2014 FORD EXPLORER Complaints

SOMETIMES MY CAR SMELLS LIKE ROTTEN EGGS. I NOTICE THE PROBLEM WHEN I'M ON THE HIGHWAY OR WHEN I'M GOING UP A MOUNTAIN WITH EITHER MY A/C OR HEATER IS ON. SOMETIMES I FEEL NAUSEATED AFTER DRIVING MY CAR.

THE FORD EXPLORER 2014 HAS A DEFECT IN WHICH THE "TERRAIN MANAGEMENT " SIGNAL/MESSAGE WOULD RANDOMLY APPEAR AND PRACTICALLY IMMOBILIZE THE CAR. ONCE THE SIGNAL WAS PRESENT, THE VEHICLE WOULD SLOW DOWN TO A 5-10 MPH MODE. IT WOULD EVENTUALLY RESET ITSELF AFTER 24 HOURS OR SO. THIS IS VERY DANGEROUS DUE TO THE FACT THAT IF THIS WERE TO TAKE PLACE IN THE MIDDLE OF A VERY BUSY INTERSECTION OR A HIGHWAY, AN ACCIDENT WOULD CERTAINLY ENSUE. I EXPERIENCED THIS MALFUNCTION TWICE; ONCE IN FEBRUARY OF 2017 AND THEN AGAIN ON JULY 3, 2017. IN BOTH INSTANCES, I WAS IN MOTION. THANKFULLY, I WAS NOT TOO FAR FROM MY RESIDENCE AND THAT I WAS ABLE TO QUICKLY TURN ON MY HAZARD LIGHTS SO THAT OTHERS IN TRAFFIC WOULD BE ABLE TO AVOID HITTING ME BECAUSE OF THE SUDDEN DECLINE IN SPEED.

ON 19 JUNE, 2017 I WAS DRIVING MY 2014 FORD EXPLORER ON I-95 SOUTH, I INITIALLY HEARD A SINGLE POP COME FROM THE FRONT OF MY VEHICLE, I THOUGHT I HAD HIT SOMETHING IN THE ROAD, BUT NOTHING WAS VISIBLE IN THE ROAD, SO I CONTINUED TO DRIVE. I CONTINUED TO DRIVE WITH NO PROBLEMS. ON 20 JUNE, I WAS DRIVING AGAIN ON I-95 NORTH BOUND AND MY STEERING SYSTEM BEGAN TO MALFUNCTION WITH A LITTLE TIGHTNESS IN THE STEERING, THE VEHICLE STILL EASILY TURNED LEFT AND RIGHT. I CONTINUED TO DRIVE THE VEHICLE WITH NO PROBLEMS, SUDDENLY A WARNING FLASHED AND SHOWED A STABILITY WARNING AND ALL OF A SUDDEN THE STEERING LOCKED UP AND I COULD NOT CONTROL MY VEHICLE AT ALL. I WAS NEARLY KILLED ALONG WITH SIX MEMBERS OF MY FAMILY WHEN MY VEHICLE STEERING MALFUNCTIONED (FROZE/LOCKED) AND TWO TRACTOR TRAILERS SWERVED TO KEEP FROM HITTING MY VEHICLE. I COULD NO LONGER CONTROL MY VEHICLE STEERING. MY VEHICLE HAS 68,000 MILES AND HAS BEEN REGULARLY MAINTAINED WITH NO KNOWN ISSUES.

SINCE I PURCHASED THIS VEHICLE NEW IN JULY 2014, I HAVE EXPERIENCED A SULPHUR LIKE SMELL IN THE CABIN AREA OF THE VEHICLE WHEN I ACCELERATE. THE ODOR IS STRONG ENOUGH TO MAKE YOU FEEL NAUSEOUS AND LIGHT HEADED. I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP WHERE IT WAS PURCHASED ON TWO SEPARATE OCCASIONS. ON ONE VISIT THEY CLAIMED THEY HAD INSTALLED ADDITIONAL VENTS TO ELIMINATE THE FUMES. THE SECOND TIME, THE EXHAUST WAS REPORTEDLY REPLACED. NEITHER REPAIR CREATED ANY IMPROVEMENT IN REGARD TO THE SMELL. ADDITIONALLY, I HAVE EXPERIENCED ISSUES WITH THE FRONT SUSPENSION/STEERING AREA. THE VEHICLE HAS BEEN TAKEN BACK TO THE DEALERSHIP ON TWO SEPARATE OCCASIONS TO ADDRESS THE ISSUE(S). THE VEHICLE HAS A LOUD POPPING SOUND THAT EMANATES FROM THE RIGHT FRONT AXLE AREA WHEN MAKING A LOW SPEED TURN. THE FIRST REPAIR WAS REPORTEDLY A LOOSE "BOOT COVER". THE SECOND REPAIR CONSISTED OF THE INSTALLATION OF A "SHIM" TO ADDRESS THE PROBLEM. NEITHER FIX TOOK CARE OF THE ISSUE LONG TERM.

