2014 FORD EXPLORER Complaints

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. AS THE CONTACT APPLIED FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE, THE VEHICLE SUDDENLY JERKED TO THE SIDE. AS A RESULT, THE CONTACT CRASHED INTO THE REAR END OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. UPON INSPECTION, THE CONTACT NOTICED THAT THE LOWER CONTROL ARM IN THE FRONT OF THE VEHICLE HAD FRACTURED. THE CONTACT SUSTAINED MINOR BRUISES AND THE REAR PASSENGER SUSTAINED MINOR NECK BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,500.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE LOWER CONTROL ARM FRACTURED CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. NO FURTHER DETAILS WERE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,500.

I HAVE HAD A PROBLEM SINCE I GOT MY LEASED 2014 EXPLORER, WHEN I HIT THE GAS HARD IT WOULD SMELL OF EXHAUST FUMES, AT FIRST I THOUGHT IT WAS BECAUSE IT WAS NEW AND WOULD GO AWAY SO I USED TO OPEN THE WINDOWS TO LET THE SMELL OUT BUT IT WAS QUITE BAD SO I HAD TO PULL AWAY MORE SLOWLY TO AVOID IT OR HAVE A BAD SMELL OF FUMES IN THE CAR, I WOULD OPEN THE WINDOWS BUT ITS SO HOT IN FLORIDA AND IT LETS ALL THE A/C OUT, MY GIRLFRIEND KEPT TELLING ME THERE IS SOMETHING WRONG BUT I KEPT SAYING IT WILL PROBABLY GO AWAY, I WORKED AT A FORD DEALERSHIP AND I ASKED THE SERVICE DEPARTMENT IF THEY HAVE HAD OTHER COMPLAINTS TOO THEY SAID THERE WAS NOTHING WRONG, HOWEVER SHE WAS RIGHT THERE IS A PROBLEM AND IT HAS NOT GONE AWAY I WILL TAKE IT IN ON MONDAY AGAIN AND HAVE THEM DRIVE IN THE CAR WITH ME TO SMELL THE FUMES TOO THEN THEY MAY BE ABLE TO FIX IT. FORD HAVE KNOW ABOUT THIS PROBLEM FOR QUITE SOME TIME AND THEY ACTED NEGLIGIBLE IN MY HONEST OPINION BECAUSE THEY HAVE KNOW ABOUT THIS COMPLAINT WHY WOULD THEY NOT INFORM CUSTOMERS WHO HAVE PURCHASED THESE VEHICLES TO GET THEM CHECKED OUT FOR THEIR SAFETY AND THE LONG TERM EFFECTS FROM CARBON MONOXIDE FUMES IT COULD LEAD TO CANCER OR RESPIRATORY ISSUES AND MUCH MORE, THERE SHOULD BE A RECALL FOR SAFETY SAKE.

VEHICLE IS EMITTING CARBON MONOXIDE AND OTHER DANGEROUS FUMES INTO CABIN AFTER ACCELERATION. CAUSING MY ASTHMA TO FLAIR. MY WIFE AND KIDS HAVE HEADACH WHEN IN CAR WITH ME. I BEEN HAVING BREATHING ISSUE SINCE I PURCHASED THE CAR.

VEHICLE IS EMITTING CARBON MONOXIDE AND OTHER DANGEROUS FUMES INTO CABIN WHILE IN OPERATION

THE HEADLIGHTS ON THE 2014 FORD EXPLORER DO NOT ILLUMINATE THE ROAD WHEN TURNING, ESP TO THE RIGHT. THE DRIVER TURNS INTO DARKNESS. THEREFORE IF YOU ARE TURNING RIGHT AT NIGHT, THE DRIVER CAN NOT DETERMINE IF A PEDESTRIAN IS IN A CROSSWALK OR IF THE LANE HE/SHE IS TURNING INTO IS OBSTRUCTED OR COMPROMISED IN ANY WAY. THIS HAS BEEN A PROBLEM WITH THIS VEHICLE SINCE I GOT IT BUT I WAS ABLE TO LIMIT MY NIGHT TIME DRIVING UNTIL RECENTLY. NOW I HAVE COME TO REALIZE HOW DANGEROUS THE INABILITY TO SEE INTO THE TURNS YOU ARE MAKING IS. IN OCTOBER 2015, I WAS TURNING RIGHT ON TO A BUSY STATE HIGHWAY AT NIGHT. BECAUSE THE HEADLIGHTS DO NOT ILLUMINATE THE ROAD THROUGH THE TURN, I COULD NOT SEE WHERE MY LANE WAS, OVERESTIMATED THE DISTANCE AND THEN REALIZED AS I STRAIGHTENED THE VEHICLE THAT I WAS IN THE LANE OF ONCOMING TRAFFIC TRAVELING AT 60 MPH FROM A DISTANCE OF ABOUT 1/4 MILE! IF I HAD NOT QUICKLY MOVED INTO THE CORRECT LANE, MANY PEOPLE COULD HAVE BEEN INJURED OR KILLED. THIS INCIDENT PROMPTED ME TO REALIZE HOW DANGEROUS THESE HEADLIGHTS ARE AND TO FORMALLY REPORT THE PROBLEM HERE AND TO THE FORD CO. AFTER THIS INCIDENT,I TOOK MY EXPLORER TO MY FORD DEALER WHO CHECKED THE HEADLIGHTS AND TOLD ME THAT THERE WAS AN "ENGINEERING/DESIGN FLAW" THAT THE SERVICE DEPARTMENT COULD NOT FIX. I THEN FILED A SAFETY COMPLAINT WITH THE FORD CO. A REPRESENTATIVE CALLED ME WITHIN 48 HRS. SHE EXPLAINED THAT SHE HAD TALKED TO MY FORD SERVICE DEPARTMENT WHO TOLD HER THAT THERE WAS A HEADLIGHT ILLUMINATION PROBLEM. SHE ALSO STATED THAT AS OF THIS TIME, FORD CONSIDERS THE HEADLIGHTS TO BE WORKING WITHIN ACCEPTABLE LEVEL. SHE STATED THAT I NEEDED TO FILE A COMPLAINT HERE AND THAT FORD WOULD NOT CONSIDER THIS A PROBLEM UNTIL ENOUGH PEOPLE FILE COMPLAINTS THROUGH YOUR AGENCY AND THE FORD CO.. I AM FEARFUL THAT I WILL INJURE OR KILL SOMEONE BEFORE THIS IS REMEDIED.

