2014 FORD EXPLORER Complaints

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN ABNORMAL EXHAUST ODOR IN THE CABIN OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS CONCERNED THAT THE VEHICLE WAS UNSAFE TO DRIVE THE CONTACT REFERENCED NHTSA ACTION NUMBER: PE16008 (ENGINE AND ENGINE COOLING, STRUCTURE). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 05/02/17*LJ *CN

DRIVER'S SIDE WINDOW TRIM MOLDING HAS COME LOOSE TWICE. THIS IS A COMMON PROBLEM WITH NEWER MODEL FORD EXPLORERS. COST $200 TO REPAIR AND NOT COVERED UNDER EXTENDED WARRANTY. MINE CAME LOOSE WHILE DRIVING FORTUNATELY, OTHER'S HAVE FLOWN RIGHT OFF THE TRUCKS CAUSING A SAFETY ISSUE FOR OTHER VEHICLES BEHIND THE TRUCK. *TR

THE HEADLIGHTS ON THIS VEHICLE ARE TERRIBLE. THEY BARELY ILLUMINATE THE ROAD IN FRONT OF ME. I FIND IT UNSAFE TO DRIVE AT NIGHT. ON CITY STREETS AT NIGHT THE PROBLEM ISN'T AS APPARENT, BUT WHEN I'M TRAVELING ON THE INTERSTATE OR ANY OTHER ROAD WITHOUT STREET LIGHTING, IF I'M APPROACHED BY AN ONCOMING VEHICLE IT'S AS IF I DON'T EVEN HAVE MY HEADLIGHTS ON. SIDE LIGHTING IS ALSO AN ISSUE WHEN TURNING AT NIGHT AS ITS NEARLY BLIND. IT'S A VEHICLE I REALLY ENJOY, BUT I'M CONSIDERING SELLING BECAUSE I FIND IT COMPLETELY UNSAFE FOR NIGHT DRIVING. *TR

THE AFFECTED VEHICLES HAVE A PARKING BRAKE THAT MAY NOT FULLY ENGAGE WHEN APPLIED. AS SUCH, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 135, "LIGHT VEHICLE BRAKE SYSTEMS." CONSEQUENCE: IF THE PARKING BRAKE DOES NOT FULLY ENGAGE AND THE TRANSMISSION IS LEFT IN A GEAR OTHER THAN 'PARK' WHILE ON A SLOPE, THE VEHICLE MAY ROLL AWAY, INCREASING THE RISK OF A CRASH.

WHEN THE EXPLORER IS STOPPED OR IN PARK WITH THE ENGINE ON AND THE HEAT ON YOU CAN SMELL A SULFUR/ROTTEN EGG SMELL INSIDE THE CABIN. LOOKS TO BE A EXHAUST LEAK. I KNOW THIS ISSUE IS ALREADY BEING INVESTIGATED AND HAVE READ UP ABOUT THE TECHNICAL BULLETINS RELATED TO THIS ISSUE AND MOST REVIEWS COME BACK TO SAY THE BULLETINS DID NOT FIX THE ISSUE. THIS IS A SERIOUS PROBLEM CONCERNING THE SAFETY AND HEALTH OF MY FAMILY OF NOT KNOWING WHAT KIND OF GAS WE ARE BREATHING IN. COULD BE CARBON MONOXIDE OR SOMETHING ELSE. A RECALL NEEDS TO HAPPEN FOR THESE VEHICLES.

