2002 FORD EXPLORER Complaints

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT ONE OF THE HINGES ON THE LIFTGATE WINDOW WAS RUSTED OUT AND SEPARATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000. ......UPDATED 04/01/16 *BF *CN

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE SHIFTING LEVER USED TO SHIFT GEARS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 120,000.

COLUMN GEAR SHIFTER BROKE OFF WHEN PUTTING IN GEAR. COULD NOT REMOVE KEY OR PUT IN PARK

BOTH REAR COIL SPRINGS BROKE. REPLACED FRONT AND REAR WHEEL BEARINGS REPLACED BALL JOINTS REPLACED TRANSMISSION HAS NOW FAILED AND IS NOW UNDEPENDABLE. MAY FAIL WITH OUT WARNING NO ACCIDENTS, ANY OF THE ABOVE COULD HAVE RESULTED IN AN ACCIDENT FORD IS AWARE OF ALL OF THE MENTIONED PROBLEMS AND REFUSES TO RECTIFY THE PROBLEMS. THIS IS A WIDE SPREAD PROBLEM WITH ALL 2002 FORD EXPLORERS.

CAR STALLED ON BUSY STREET, THEN WAS RESTARTED AND LOST POWER. THEN FIRE IN ENGINE COMPARTMENT. CAUSE IS UNKNOWN. CAR WAS WELL MAINTAINED. TOTAL LOSS WAS NOT COVERED BY INSURANCE

AIR BAG WIRING HARNESS TO SHORT : EVERY TIME YOU MOVE THE SEAT THE AIR BAG LIGHT WOULD COME ON $683.00 REPAIR SERVICE TECHNICAL SERVICE BULLETIN FROM FORD NO COMPENSATION FOR REPAIRS MILES 22,000. FRONT WHEEL BEARING FAILURE LEFT AND RIGHT 60,000 MILES. REAR SPRING FAILURE 75000 MILES FRONT SPRING FAILURE 75000 MILES. FUEL TANK REGISTERS 1/4 TANK WHEN TANK IS EMPTY 45000 MILES TRANSMISSION CELLINOID FAILURE 28000 MILES AND 800000 MILES HEATER CONTROL MODULE 70000 MILES. INTAKE LEAK 80000 MILES. REAR WHEEL BEARING AND AXLE SEALS 100,000 MILES. OTHER THAN THAT GREAT CAR. IF FORD CARED ABOUT ITS CUSTOMER IT WOULD HAVE FIXED THE TRANSMISSION PROBLEMS THEY HAD SIX FLAWS FROM DAY ONE OF PRODUCTION FROM 1990 ---- WHY FORD IF YOU HAD A REAL TRANSMISSION IT WOULD MAKE UP FOR ALL THE OTHER FAILURE BUILT INTO THIS CAR. YOU MAKE GREAT REAL TRUCKS LIKE THE F150 OTHER THAN THAT YOUR ENTIRE FLEET IS JUNK.

I WAS PULLING OUT OF A PARKING SPACE AND I NO MORE THAN PULLED THE GEAR SHIFT LEVER BACK AND IT BROKE OFF. I COULD NOT SHIFT AT ALL. THE KEYS GOT STUCK IN THE IGNITION, TOO. I HAD TO LEAVE MY CAR THERE OVER NIGHT UNTIL THE FOLLOWING MORNING WHEN THE TOW COMPANY CAME. I ALSO COULD NOT LOCK MY DOORS, AND IT WAS LOADED WITH WORKING EQUIPMENT. ( I CANNOT EVEN IMAGINE IF IT BROKE AFTER I HAD PUT IT IN REVERSE OR DRIVE, AND BEEN STUCK IN THE MIDDLE OF THE ROAD, OR IF THIS HAD HAPPENED IN A REMOTE PLACE. ) AS YOU CAN SEE BY MY PICTURE IT WAS ACTUALLY THE METAL, POSSIBLY ALUMINUM BUT NOT 100% SURE .. METALS SHOULD NOT JUST BREAK.. THIS IS DEFINITELY A DEFECT . I ALSO NOTED ON JUST ONE WEBSITE OVER 151 COMPLAINTS FOR THIS EXACT SAME THING ON THE EXACT SAME YEAR AND MODEL VEHICLE.

THE O/D LIGHT HAS STARTED FLASHING AND MY CHECK ENGINE LIGHT CAME ON, IT IS NOT SHIFTING WHEN IT SHOULD BE, GOING UP TO 5000 RPMS, I HAVE TO TAKE MY FOOT OFF THE PEDAL TO TRY AND GET IT TO SHIFT INTO 3RD. SOMETIMES IT WORKS, OTHER TIMES NOT SO MUCH. AFTER DOING A THOROUGH SEARCH, I HAVE FOUND A RIDICULOUS AMOUNT OF COMPLAINTS IDENTICAL TO MINE, MOST WITH SIMILAR MILEAGE (MINE IS AT 162,000), WITH THE PROBLEM BEING EITHER THE SOLENOID PACK OR THE O/D SERVO. SOME ARE LUCKY AND HAVE THIS REPLACED FIRST, BUT OTHERS END UP HAVING TO REBUILD/REPLACE THE TRANNY. THAT IS AN EXPENSIVE FIX FOR WHAT SEEMS TO BE A VERY COMMON PROBLEM, TOO EXPENSIVE FOR MOST PEOPLE WHO DRIVE A VEHICLE THAT IS THIS OLD.I AM A SINGLE MOTHER OF TWO SMALL CHILDREN, I DO NOT HAVE THE MONEY TO FIX THIS OR BUY ANOTHER VEHICLE.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE PULLING INTO A PARKING SPACE AT A VERY LOW RATE OF SPEED, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND SURGED FORWARD BEFORE CRASHING INTO A BUILDING. THE DRIVER SUSTAINED INJURIES TO THE LEFT ARM, HIP, HEAD, AND NECK. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 47,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE PULLING INTO A PARKING SPACE AT A VERY LOW RATE OF SPEED, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION, SURGED FORWARD, AND CRASHED INTO A BUILDING. DURING THE CRASH, THE FRONT END OF THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE; HOWEVER, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUFFERED INJURIES TO THE LEFT ARM AND HIP, HEAD, AND NECK. MEDICAL ATTENTION WAS RECEIVED AND A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 47,000.