2014 FORD EXPLORER Complaints

WHEN ACCELERATING QUICKLY OR GOING UP HILL, WHICH CAUSES A HIGHER RPM, A HORRIBLE SMELL COMES IN THE CAR. IT SMELLS LIKE A CROSS BETWEEN ROTTEN EGGS AND BURNT HAIR. AFTER READING OTHER'S REPORTS, IT COULD BE THE EXHAUST BEING SUCKED INTO THE CAR. IT SEEMS TO BE WORSE WHEN THE REAR AIR IS ON. THIS HAS BEEN HAPPENING SINCE WE PURCHASED THE VEHICLE NEW. THE DEALERSHIP DOES NOT ACKNOWLEDGE THAT THERE IS A PROBLEM. THE DATE ENTERED BELOW IS THE MOST RECENT OCCURENCE. I ALWAYS ROLL THE WINDOWS DOWN TO AIR OUT THE EXHAUST/SMELL.

THE ELECTRONIC POWER STEERING RACK HAS FAILED ON OUR VEHICLE. THIS I HAVE SEEN IS A PROBLEM FORD HAS HAD IN THE PAST AND HAS STILL NOT REMEDIED THE PROBLEM. THE OUT OF POCKET COSTS ARE $2500.00 . THE STEERING IS UNSAFE AND IS ALLOVER THE ROAD. FURTHER TO THIS THE POWER SEAT MOTOR FAILED AND THEY WANT $2500 TO REPAIR IT . THIS I FEEL IS VERY UNFAIR AND GOUGING.

WITH RAPID ACCELERATION (GETTING ON A HIGHWAY) AN ODOR COMES INTO THE VEHICLE. IT USED TO HAVE A MORE GASOLINE LIKE SMELL, BUT WE TOOK THE VEHICLE TO THE SHOP AND THEY REPLACED A PART. (NOT SURE WHAT PART, BUT IT WAS NOT UNDER WARRANTY.) WE STILL HAVE THE SMELL BUT IT IS MORE CHEMICALLY NOW. THIS HAPPENS EVERY TIME WE STOMP ON THE GAS. MOSTLY IT OCCURS WHEN GETTING ON THE HIGHWAY, BUT DOES OCCUR WHEN WE PULL OUT INTO TRAFFIC ON REGULAR ROADS AND HAVE THE NEED FOR A QUICK ACCELERATION. IT TAKES SEVERAL MINUTES FOR THE ODOR TO DISSIPATE. SOMETIMES IT HAS BEEN SO STRONG MY KIDS HAVE STARTED COUGHING. THIS HAS HAPPENED THIS WE FIRST BOUGHT THE CAR. WE ORIGINALLY THOUGHT IT WAS COMING FROM OTHER VEHICLES AROUND US, BUT WHEN IT HAPPENED WITH NO VEHICLES AROUND, WE KNEW IT WAS OUR EXPLORER. I THOUGHT IT WAS JUST US UNTIL SOMEONE MENTIONED THEIR PROBLEM TO MY HUSBAND AND NOW I SEE MANY PEOPLE ARE HAVING THIS SAME ISSUE.

WE HAVE OWNED THIS EXPLORER FOR 2 MONTHS WITH 44,000 MILES ON IT WHEN THE STEERING STARTED GRINDING AND LOCKING UP . THIS IS DEFINITELY A SAFETY ISSUE AND OTHER PRIOR YEARS HAVE BEEN RECALLED FOR THE SAME ISSUE. DEALER WANTS $1500 TO FIX IT. THIS CAR WAS MUCH TOO EXPENSIVE TO HAVE THIS ISSUE WITH THESE LOW MILES. FORD NEEDS TO RECALL THIS AND FIX OUR VEHICLE FOR US . WE ASKED THE DEALER TO PAY FOR THIS BUT HAVE NOT RECEIVED ANY WORD THAT THEY WILL. MANY OTHERS ARE THIS WEBSITE HAVE THE SAME ISSUE SO IT IS OBVIOUSLY A LARGE PROBLEM WITH OTHER EXPLORERS. PLEASE HELP!!

THIS CAR WAS PURCHASED NEW BY ME IN 2014. IN (ROUGHLY) EARLY 2017, MY WIFE--THE PRIMARY DRIVER--COMPLAINED ABOUT EXHAUST ODOR INSIDE THE CAR, ESPECIALLY AT IDLE. IN MAY SHE TOOK IT TO THE DEALERSHIP WE PURCHASED IT FROM AND THEY EXPLAINED THE NATURE OF THE PROBLEM AND THAT FORD HAD NOT YET COMMITTED TO DOING ANYTHING ABOUT IT. THEY ALSO CONFIRMED THEY NOTICED THE SMELL AS WELL. WE ELECTED TO GET THE PRESCRIBED REPAIR DONE FEARING FOR THE SAFETY OF OUR FAMILY. THAT WORK, DONE IN JUNE, COST $594.31.

EXHAUST FUMES ENTERING THE CABIN. WHEN QUICKLY ACCELERATING THE SMELL OF EXHAUST FUMES FILLS THE CABIN. I'M NOT SURE IF THERE IS AN ISSUE WITH EXHAUST MANIFOLD OR HEADERS BUT I WOULD IMAGINE THE PROBLEM IS IN THE ENGINE COMPARTMENT SINCE THE SMELLS COMES THROUGH THE A/C VENTS. THIS HAS ME AND MY FAMILY WORRIED OF CARBON MONOXIDE POISONING.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE STEERING AND SERVICE ADVANCE TRACK WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED FORD HIXSON MAZDA LOCATED ON 2506 MACARTHUR DR, ALEXANDRIA, LA 71301 AND SPOKE WITH GREG WHO SCHEDULED AN APPOINTMENT FOR 8/3/17. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V245000(SUSPENSION). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE.

SMELL OF EXHAUST FUMES PRESENT IN THE CABIN. ALL PASSENGERS COMPLAIN OF HEADACHES, DIZZYNESS, NAUSEA, AND LETHARGY. THIS OCCURS AFTER DRIVING WITH THE WINDOWS UP. SECOND OWNER OF VEHICLE. PROBLEM HAS EXISTED SINCE AT LEAST JUNE 7TH.

STEERING FAULT ASSIST AND GEAR ASSEMBLY WENT OUT WHILE THE VEHICLE WAS STATIONARY. THERE WAS A RECALL FOR EARLIER MODELS, I THINK THEY SHOULD HAVE EXTENDED IT FOR LATER MODELS AS WELL. THE REPAIR COST WAS $1652.00 PLUS TOWING, HOTEL STAY AND RENTAL CAR FEES WHICH IS NOT INCLUDED. FORD SENT A DEFECTIVE PART TO THE DEALERSHIP WHERE I HAD MY VEHICLE REPAIRED AND WILL NOT PAY FOR THE EXTRA DAYS I WAS WITHOUT A CAR AND RENTAL FEES.

I WAS DRIVING MY CAR ON A HIGHWAY WHEN SUDDENTLY I GOT TWO WARNINGS DISPLAYED ON MY PANEL THAT SAID "STEERING FAULT / SERVICE NOW" "SERVICE ADVANCE TRAC." ABOUT 5 MINUTES LATER THE STEERING BEGAN TO FEEL A LITTLE HARDER TO MOVE, BUT I MADE IT HOME O.K. THE NEXT DAY, THOUGH, THE STEERING WHEEL WAS ALMOST IMPOSSIBLE TO MANUEVER.