THE MOONROOF OVER THE BACK SEAT POPPED OUT AND SPIDERWEBBED WHEN THE FRONT PASSENGER DOOR CLOSED. SOME GLASS FELL INTO THE BACKSEAT. VEHICLE WAS PARKED AND OFF.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND STALLED INTERMITTENTLY. THE VEHICLE STARTED ONLY AFTER THE BATTERY WAS CHARGED. THE CONTACT ALSO STATED THAT THE HEATING SYSTEM BECAME INOPERABLE AND THE CHECK ENGINE, SERVICE TRACTION, AND BATTERY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS UNABLE TO BE STARTED OR DIAGNOSED. THE DEALER DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED. THE THROTTLE BODY WAS REPLACED AND REPROGRAMMED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,412. *TR

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHEN THE ENGINE WAS RUNNING, AN EXHAUST ODOR WAS PRESENT INSIDE THE VEHICLE. THE CONTACT SUGGESTED THAT THE VEHICLE MAY BE INCLUDED IN NHTSA ACTION NUMBER PE16008. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN EXHAUST LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

MY HUSBAND AND I WERE DRIVING ONTO THE HIGHWAY, GOING LESS THAN 50 MPH, WHEN WE HEARD A VERY LOUD EXPLOSION THAT RATTLED OUR HEADS AND MADE OUR EARS RING. THERE WASN'T ANYTHING THAT HIT US OR THAT HAD FELL ON SUNROOF AT ALL SO WE WERE BOTH IN SHOCK AS TO WHAT HAD HAPPENED. WE BOTH LOOKED UP TO SEE THAT OUR FRONT SUN ROOF HAD EXPLODED AND IN A QUICK PANIC WE TRIED TO SHUT THE SUNROOF TO KEEP THE GLASS FROM FALLING ON US BUT WERE NOT ABLE TO CLOSE IT IN ENOUGH TIME AND GLASS FELL ALL OVER US AND FLEW INTO THE BACK HITTING OUR KIDS. WE TOOK THE NEXT EXIT TO NEAREST GAS STATION TO STOP AND MAKE SURE NO ONE WAS BLEEDING OR CUT. THE EXPLOSION WAS SO LOUD WE WERE ALL SHAKEN UP. LUCKILY THERE WAS A NEARBY CAR WASH TO VACUUM THE DEBRIS OFF OF EVERYONE AND CALM DOWN THE SCARE THAT PUT US IN PANIC. WE DIDN'T WANT GLASS FLYING OFF AND HITTING OTHER VEHICLES AROUND US. WE TOOK PHOTOS AND INVESTIGATED THE VEHICLE FOR POSSIBLE EVIDENCE AS TO WHY OUR SUNROOF EXPLODED. TO OUR FINDINGS THERE WAS NO OTHER POSSIBLE ANSWERS OTHER THAN OUR SUNROOF CLEARLY JUST EXPLODED OUT OF NOWHERE. AND WE STILL HAD 2 HOURS TO DRIVE ON HIGHWAY TO GET HOME AT NIGHT. I'M WORRIED FOR THE SAFETY OF MY KIDS BECAUSE WE HAVE A BIGGER SUN ROOF BEHIND THIS SMALL ONE THAT IS RIGHT ABOVE THEIR SEATS AND I'M SURE IT COULD EXPLODE NEXT. I HAD TO PLACE MY SONS BLANKET ABOVE THEIR HEADS TO KEEP THE GLASS THAT WAS STILL ATTACHED FROM CRUMBLING AND FALLING ON THEM OR IN THEIR EYES DURING THE REST OF THE WAY HOME. THE GLASS WAS CRUMBLING LIKE COOKIE CRUMBS AND IT WAS NOT SAFE FOR THEM IN THE BACK AT ALL. THIS IS A HUGE SAFETY ISSUE FOR ALL PEOPLE IN THE VEHICLE, INCLUDING SURROUNDING VEHICLES AND ROAD SAFETY THAT SHOULD NOT BE IGNORED OR TAKEN LIGHTLY. *TR

CAR HAS EXHAUST FUMES COMING INTO THE VEHICLE FORD HAS AN INTERNAL BULLETIN ON THIS ISSUE BUT IS STILL CHARGING CUSTOMERS TO FIX THE ISSUE IF OVER THE 36,000. THE EXHAUST PIPES NEED TO BE REDONE, ADDITIONAL INSULATION ALONG WITH A MUFFLER THAT POINTS DOWN VS POINTING UP INTO THE VEHICLE. FORD IS NOT RUSHING TO FIX THIS CARBON MONOXIDE ISSUE!