2014 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO EXHAUST FUMES INSIDE OF VEHICLE WHILE DRIVING. *LD THE CONSUMER STATED THE VEHICLE SEEMED TO PULL EXHAUST FUMES INSIDE THE VEHICLE. SEVERAL ATTEMPTS HAVE BEEN MADE TO REPAIR THE VEHICLE AT THE OWNER'S EXPENSE. THE TAIL END OF THE EXHAUST APPARATUS WAS REPLACED IN ORDER TO FORCE GAS DOWN AND AWAY FROM THE VEHICLE. THIS SEEMED TO SUCCESSFULLY REPAIR THE VEHICLE. THE CONSUMER WOULD LIKE TO BE ADVISED ON THE PROGRESS OF THE INVESTIGATION AND IF THE VEHICLE IS SAFE. UPDATED 06/19/2017*JS

WHILE THE VEHICLE WAS IN MOTION, IN A TURN, THE STEERING ASSIST HAD A FAULT. A MESSAGE SHOWED ON THE SCREEN STATING THAT THERE WAS A STEERING ASSIST FAULT. AFTER RESTARTING THE VEHICLE SEVERAL TIMES, THE ISSUE DID NOT GO AWAY. STEERING THE VEHICLE FELT LIKE THE STEERING WHEEL WAS FIGHTING AGAINST ME (RATHER THAN SIMPLY A POWER STEERING LOSS). I WAS TOLD BY A DEALERSHIP MECHANIC THAT THE PROBLEM WAS UNKNOWN BUT SOMEWHERE IN THE STEERING COLUMN SO REPLACING THE ENTIRE STEERING COLUMN WOULD FIX IT.

EXHAUST FUMES ENTER THE CABINS FROM VENTS WHILE THE EXPLORER IS OPERATING AT FULL THROTTLE, SUCH AS WHEN GOING UPHILL OR MERGING ONTO FREEWAYS.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, A STRONG EXHAUST ODOR SPREAD THROUGHOUT THE VEHICLE. NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO KEN STOEPEL FORD-LINCOLN DEALER AT 400 SIDNEY BAKER ST S, KERRVILLE, TX, PHONE NUMBER: (877) 469-4031, WHERE THE DIAGNOSIS COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

BOUGHT MY 2014 EXPLORER BRAND NEW FROM KOONS FORD AND RIGHT OFF THE BAT, THE DRIVER SEATS STARTED SQUEAKING AT ABOUT 5K MILES. THEY REPLACED THE LOWER LUMBAR BAR, WHICH FIXED IT FOR ANOTHER 2K MILES AND THE SEAT STARTED SQUEAKING AGAIN. I GAVE UP ON THIS ISSUE AFTER A FEW MORE ATTEMPTS TO GET IT FIXED. THEN ABOUT 6 MONTHS LATER, THE LCD ON MY DASH WOULD STAY ON EVERY NOW AND THEN WHEN I SHUT OFF AND LOCK THE CAR. TOOK IT BACK TO KOONS AND THEY CLAIM THEY CAN'T REGENERATE THE ISSUE AND CAN'T FIX IT. AFTER 2 YEARS, STARTED HEARING WHINNING/SQUEALING NOISES FROM THE REAR WHEELS, KOONS ALSO COULD NOT DIAGNOSE/FIX. I GAVE UP ON KOONS AND TOOK IT TO TED BRITT, WHO ALSO COULD NOT DIAGNOSE/FIX. HAD MY 45K SERVICE AND TOLD THEM ABOUT BAD ODOR SMELL IN THE CAR AT TED BRITT AND THEY SAID EVERYTHING IS IN GREAT CONDITION, 5K MILES LATER, REAR WHEELS HAS GRINDING NOISES WHEN DRIVING AT LOW OR HIGH SPEEDS AND THE BAD ODOR IS STILL AROUND, MY 8 YEAR OLD SON COMPLAINS ABOUT THE CAR GIVING HIM HEADACHES. I TOOK IT BACK TO FORD AND THEY SAID THERE IS ONLY A TSB SO, THE OWNERS DO NOT GET NOTIFIED, WHICH I THINK, WE AS OWNERS SHOULD BE NOTIFIED BY THE MANUFACTURE OF ANY HARMFUL SUBSTANCE LINGERING INSIDE THE CAR CABIN AND SHOULD BE RECALLED AND FIXED AT NOT COST TO THE OWNERS. THIS IS VERY UNPROFESSIONAL OF THE MANUFACTURE.

EXHAUST/GAS SMELL LEAKING INTO PASSAGER CABIN WHEN AIR FLOW TURNED ON. ALSO ABLE TO BE SMELT OUTSIDE OF CAR