2014 FORD EXPLORER Complaints

STEERING FIRST BECAME INTERMITTENTLY SLUGGISH TURNING AT SLOW SPEED. EVENTUALLY, SCRAPING TYPE NOISE STARTED COMING FROM WHAT SEEMS LIKE INSIDE STEERING COLUMN WHEN STEERING. HAVE NOT GOTTEN ANY DASH LIGHTS. DEALERSHIP WANTS TO REPLACE ENTIRE RACK & PINION ASSEMBLY FOR OVER $1,400.00. IT SEEMS AS THOUGH IF SAME OR SIMILAR PROBLEM HAS CAUSED RECALL FOR EARLIER MODELS THIS COULD BE SAME ISSUE AND RECALL SHOULD BE EXPANDED.

PURCHASED A USED 14 EXPLORER AND TOOK A 300 MILE DRIVE ON REMOTE HIGHWAYS. WHEN I RETURNED I NOTICED ONE THE WINDSHIELD PANELS WAS COMPLETELY MISSING FROM THE VEHICLE AND THE OTHER ONE WAS ALSO RAISED AND APPEARED TO BE LOOSENING. I DID SOME RESEARCH ONLINE AND APPARENTLY THIS IS A PREVALENT ISSUE ACROSS 2013-14 EXPLORERS AND ONE WHICH FORD DOESN'T EVEN COVER UNDER ITS WARRANTY- NOT TO MENTION THE SAFETY HAZARD. I DIDN'T EVEN KNOW THIS PIECE WAS GONE UNTIL I GOT HOME. HAD THEIR BEEN A CAR BEHIND ME WHEN THIS FLEW OFF GOING 75 MPH, THIS COULD HAVE CAUSED SOME SERIOUS DAMAGE OR ACCIDENT. I FIND IT ABSURD THAT FORD HAS NOT ISSUED A SAFETY RECALL FOR THIS. NOT TO MENTION IT COSTS $650 TO REPLACE EVERY TIME BECAUSE YOU NEED TO PURCHASE AN ENTIRELY NEW WINDSHIELD. I HAVE NO IDEA HOW FORD CAN CONTINUE TO DENY THIS ISSUE CONSIDERING HOW MANY MESSAGE BOARDS AND POSTS I'VE SEEN REGARDING THIS EXACT ISSUE. CAN YOU PLEASE ASSIST WITH THIS AND RAISE IT AS A SIGNIFICANT SAFETY ISSUE?

GALVANIC CORROSION ON THE HOOD OF CAR WHICH FORD IS WELL AWARE IS HAPPENING . FORD ONLY WANTS TO SAND AND PAINT EVEN THOUGH IT IS UNDER WARRANTY. THIS WILL ONLY HAPPEN AGAIN IN TWO YEARS OR LESS , ONLY THEN IT WILL BE UP TO ME TO COVER THE COSTS.

THEIR IS A TSB 14-0130 EXHAUST ODER IN VEHICLE THIS IS A SERIOUSE PROBLEM ESPECIALY CHILDREN ARE IN REAR OF VEHICLES MAKE CAUSE CO2 POISING, SOME ONE SHOULD NOT HAVE TO DIE TO MAKE THIS A RECALL REPAIR COSTS OVER $775 DOLLARS IF COMPLAIN, IF YOU ASK FOR IT AFTER WARRENTY BEEN COMPLAING ABOUT SMELL, NOW AFTER WARRENTY OVER, THEY FOUN TSB

WHILE DRIVING WITH THE AIR CONDITIONING OR HEAT ON THE VEHICLE HAS A STRONG ODOR OF BURNING PLASTIC OR SULFUR TYPE SMELL.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING FAILED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE STEERING WHEEL WOULD LOCK/SEIZE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INFORMED THE MANUFACTURER, WHO HAD A CASE OPEN, AND STATED THAT THE WARRANTY WAS NO LONGER ACTIVE. THE CONTACT FOUND THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 55,000. UPDATED 04/06/16*LJ CONSUMER STATED STEERING WHEEL WAS LOCKING UP AND WAS REPAIRED AND REPLACED. UPDATED 05/29/18*JB

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING 35 MPH, AN EXHAUST ODOR EMITTED INTO THE VEHICLE THROUGH THE FRONT AND REAR AIR VENTS DURING ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MUFFLER WAS REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE INSTRUMENT PANEL FAILED TO ILLUMINATE WHILE DRIVING 20 MPH. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND THE GEAR SHIFTER SEIZED. THE CONTACT RESTARTED THE VEHICLE AND DROVE HOME. ONCE THE CONTACT ARRIVED AT HOME, THE VEHICLE LOST POWER, THE ALARM AND HORN SOUNDED, AND THE TAILGATE OPENED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE GEAR SHIFTER WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 24,191. UPDATED 05/03/16*LJ

MY POWER STEERING WENT OUT ON MY CAR LUCKILY WHILE I WAS PARKING AND NOT DRIVING. I BROUGHT MY CAR TO DEALERSHIP WHO STATED THEY FOUND THE FAULT ON THE COMPUTER BUT COULD NOT GET THE POWER STEERING TO GO OUT ON THEM SO IT IS A WAIT AND SEE. ALSO, MY NEIGHBOR HAS 2013 WITH 44,000K MILES AND IT JUST COST HER $1700 TO REPLACE POWER STEERING. SEEMS THIS IS STILL AN ISSUE WITH THIS MODEL.

SIDEWALL OF TIRE BLEW OUT ON PASSENGER SIDE WHILE PULLING INTO A PARKING LOT AFTER MAKING A U TURN.

I AM NOT COMPLAINING ABOUT MY OWN VEHICLE BUT OTHERS. IN THE LAST YEAR, IT SEEMS THAT 99% OF CARS I SEE WITH NO HEADLIGHTS ON ARE NEWER MODEL FORDS, ALL PRODUCTS. IT USED TO BE SOMETHING SEEN ONCE A WEEK OR SO BUT NOW I SEE THIS SEVERAL TIMES A DAY. I AM FILING A COMPLAINT NOW BECAUSE I JUST SAW A 2014 FORD EXPLORER POLICE CAR WITH NO HEADLIGHTS ON. THIS IS AN ISSUE THAT IS SO PREVALENT THAT IT POINTS TO SOMETHING MORE SERIOUS AND CONSISTENT THAN DRIVER IGNORANCE AND MORE TO POOR DESIGN OF HEADLIGHT SWITCH OR HEADLIGHT PROGRAMMING ISSUES.