2003 FORD EXPLORER Complaints
View complaints related to 2003 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,200 complaints submitted for the 2003 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 FORD EXPLORER- TAMPA, FL
THERE IS A CRACK IN THE REAR LIFT GATE DOOR. HAVE SEEN THIS ON MANY OTHER FORD, MERCURY, ETC. ALSO THE DOOR AJAR INDICATOR STAYS ON.
Source: NHTSA WEB SITE -
2003 FORD EXPLORER- CROSS LANES, WV
OPENED BACK HATCH TO PLACE HELIUM BALLOONS IN; UPON CLOSING THE REAR GLASS EXPLODED. WE HAD THE FULL HATCH OPEN, NOT JUST THE GLASS PART & CLOSED IT AS YOU WOULD NORMALLY.
Source: NHTSA WEB SITE -
2003 FORD EXPLORER- SUSSEX, WI
TL-THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED WHILE CLOSING THAT THE LIFTGATE BOTH HINGES FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE BOTH HINGES AND STRUTS WERE REPLACED. IN 2005, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE) HOWEVER,THE REMEDY WAS INSUFFICIENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 FORD EXPLORER- HARDY, VA
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE GLASS AND THE WINDOW ON THE REAR LIFTGATE PANEL CRACKED. THE CONTACT STATED THAT THE DEALER REPLACED IT THREE TIMES, BUT THE FAILURE OCCURRED BECAUSE THE MATERIAL WAS NOT MADE TO EXPAND OR CONTRACT BASED ON THE WEATHER. THE FAILURE MILEAGE WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 FORD EXPLORER SPORT TRAC- MARTINEZ, GA
I WAS LEAVING THE STORE PARKING LOT. I STARTED THE CAR, PRESSED THE BREAK, PUT THE VEHICLE IN DRIVE AND THE PASSENGER SIDE AIRBAG DEPLOYED. THIS IS THE SECOND TIME THIS HAS HAPPENED SINCE THE FIRST INCIDENT IN SEPTEMBER 2014. THE VEHICLE WAS NOT HIT OR BUMPED IN ANY WAY. I WAS NOT BACKING OUT, I WAS IN DRIVE TO PULL OUT OF THE SPACE. *TR
Source: NHTSA WEB SITE -
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2003 FORD EXPLORER- SPRING VALLEY, NY
WAS LEAVING GAS STATION, SHIFTED FROM PARK TO DRIVE, SHIFT LEVER BROKE OFF INTO MY HAND. OBVIOUSLY A DEFECT, AS I HAVE OVER 2 MILLION MILES UNDER MY BELT, DRIVEN NUMEROUS CARS & TRUCKS, AND HAVE NEVER HAD THIS HAPPEN BEFORE IN OVER 40 YEARS OF DRIVING, BOTH PERSONALLY AND PROFESSIONALLY. I SEE THERE ARE HUNDREDS OF SIMILAR COMPLAINTS FOR THIS, WHY IS THERE NO RECALL?? *TR
Source: NHTSA WEB SITE -
2003 FORD EXPLORER SPORT TRAC- ORLANDO, FL
TOOK VEHICLE IN FLUID CHANGES, COMPLETE CHECK, AND TO INVESTIGATE A LEAK UNDER VEHICLE. AFTER "COMPLETE" CHECK SAID THEY FOUND BAD SERPENTINE BELT, AIR FILTER AND BUT NOTHING VALVE COVER GASKETS AS CAUSE OF LEAK. COST TO REPAIR GASKETS OVER $1000. WHILE DOING REPAIR THEY CALLED AGAIN AND SAID THEY FOUND THAT THE REAR TIMING CARTRIDGE WAS BROKEN AND PIECES OF IT MISSING. TOLD ME THAT BOLT WAS WORE HALF WAY THROUGH AS TIMING CHAINING WAS RUBBING IT. SAID IF IT BREAKS BEFORE REPAIR ENGINE WILL "BLOW" AND NEED TO BE REPLACED. TOLD ME IT WOULD COSTS OVER $2,500 TO REPLACE THIS CARTRIDGE. TOTAL COST WAS NOW OVER $4,000. I ASKED WHY PART WAS BAD WHEN ENGINE ONLY HAD 84,000 MILES AND WHY THIS WASN'T FOUND WITH THE "COMPLETE" CHECK. MECHANIC STATED ONLY SAW IT BECAUSE HE HAD THINGS APART TO FIX VALVE COVER GASKETS. TOLD ME IT WAS A PLASTIC PART AND EVEN WITH LOW MILEAGE THE PLASTIC DETERIORATES WITH TIME. SAID PART ONLY DESIGNED TO LAST 100,000 MILES. IF I AM TO BELIEVE THIS FORD MECHANIC, FORD USES A PLASTIC PART IN A CRUCIAL PART OF THE ENGINE (TIMING) AND IF THAT PART FAILS THE ENGINE WILL "BLOW". AND THEY CANNOT KNOW THE PART IS BAD UNLESS THEY HAVE THE ENGINE APART FOR OTHER MAJOR REPAIRS. SO IF THE VALVE COVER GASKETS WERE NOT LEAKING THE ISSUE WOULD HAVE BEEN UNDETECTED BY THE FORD MAINTENANCE "COMPLETE" CHECK UP. IN ADDITION FORD HAS NOT ISSUED A WARNING THAT THIS ENGINE WILL POSSIBLY "BLOW" AFTER ONLY 100,000 MILES IF THIS PART NOT REPLACED BY A $2,500.00 - $3,000.00 REPAIR. FORD SHOULD PAY FOR THIS REPAIR. THEY DESIGN A VEHICLE THIS WAY WITH NO WARNING TO THE BUYERS/OWNERS. IF I AM TO BELIEVE THE FORD MECHANIC THERE IS NO WAY TO REALLY KNOW YOU MAY HAVE A PROBLEM. HOW ARE WE TO PROTECT OURSELVES? MY FRIEND SHOWED ME THIS SITE AND DID SOME SEARCHING ON OTHER BLOGS/SITES DEALING WITH VEHICLE ISSUES. THERE ARE NUMEROUS CASES OF THIS UNACCEPTABLE ISSUE. *TR
Source: NHTSA WEB SITE -
2003 FORD EXPLORER- PEMBROKE, VA
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR WHEELS SHOOK AND DETACHED FROM THE VEHICLE. THE CONTACT REPLACED THE WHEEL BEARINGS, BUT THE FAILURE STILL OCCURRED. THE LUG NUTS WERE TIGHTENED TWICE BY THE DEALER, BUT THE LUG NUTS ON THE REAR WHEELS WERE STILL LOOSE. THE DEALER STATED THAT THEY DID NOT HAVE A REPAIR FOR THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 129,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 FORD EXPLORER- RAINBOW, TX
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR PASSENGER SIDE LUG NUTS SHEARED OFF THE WHEEL. THE CONTACT STATED THAT THE SAME FAILURE PREVIOUSLY OCCURRED TO THE FRONT DRIVER SIDE WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LUG NUT WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 159,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 FORD EXPLORER- TIBURON, CA
I NOTICED THAT THE PAINT WAS PEELING OFF IN SEVERAL PLACES ON THE VEHICLE. SIX MONTHS LATER MORE PAINT HAS DISAPPEARED. *TR
Source: NHTSA WEB SITE