2014 FORD EXPLORER Complaints

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V245000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V245000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I'VE HAD ISSUES WITH MY FORD EXPLORER NOT TURNING WELL, MAKING NOISES WITH THE TURN, AND HAVE TAKEN IT INTO THE SHOP WHO HAVE SAID IT'S A COMMON ISSUE. THIS IS A DANGER. MY OTHER COMPLAINT IS THAT THERE HAS BEEN A RECALL (NHTSA RECALL 16V-245) AND HAVE TAKEN MY CAR IN TO HAVE THE REPAIR AND THEY HAVE SAID THEY DIDN'T WANT TO USE THE PARTS/TIME TO DO THE FIX! I HAVE CALLED ON 3 SEPARATE OCCASIONS FOR THE REPAIR AND THEY STATE THEY ARE NOT WILLING TO DO THE REPAIR. I FEEL LIKE I HAVE A POTENTIAL DANGER WITH MY CAR AND FORD SENDS A LETTER TO COVER THEMSELVES WITH THE GOVERNMENT, AND I'M LEFT IN THE LURCH. THE GOVERNMENT HAS SHOWN TO BE INEFFECTIVE AND I'M HOPING THAT MY MESSAGE WILL BE HEARD BY SOMEONE.

AFTER I PUT THE TRANSMISSION IN PARK AND TURN OFF THE VEHICLE, THE ALERT "TRANSMISSION NOT IN PARK" COMES ON. MY GEAR SHIFT IS IN THE PARK POSITION. I PUSH IN THE BUTTON MULTIPLE TIMES (WITHOUT MOVING THE SHIFTER) WHERE THE "P" ON THE DASH FLASHES TO SHOW I'M IN PARK. AFTER DOING THIS, THE "TRANSMISSION NOT IN PARK" ALERT USUALLY GOES AWAY. THIS GOES IN SPURTS WHEN IT HAPPENS - IT WILL BE EVERY TIME I TURN OFF THE CAR FOR A COUPLE DAYS, THEN IT WON'T HAPPEN FOR A WEEK OR SO. THIS STARTED ABOUT SIX MONTHS AGO.

EXHAUST FUMES ARE ENTERING THE CABIN OF MY 2014 FORD EXPLORER THRU THE DASH VENTS EVERY TIME I STOP MAKING ME SICK TO MY STOMACH. THESE EXHAUST FUMES SMELL LIKE SULFUR OR ROTTEN EGGS BUT I FEAR THAT ARE POISONOUS GASES LIKE CARBON MONOXIDE AS WELL. MY DEALER PERFORMED A "FIX" LAST WEEK INVOLVING A TSB 14-0130 BUT IT HAS NOT HELPED. I FEAR THAT I AM STARTING TO GET THE RUN AROUND. I AM AFFRAID TO DRIVE MY CAR. PLEASE HELP ME!

10/04/2016 MY TOUCH SCREEN FROZE. I HAVE NO CONTROL OF THE HEATING AND COOLING IN THE BACK 2 ROWS OF SEATS. NAVIGATION, RADIO, SIRIUS, AND MORE DO NOT WORK. THE VEHICLE WAS BEING DRIVEN ON A CITY STREET WHEN EVERYTHING FROZE. CAR IS STILL UNDER WARRANTY. A REPLACEMENT SCREEN WAS ORDERED BUT HAS BEEN ON BACK ORDER FOR ALMOST 4 WEEKS CONTACTED FORD CUSTOMER SERVICE TWICE BUT THEY WILL NOT HELP. MY DELORSHIP CARLSBAD FORD SAID THEY CAN NOT GET ANY INFORMATION ON THE DELAY

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V245000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I STARTED MY VEHICLE AT WHICH TIME I NOTICED THE STEERING WHEEL ALMOST IMPOSSIBLE TO MOVE LEFT OR RIGHT. THE SERVICE ADVANCE TRAC SYSTEM LIGHT WAS ON. IT WOULD ONLY MOVE 1/4 OF AN INCH IN EITHER DIRECTIONS. I COULD DRIVE FORWARD AND BACKWARD HOWEVER IMPOSSIBLE TO SAFELY DRIVE AS YOU CANNOT MANEUVER THE VEHICLE. ON THE OTHER OCCASIONS THIS OCCURRED IT WAS AFTER HAVING DRIVEN THE VEHICLE PARKING AND THEN RETURNING A SHORT WHILE LATER AND ATTEMPTING TO LEAVE. THE DEALERSHIP FIRST SAID WAS A STEERING GEAR WHICH WAS REPLACED THEN SAID CODES NEED TO BE CLEARED THEN SAID WAS A MODULE AND THEN SAID WAS ANOTHER MODULE AND AS OF TODAY DO NOT KNOW WHAT THE PROBLEM IS. *TR

STRONG AND FAIRLY CONSTANT (DAILY) EXHAUST ODOR ENTERING INSIDE OF CAR, MAKING ME AND MY KIDS NAUSEOUS/SICK. I JUST PURCHASED THIS CAR FROM GIRARD FORD IN NORWICH, CT LESS THAN 2 WEEKS AGO AND COMPLAINED TO THEM LESS THEN 5 DAYS AFTER PURCHASE. I BROUGHT INTO THEIR SERVICE GARAGE AND THEY SAID THEY COULDN'T SMELL FUEL. THEY ALSO TOLD ME THEY TEST DROVE FOR A TOTAL OF AN HOUR AND A HALF, BUT THAT DOESN'T COINCIDE WITH THE ODOMETER READING FROM WHEN I DROPPED IT OFF. ODOMETER SHOWS THAT THEY ONLY DROVE FOR MAYBE 30 MINUTES. THE FUEL SMELL DISRUPTS DRIVING, DAUGHTER FELT LIKE SHE COULD VOMIT. THIS OCCURS EVERY DAY. IT JUST COMES ON AT TIMES WHEN ACCELERATING UPHILL OR ON REGULAR ROAD, ONCE THE SMELL IS THERE IT LINGERS IN THE CAR FOR REMAINDER OF DRIVE. *TR

WHEN THE VEHICLE IS ACCELERATED,A VERY STRONG ODOR OF EXHAUST COMES FROM THE AIR CONDITIONER. I HAD A REPRESENTATIVE WITH ME AND THEY NOTICED THE ODOR TOO. THIS HAPPENS NO MATTER WHAT ROAD YOU ARE DRIVING ON. *TR