2014 FORD EXPLORER Complaints

I PURCHASED MY EXPLORER IN MAY OF 2014. THE FIRST TIME I ACCELERATED AND REACHED 3000-3500 RPMS (A USUAL PASSING SITUATION) I EXPERIENCED A STRONG EXHAUST ORDER INSIDE THE VEHICLE. ALTHOUGH NOT THE USUAL "BURNING OFF" SMELL OF A NEW ENGINE, I INITIALLY DISMISSED THE ODOR AS SOMETHING ASSOCIATED WITH A NEW VEHICLE. AFTER SEVERAL WEEKS AND MANY INSTANCES OF EXHAUST ODOR I KNEW SOMETHING WAS WRONG. I COULD NOT EVEN ACCELERATE UP A HILL JUST TO KEEP PACE WITH TRAFFIC FLOW WITHOUT NEEDING TO OPEN WINDOWS TO ELIMINATE THE TOXIC SMELL. I FIRST COMPLAINED TO MY LOCAL FORD DEALERSHIP DURING A ROUTINE SERVICE OIL CHANGE. SOME REPAIRS WERE MADE IN MAY OF 2016.. THIS REPAIR DID NOTHING TO SOLVE PROBLEM. SO IN SEPTEMBER 2016 THE DEALERSHIP RE-SEALED THE REAR OF VEHICLE. IT WAS FINE FOR TWO WEEKS. FOR A FEW WEEKS AFTER THAT THERE WAS A SLIGHT EXHAUST SMELL BUT AS TIME HAS PASSED THERE ARE TIMES WHEN SMELL IS STRONGER. MY HUSBAND AND I HAVE HAD EXPLORERS SINCE 1992 AND LOVED THEM AND NEVER HAD ANY PROBLEMS. I HATE THIS 2014 EXPLORER!! PLEASE NOTE THAT I HAVE DOCUMENTATION (RECEIPT/STATEMENT FROM FORD DEALERSHIP). ALSO NOTE THAT THIS IS AN ONGOING PROBLEM; THEREFORE, I CAN'T NOTE A SPECIFIC DATE. BECAUSE THE DATE FIELD IS REQUIRED INFORMATION I SELECTED JUNE 2014.

EXHAUST SMELL IN CABIN WHILE HVAC ON AND WINDOWS UP. THIS IS MOST NOTICEABLE WHILE ACCELERATING AND AFTER COMING TO A STOP.

QUICK ACCELERATION WAS REQUIRED BECAUSE OF ANOTHER VEHICLE CROSSING INTO MY LANE. I STEPPED ON THE ACCELERATOR AND ALL OF A SUDDEN MY VEHICLE BEGAN ACCELERATING BY ITSELF EVEN THOUGH MY FOOT WAS NOT TOUCHING THE ACCELERATOR PEDAL. I STEPPED ON THE BRAKES AND IT BEGAN TO SLOW DOWN.....HOWEVER, WHEN I LET OFF THE BRAKE THE ACCELERATION CONTINUED AND THE ENGINE RPM JUMPED VERY HIGH. I STEPPED ON THE BRAKES AGAIN AND THE VEHICLE BEGAN TO SLOW. I THEN LET OFF THE BRAKES AGAIN AND THEN ONCE AGAIN THE VEHICLE BEGAN ACCELERATING FAST AND THE RPM SKYROCKETED. I WAS ABLE TO STOP MY VEHICLE AND PUT IT INTO PARK. WHILE THE ENGINE WAS STILL RUNNING I RELEASED THE BRAKE PEDAL. THE ENGINE RPM JUMPED EXTREMELY HIGH AGAIN. I TAPPED THE ACCELERATOR PEDAL WITH MY FOOT A COUPLE TIMES AND IT RELEASED OFF OF THE FLOOR. I TURNED THE IGNITION OFF. I WAITED A COUPLE SECONDS AND THEN TURNED THE ENGINE BACK ON. THE PROBLEM DISAPPEARED. AFTER I GOT HOME, MY HUSBAND WAS CURIOUS IF THE FLOOR MAT MAY HAVE GOTTEN IN THE WAY. HE TRIED TO RECREATE THE PROBLEM OF THE ACCELERATOR STICKING TO THE FLOOR BY WEDGING THE FLOOR MAT AGAINST IT. HE WAS UNABLE TO HOLD THE ACCELERATOR TO THE FLOOR BY WEDGING THE FLOOR MAT AGAINST IT.

TAKATA RECALL CUANDO LO MANEJO SE MUEVE MUCHO ES DIFCIL DE CONTROLAR A 60 MILLAS PARESE UN BOTE 🚣 SE MUEVE DE LADO A LADO COMO SI PATINARA MAS EN EL FREEWAY ES MUY RIESGOSO

