2014 FORD EXPLORER Complaints

EXHAUST ENTERING THE PASSENGER CABIN WHEN RUNNING THE AC ON MEDIUM OR HARD ACCELERATION. IT'S BEEN HAPPENING SINCE THE VEHICLE WAS NEW, LEASED NEW FROM FORD. VEHICLE HAS APPROXIMATELY 25,000 MILES ON IT.

WHEN THE VEHICLE MAKES AN ACCELERATION IT CREATES A "GASOLINE LIKE ODOR" INSIDE DE CABIN OF THE FORD EXPLORER 2014. WHEN THE VEHICLE WAS LEFT IN A FORD DEALERSHIP FOR INSPECTION THEY RESPONDED BY SAYING THAT A PLASTIC COMPONENT WAS INSIDE THE EXHAUST SYSTEM. THE PROBLEM PERSISTED AFTER THE SUPPOSED PROBLEM WAS FOUND. THE PROBLEMS OCCURS WHEN THE VEHICLE IS IN MOTION.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V245000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V245000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I'VE OWNED A 2014 EXPLORER SPORT FOR 3 YEARS, AND HAVE HAD THE 'ROTTEN EGG' SMELL OFF AND ON. I THOUGHT IT WAS RELATED TO THE TWIN TURBO AND THE VEHICLE BEING NEW, AS IT ONLY HAPPENED UNDER HARD ACCELERATION (I NOW KNOW IT ALSO PRIMARILY HAPPENS WHEN THE AC IS ON). 3 YEARS LATER I FINALLY TOOK IT IN FOR SERVICE TO DISCOVER A TSB HAD BEEN ISSUED FOR IT. AFTER FURTHER SEARCHING THE WEB, I NOW SEE MANY OTHERS HAVE THE SAME ISSUE - AND ALSO SEE THAT CO HAS BEEN ENTERING THE CABIN, WHICH REALLY PROMPTED THIS COMPLAINT. I'M ALSO CONCERNED THAT PEOPLE ARE REPORTING THE TSB DOES NOT FIX THE ISSUE, AND PLAN TO CARRY A CO MONITOR FOR A WHILE TO CHECK.

I WAS DRIVING DOWN THE ROAD AT 60 MPH WHEN WINDOW TRIM ON RIGHT SIDE FLEW OFF. A SIMPLE GOOGLE SEARCH REVEALS THAT THIS IS A CHRONIC & RECURRING DEFECT, ONE THAT IS VERY DANGEROUS TO OTHER DRIVERS AND PEDESTRIANS AS WELL. I HAVE ALREADY HAD TO REPLACE THE LEFT SIDE TRIM AT A COST OF OVER $200. FORD DEALERSHIP REFUSED TO COVER REPAIR

WHEN ACCELERATING OR CHANGING A/C THE CARS FUMES ENTER THROUGH THE A/C INTO THE CABIN OF THE CAR. THE SMELL OF EXHAUST IS OVERWHELMING. FAMILY HAS BEEN EXPERIENCING HEADACHES AND COUGHING WHEN WE EXPERIENCE THIS. THIS HAPPENS WHEN IN STATIONARY AND IN MOTION. THIS HAPPENS EVERYDAY.

WITH 48,000 MILES THE POWER STEERING FAILED. THE CAR WAS TURNED OFF AND BACK ON AND IT WAS STILL NOT WORKING. IT WAS DRIVEN A SHORT DISTANCE AND PARKED. AFTER ABOUT 20 MINUTES OF BEING OFF THE POWER STEERING RESET. IT WAS DRIVEN TO THE LOCAL FORD DEALER WHO STATED IT NEEDED A SOFTWARE UPDATE. THEY REFUSED TO COVER THE COST STATING IT WAS NOT COVERED UNDER WARRANTY. THE CAR WAS NOT RETURNED FOR FIVE DAYS.

FORD INITIATED RECALL ON 4/25/16 FOR A TOELINK SUSPENSION REPAIR. IT HAS BEEN LONGER THAN 60 DAYS AND I HAVE NOT BEEN OFFERED A REPAIR DUE TO LACK OF PARTS ACCORDING TO DISCUSSIONS WITH FORD CUSTOMER SERVICE AND MY LOCAL DEALER. I HAVE NOT BE OFFERED A TEMPORARY REPLACEMENT VEHICLE. I AM CONCERNED ABOUT SAFETY AS THE VEHICLE IS OUR PRIMARY FAMILY VEHICLE.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE VEHICLE WAS REPAIRED ACCORDING TO TECHNICAL SERVICE BULLETINS 12-12-4 AND 14-0130, AND NHTSA ACTION NUMBER: PE16008 (FUEL SYSTEM). THE CONTACT SMELLED A FUEL ODOR AFTER THE REPAIRS. THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.