. ALMOST RAN THROUGH A STORE FRONT ONE DAY AS I PULLED UP BECAUSE THE RPMS WERE SO HIGH. IF RPMS ARE UP SITTING AT RED LIGHT IT CRUISES BY ITSELF WHEN I LET OFF BRAKE AT 30MPH BUT WONT GO ANY FASTER WHEN I GIVE IT GAS UNTIL RPMS COME DOWN. THIS HAS BEEN HAPPENING FOR A YEAR NOW. I DON'T HAVE THE MONEY TO KEEP REPLACING TRANSMISSIONS THIS IS THE SECOND ONE NOW IN 4 YEARS.

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - ALBERTVILLE, AL

    WHEN I TURN MY WINDSHIELD WIPERS ON THEY STAY ON LOW AND WILL NOT GO OFF UNLESS I TURN THE TRUCK OFF WITH THE WIPERS IN OFF POSITION. MY O/D OFF LIGHT STARTED BLINKING WHEN I WAS DRIVING DOWN THE ROAD WHEN I TURN THE TRUCK OFF FOR A FEW MINUTES IT GOES OFF, BUT COMES ON A LITTLE BIT LATER WHILE DRIVING.

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - EAST HAMPTON, NY

    REAR PANEL CRACKED WITHOUT COLLISION OR INCIDENT REAR GLASS OF LIFT GATE EXPLODED UPON CLOSING IN MY DRIVEWAY, WHILE PARKED, ON SATURDAY 4/9/201 I KNEW NOTHING OF A PENDING CLASS ACTION LAWSUIT OR THE DEFECT BEING COMPLAINED ABOUT BY SO MANY EXPLORER OWNS FROM THE YEARS OF 2002-2005 FORD CHANGED THE PROBLEM PIECE AFTER 2005 HOWEVER THEY NEVER RECALLED THE LIFT GATE OR REAR PANEL INSURANCE WILL NOT COVER IT FORD WILL NOT RECALL OR REPLACE IT THERE IS GLASS EVERYWHERE AND I DO NOT HAVE 500+ DOLLARS TO REPLACE IT. THIS WAS A DEFECT THAT SHOULD BE REPLACED BY FORD!

    Source: NHTSA WEB SITE