2014 FORD EXPLORER Complaints

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V245000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WE WERE PARKED AT A STORE AND ALL OF A SUDDEN, WATER STARTS DRIPPING INTO THE EXPLORER FROM THE SUN ROOF, WHERE THE BUTTONS ARE TO TURN ON THE FRONT INTERIOR LIGHTS. WE OPENED THE SUN ROOF AND LOOKED, AND THERE WAS A PUDDLE OF WATER JUST SITTING THERE. SO NOW YOU HAVE TO DRIVE WITH A TOWEL NEXT TO THE GEAR SHIFT.

WE WERE DRIVING DOWN I-95 NORTH IN SOUTH CAROLINA AND ALL OF A SUDDEN WE HARD A LOUD POP. IT SOUNDED LIKE WE BLEW A TIRE. WHEN WE GOT OUT TO LOOK, THE FRONT PASSENGER DOOR WINDOW HAD A CRACK IN IT. THE CRACK CONTINUES TO GROW, TRAVELING DOWN FROM THE CENTER OF THE TOP OF THE WINDOW TOWARDS THE CAR FRAME BY THE SIDE VIEW MIRROR. YOU CAN BARELY FEEL IT ON THE OUTSIDE OF THE WINDOW AND ON THE INSIDE YOU CAN'T FEEL IT AT ALL. *TR

THE VEHICLE HAS A STRONG EXHAUST SMELL (SULFUR, ROTTEN EGG, IMPROPERLY BURNED FUEL, ETC) COMING INTO THE CABIN OF THE VEHICLE WHEN GOING UPHILL, FAST ACCELERATION OR PASSING A VEHICLE. I HAVE CARRIED THE VEHICLE TO THE FORD DEALER AND REPORTED THIS COMPLAINT SEVERAL TIMES. ON MY LAST COMPLAINT TO THE DEALER, THE SERVICE DEPARTMENT STATED THERE WAS A FACTORY TSB ISSUED FOR THIS PROBLEM. THE DEALER ORDERED THE PARTS FOR THE TSB AN WE CARRIED THE VEHICLE BACK TO THE DEALER AND LEFT IT FOR TWO DAYS FOR THEM TO COMPLETE THE REPAIR. THE ODOR PROBLEMS STILL EXISTS. I HAVE A 4 YEAR OLD GRANDDAUGHTER WITH ASTHMA AND OTHER BREATHING PROBLEMS. I HAVE CARRIED HER TO SCHOOL AND PICKED HER UP EVERYDAY IN THIS VEHICLE FOR THREE YEARS NOW. I WONDER IF HER HEALTH COULD BE AFFECTED BY THIS DEFECT?

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO RUN AFTER THE IGNITION WAS TURNED OFF. THE FAILURE RECURRED AND DRAINED THE BATTERY. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE "NOT IN PARK" WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS SHIFTED INTO REVERSE, THE WARNING INDICATOR DISAPPEARED. THE DEALER STATED THAT THE SHIFTER NEEDED REPLACEMENT. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED THREE OTHER TIMES. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

STILL WAITING FOR PARTS FOR THIS RECALL WHICH WAS ISSUED IN APRIL. THIS IS REALLY RIDICULOUS CONSIDERING THE VEHICLE IS NOT SAFE TO DRIVE.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V245000 (SUSPENSION). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I BOUGHT MY 2014 FORD EXPLORER IN NOVEMBER OF 2015. I NOTICED A ROTTEN EGG/ EXHAUST SMELL AS THE WEATHER BECAME WARMER. ANYTIME I WOULD ACCELERATE UP A HILL OR ACCELERATE ON A FLAT STRETCH OF ROAD DURING THE SUMMER MONTHS WAS WHEN THE SMELL IS THE WORST. I HAVE TO ROLL DOWN ALL OF THE WINDOWS. I NO LONGER ALLOW MY CHILDREN TO RIDE IN THE THIRD ROW BECAUSE THEY WOULD COMPLAIN ON THE LONGER CAR RIDES OF HAVING A HEADACHE. I HAVE TAKEN THIS TO THE DEALERSHIP ON 3 OCCASIONS NOW. THEY HAVE TOLD ME THEY HAVE TRIED TO REPRODUCE MY COMPLAINT, AND HAVE FAILED TO DO SO. I AM CURRENTLY GOING TO THAT THE SERVICE MANAGER ON A RIDE TOMORROW TO REPRODUCE THIS SMELL. THE SMELL HAS BEEN SO BAD AT TIMES THAT I PERSONALLY HAVE FELT LIKE I WAS GOING TO BE SICK. THERE IS SOMETHING SERIOUSLY WRONG WITH THE EXPLORERS HAVING THIS SMELL. SOMETHING NEEDS TO BE DONE. I AM AT THE POINT THAT I DO NOT PUT MY KIDS IN MY CAR ANYMORE THEN I HAVE TO. I HAVE HAD TO APOLOGIZE ON SEVERAL OCCASIONS TO MY FRIENDS ABOUT THE SMELL. FORD NEEDS TO FIGURE THIS OUT!! *TR

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V248000 (SUSPENSION). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.