TL* THE CONTACT OWNED A 2014 FORD EXPLORER. WHILE REVERSING AT APPROXIMATELY 10 MPH ON AN INCLINE, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE VEHICLE ACCELERATED AND THE CONTACT CRASHED INTO A TREE. THE CONTACT SUSTAINED A FRACTURED BACK AND HAND INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,185. *TR

EXPERIENCING VERY STRONG EXHAUST / SULFUR SMELL IN CABIN AREA UPON MEDIUM TO HARD ACCELERATION. BOUGHT CAR IN SPRING OF 2014 AND NOTICED IT WITHIN THE FIRST MONTH OR TWO. AT FIRST I THOUGHT IT MIGHT HAVE BEEN A CAR IN FRONT OF ME, BUT THAT IS NOT THE CASE AS I HAVE EXPERIENCED THIS NUMEROUS TIMES THIS WITH NO ONE ELSE ON THE ROAD. IT OCCURS WHEN YOU PASS SOMEONE OR GO UP A STEEP INCLINE. WHEN TOWING MY BOAT THE SMELL IS UNBEARABLE AND YOU HAVE TO HAVE THE WINDOWS ROLLED DOWN, BUT EVEN WITH THAT IT TAKES A LONG TIME TO GET THE SMELL OUT OF THE CABIN. SITUATION OCCURS WITH THE FRESH AIR VENTS ON AND/OR THE RECIRC AIR ON ' VENT SETTING DOESN'T MATTER. I'VE BEEN PUTTING OFF GETTING THIS LOOKED AT SINCE IT SOUNDS LIKE THERE IS NO DEFINITIVE FIX, BUT SINCE THE CAR NOW HAS 29,000 MILES ON IT, I WANT IT TO GET CHECKED OUT BEFORE WARRANTY IS UP. IT IS ALARMING THAT WITH ALL THE COMPLAINTS FOR THIS HAZARDOUS/DEADLY SITUATION THAT THERE HAS NOT BEEN A RECALL FOR A BETTER FIX THAN THE TSB.

NASTY EXHAUST SMELL ENTERING THE CABIN WHEN MERGING ON THE INTERSTATE, DRIVING UP A LONG HILL, OR PASSING VEHICLES. THIS OCCURS WHEN HAVING TO ACCELERATE QUICKLY -- HIGH RPMS FOR EXTENDED PERIODS. SMELL APPEARS TO COME FROM BACK TO FRONT AND IS DIFFICULT TO GET RID OF. AT FIRST I THOUGHT IT MAY BE OTHER VEHICLE'S EXHAUST ENTERING THE CABIN, HOWEVER, AFTER DRIVING LONG PERIODS IN AREAS WITH NO OTHER VEHICLES AROUND THE EXHAUST STENCH CONTINUES. NOTED METALLIC TASTE IN MOUTH AFTER SMELLING ODOR VEHICLE.

WHEN HARD ACCELERATION OCCURS, SUCH AS ENTERING A FREEWAY OR GOING INTO PASSING GEAR TO PASS ANOTHER VEHICLE, THERE IS AN EXTREME ODOR - VERY SIMILAR TO ROTTEN EGG SMELL. THIS HAS OCCURRED SINCE THE VEHICLE WAS ORDERED AND PURCHASED NEW. THE VEHICLE WAS RETURNED TO THE DEALERSHIP FOR THIS PROBLEM, BUT AFTER BEING ON A WAITING LIST FOR OVER 4 MONTHS, WE WERE ADVISED THAT THERE WERE NO PROBLEMS FOUND. THIS VEHICLE WAS PREVIOUSLY DRIVEN ON A DAILY BASIS, TO AND FROM WORK 37 MILES EACH WAY - IN TRAFFIC. I HAD CONTINUAL PROBLEMS WITH SMELL AND TASTE (EXACTLY THAT OF THE FUMES IN THE CABIN) UNTIL SUCH TIME THAT I BEGAN WORKING FROM HOME AND NO LONGER FORCED TO DRIVE THIS VEHICLE ON A DAILY BASIS. THIS PROMPTED MY RESEARCH AND THIS COMPLAINT OF THE KNOWN ISSUE. I FIRST REPORTED THIS SHORTLY AFTER PURCHASE AROUND JULY OF 2014. I DID ALSO SEND A COMPLAINT LETTER TO FORD - MORE TO THE SERVICE OF THE DEALERSHIP - HOWEVER I BELIEVE THIS ISSUE WAS IN THAT LETTER.