EXHAUST FUME SMELLS IN PASSENGER COMPARTMENT , WHILE ON, PARKED AND IN MOTION UNDER 45 MPH

AFTER A KNOCK WAS DISCOVERED WHILE TURNING I TOOK THE VEHICLE IN TO FORD ASSUMING I WAS UNDER WARRANTY. THEY IDENTIFIED A CODE (NOT AVAILABLE) AND DIAGNOSED THE PROBLEM TO BE WITH THE "STEERING GEAR BOX ASSEMBLY", SPECIFICALLY THE RACK AND PINION. AFTER RESEARCHING THE PROBLEM ON THE INTERNET I FOUND MULTIPLE OCCURRENCES OF SIMILAR MISHAPS, SOME RESULTING IN LOCK UP OF THE STEERING COMPONENT. FORD INFORMED ME THAT WE EXCEEDED THE MILEAGE PORTION OF THE WARRANTY BUT NOT THE YEARS (VEHICLE IS 2 1/2 YEARS OLD). THEY ALSO INFORMED ME THAT BECAUSE I WAS OUT OF WARRANTY DUE TO MILEAGE, THEY WOULDN'T COVER THE REPAIRS AND QUOTED $2200 IN REPAIRS. $1500 FOR PARTS AND THE REST FOR LABOR. I BELIEVE THIS TO BE A SAFETY ISSUE DUE TO THE POTENTIAL TO LOCK UP THE STEERING RESULTING IN COLLISION. I HAVE RESEARCHED THE REPAIR AND CAN OBTAIN THE SAME PART NUMBER FOR APPROX. $650 AND LABOR AROUND $700. THERE ARE DOCUMENTED RECALLS ON FORD EXPLORERS UP TO 2013, BUT FOR SOME REASON 2014 IS NOT INCLUDED.

STRONG GASEOUS ODOR IN AND AROUND THE VEHICLE FROM TIME TO TIME, SIMILAR TO MANY OTHER REPORTS FOUND IN ONLINE ARTICLES. SMELLS LIKE SOMETHING IN THE EMISSIONS IS GETTING INTO THE VEHICLE, AND CAN BE SMELLED WHEN FOLLOWING THE VEHICLE, TOO. ODOR IS NOTICEABLE RANDOMLY, SOMETIMES WHEN IN MOTION, SOMETIMES ONCE THE VEHICLE IS STARTED, AND SOMETIMES WHEN IT IS STATIONARY. THIS HAS BEEN OCCURRING IN THIS 2014 EXPLORER LIMITED SINCE WE BOUGHT IT PRE-OWNED IN 2015. THIS PROBLEM WAS REPORTED TO THE DEALER AND NO KNOWN ACTION WAS TAKEN. IF I RECALL CORRECTLY, THEY SAID SOMETHING TO THE EFFECT OF, "WE HEAR ABOUT THIS, BUT IT'S JUST THE CATALYTIC CONVERTER GETTING BROKEN IN." WE FOUND THAT ODD CONSIDERING THE VEHICLE WAS 1 YR OLD WHEN WE PURCHASED IT AS A PRE-OWNED VEHICLE. WE WILL BE TAKING IT BACK TO THE DEALER FOR FURTHER INSPECTION AS SOON AS POSSIBLE CONSIDERING NEW REPORTS OF PROBLEMS IN THE NEWS. A SERVICE REPORT IS ON FILE FROM MAY OR JUNE 2015. ANOTHER WILL LIKELY BE WITH THE DEALER VERY SOON, AS OF 2/23/17.

FREQUENTLY GET EXHAUST FUMES IN THE CABIN OF THE VEHICLE, FOUL SMELLING. GENERALLY OCCURS AFTER DRIVING AND THEN COMING TO A STOP AT A LIGHT, THERE IS A NOTICEABLE FOUL EXHAUST SMELL IN THE CABIN. I'VE SEEN THIS COMPLAINT ON THE NEWS AND WAS HOPING THEY WOULD COME UP WITH A FIX AND A RECALL.

WE BOUGHT OUR 2014 FORD EXPLORER LIMITED IN JULY OF 2015 AND STRAIGHT AWAY THERE WAS A VERY BAD SMELL IN THE VEHICLE WHEN ACCELERATING OVER 3,000 RMP ESPECIALLY WHEN THE AC IS ON. I DON'T KNOW WHAT IT IS FROM BUT THE SMELL IS BAD AND MAKES ME SLEEPY. WE HAVE ASKED FORD ABOUT THIS AND THEY SAY AT THIS POINT THEY ARE NOT SURE WHAT COULD BE CAUSING THIS. SO NOW I HAVE A 30,000 CAR THAT I CAN'T TURN THE AIR ON IN BECAUSE IF I DO ALL I CAN SMELL IS THAT SMELL. IT IS NAUSEATING.

FOR ABOUT SIX TO EIGHT MONTHS, I HAVE BEEN SMELLING A FOUL (ROTTEN EGGS/SULPHUR) ODOR IN MY CAR. I NOTICE IT ON MY COMMUTE ABOUT THE SAME PART OF MY TRIP EACH DAY, WHICH IS THE POINT AT WHICH I AM ABLE TO ACCELERATE GETTING ON TO A TOLL ROAD AND OTHER PARTS OF MY DRIVE. IT NEVER OCCURRED TO ME THIS MIGHT BE RELATED TO MY CAR; THEREFORE I HAVE SEEN SEVERAL DOCTORS AND HAD A SINUS CT SCAN TO TRY TO DETERMINE WHY I AM SMELLING THIS ODOR. A FAMILY MEMBER TOLD ME JUST THIS PAST WEEKEND ABOUT A STORY SHE HEARD ON CBS THAT NOW STARTS TO MAKE THE FOUL SMELLS MAKE MORE SENSE TO ME. I HAVE ALSO HAD INCREASED HEADACHES THIS PAST YEAR, AND HAVE ALSO BEEN SEEING A SPECIALIST. I NOW WONDER IF MY INCREASED HEADACHES MAY ALSO BE TIED TO THE POSSIBLE EXHAUST ISSUE WITH MY CAR. PLEASE ADVISE HOW I SHOULD PROCEED. I HAVE ALSO ORDERED A PORTABLE CARBON MONOXIDE SENSOR TO KEEP IN MY CAR TO ENSURE MY SAFETY UNTIL FORD IS ABLE TO RESOLVE THIS MATTER.