2014 FORD EXPLORER Complaints

THE ELECTRONIC DOOR LOCKS ON THE VEHICLE WILL EITHER STAY UNLOCKED OR LOCKED AND IT MAKES IT VERY DIFFICULT TO GET IN AND OUT OF THE VEHICLE. FOR EXAMPLE I PULLED UP TO MY INFANT SONS DAYCARE TO DROP HIM OFF FOR THE DAY, THE REAR PASSENGER DOOR WOULD NOT UNLOCK, NO MATTER IF I USED THE KEY FOB OR THE BUTTONS ON THE INSIDE OF THE FRONT DOOR, THE LOCK WOULD NOT PULL UP FROM THE INSIDE EITHER I EVENTUALLY HAD TO PULL HIM OUT OF THE VEHICLE THRU THE FRONT PASSENGER DOOR.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE P1450 WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OFF THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT WITH MCREE FORD (2800 GULF FWY, DICKINSON, TX 77539). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STARTED TO MAKE A CLUNKING SOUND AND THE STEERING SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

STEERING GOES OUT WHILE DRIVING. THEREFORE, THE POWER STEERING SHOW POWER STEERING ASSIST FAULT AND TRACTION CONTROL COMES ON. SO WHILE DRIVING IT GOES OUT IT IS HARD TO DRI E AND CAN CAUSE A MAJOR ACCIDENT.

LOST POWER STEERING WHILE DRIVING DOWN THE HIGHWAY DOING OVER 55MPH. TOOK TO A FORD DEALERSHIP FOR REPAIR, THEY FIXED IT, THEY REPLACED THE POWER STEERING RACK... WORKED FOR 3 WEEKS AND NOW IT IS NOT WORKING AGAIN. AGAIN WHILE DRIVING THE CAR ON THE ROAD THE POWER STEERING WENT OUT.

IN JUNE OF 2015 FORD ISSUED A TSB 15-0113 ABOUT A DEFECT WITH THE SECOND ROW INFLATABLE SEAT BELT SYSTEM THAT WOULD EXHIBIT AN AIRBAG WARNING LIGHT. THIS CONDITION RENDERS ALL AIRBAGS INOPERABLE, NOT JUST THE SEAT THAT IS EFFECTED. ON 12/29/2018 I TOOK SAID VEHICLE IN FOR SERVICE BECAUSE OF THE AIRBAG INDICATOR LIGHT ON THE DASH. A $54 PART WAS INSTALLED AT A LABOR COST OF $650 TO FIX THE PROBLEM. IF YOU NOTE FIGURE 1 OF THE TSB THE WIRE HARNESS WRAPS AROUND A SEAT SUPPORT AND THE FIX SHOWN IN FIGURE 2 OF THE SAME TSB ELIMINATES THAT WRAP THAT WHICH CAUSES THE WIRE TO GET PINCHED AND SEVERED. TSB 16-0001 WAS ISSUED IN JANUARY 2016 SUPERSEDING THE PREVIOUS TSB. PASSENGER SAFETY IS EXTREMELY CRITICAL AND I'M WONDERING WHY YOUR ORGANIZATION DID NOT GET INVOLVED, AS PASSENGER SAFETY IS ONE OF YOUR MAJOR CONCERNS OR FORD WAS NOT REQUIRED TO ADDRESS THIS ISSUE UP FRONT, QUICKLY AND ELIMINATE A POTENTIAL SAFETY HAZARD? MY VEHICLE WAS AT THE FORD DEALER FOR SERVICE ON THE FOLLOWING DATES;APRIL 2015, DECEMBER 2016, AUGUST 2016, FEBRUARY 2017 AND NOT ONE TIME DID ANY SERVICE TECH LOOK UNDER THE REAR SEAT AND REROUTE THE NECESSARY WIRE HARNESS TO ELIMINATE A POTENTIA LIFE OR DEATH SITUATION. ONLY AFTER A COMPLETE FAILURE OF MY AIR BAG SYSTEM WAS ANYTHING DONE. THIS IS AN UNACCEPTABLE SAFETY VIOLATION BY FORD AND ALL VEHICLES WITH THIS CONFIGURATION SHOULD BE RECALLED AND FIXED AT FORDS EXPENSE. MY FAMILY WAS AT RISK DURING THE TIME THE AIR BAG INDICATOR LIGHT WAS ON AND IT COULD HAVE BEEN PREVENTED.

'TAKATA RECALL' SEATBELT LIGHT CAME ON WHEN DIAGNOSED, WE WERE TOLD ITHE ISSUE WAS THE REAR SEATBELT AIRBAG.

THE HEADLIGHTS ON THE 2014 FORD EXPLORER DO NOT ALUMINATE THE ROAD WHILE DRIVING AT NIGHT. EVEN WITH THE FOG LIGHTS NOT, YOU CAN BARELY SEE OVER THE HOOD OF THE VEHICLE. THIS HAS BEEN CONCERNING ME FOR AWHILE, SO I HAD THE VEHICLE CHECKED. EVERYTHING IS IN PERFECT CONDITION. ITS THE CAR / DESIGN. I HAVE ALSO SEE OTHER CUSTOMERS WITH THIS COMPLAINT ONLINE AS WELL. THIS VEHICLE IS NOT SAFE TO DRIVE IN THE DARK.

AIRBAG LIGHT CAME ON WHEN I TURNED THE VEHICLE ON AND WOULD NOT GO OFF. TOOK INTO FORD TO BE DIAGNOSED, WAS TOLD IT IS THE REAR SEAT INFLATOR CONTROL.

VEHICLE STATIONARY, ATTEMPT TO ENGAGE TRANSMISSION IN PARK RESULTS IN ERROR MESSAGE "TRANSMISSION NOT IN PARK".