2002 FORD EXPLORER Complaints
View complaints related to 2002 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 3,320 complaints submitted for the 2002 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 FORD EXPLORER- ROSEBORO, NC
TL* THE CONTACT OWNED A 2002 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE REAR ENDED THE CONTACT'S VEHICLE. THE DRIVER SIDE AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN MINOR INJURIES AND THE FRONT PASSENGER SUSTAINED CHEST AND EYES INJURIES. NEITHER SET OF INJURIES REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE. UPDATED 6/11/15*CN UPDATED 9/26/2017*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD EXPLORER- COLORADO SPRINGS, CO
GEAR SHIFTER BROKE OFF WHILE ATTEMPTING TO SHIFT THE VEHICLE IN REVERSE. I AM THANKFUL THAT I WAS AT HOME IN MY OWN DRIVEWAY AND THAT IT DID NOT GO INTO GEAR. IT IS STUCK IN PARK, BUT MY KEYS ARE STUCK IN THE IGNITION. THIS SEEMS LIKE IT COULD BE A SAFETY HAZARD IF THE CAR WERE TO GO INTO GEAR, OR GET STUCK IN REVERSE. *TR
Source: NHTSA WEB SITE -
2002 FORD EXPLORER- ST. LOUIS, MO
WHILE PUSHING UP ON THE REAR PANEL THE GLASS MAKING UP THE REAR WINDOW EXPLODED - SHATTERED. *TR
Source: NHTSA WEB SITE -
2002 FORD EXPLORER- JEFFERSON, OH
DRIVING ON THE INTERSTATE AT 70 MPH. TRANSMISSION FAILED WHILE DRIVING IN TRAFFIC. WAS NEARLY HIT TRYING TO GET VEHICLE OFF THE ROAD. NO WARNING, TRANSMISSION JUST WENT. HUGE PROBLEM AND SAFETY ISSUE WITH FORD EXPLORER. *TR
Source: NHTSA WEB SITE -
2002 FORD EXPLORER SPORT- ALTOONA, WI
STARTED MY VEHICLE IT MADE A CLUNKING NOISE THEN DIED. THE TIMING CHAIN BROKE AND BROKE ALL THE VALVES OFF THE MOTOR. *JS
Source: NHTSA WEB SITE -
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2002 FORD EXPLORER- BILOXI, MS
THERE WAS NO MALFUNCTION. I HAVE A FORD EXPLORER 2002. I WANT TO KNOW IF THE FRONT DRIVERS SIDE AND FRONT PASSENGER SIDE AIRBAGS WILL WORK PROPERLY. I HAVE SEARCHED THIS DATABASE BUT CANNOT FIND ANYTHING THAT IS APPLICABLE. WE (WIFE AND MYSELF) HAVE ONLY THIS VEHICLE AND W WE WANT TO KNOW IF IT IS SAFE TO DRIVE. PLEASE HELP. *TR
Source: NHTSA WEB SITE -
2002 FORD EXPLORER SPORT- ALBANY, NY
THIS IS THE SECOND TIME THIS HAS HAPPENED. MY REAR TAILGATE WINDOW EXPLODED. THE CAR HAD BEEN ON FOR ABOUT TEN MINUTES, WARMING UP. I LOADED MY ITEMS INTO THE CAR THROUGH THE TAILGATE WINDOW. WHEN I WAS DONE, I CLOSED THE WINDOW. BEFORE IT WAS EVEN CLOSED, THE WINDOW EXPLODED INTO THOUSANDS OF PIECES. THERE WAS GLASS ALL OVER. THE WINDOW WAS RECENTLY REPLACED AT THE FORD DEALERSHIP. *TR
Source: NHTSA WEB SITE -
2002 FORD EXPLORER- TROY, AL
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 40-45 MPH, THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD EXPLORER- CHICAGO , IL
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD EXPLORER- BROOKLYN, NY
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE TEMPERATURE GAUGE DISPLAYED SIGNS THAT THE VEHICLE WAS OVERHEATING. THE CONTACT SHUT THE VEHICLE OFF, AND RESTARTED IT BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THERE WAS A CRACK ON THE INTAKE MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 191,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE