2002 FORD EXPLORER Complaints

MY 2002 FORD EXPLORER, SINCE 2013 HAVE BLEW OUT SPARKS PLUGS THREE TIMES. THE THREATS OF THE HEAD ARE DAMAGE . *TR

I AM AN OWNER OF A 2002 FORD EXPLORER. I HAVE HAD NUMEROUS ISSUES WITH THE TRANSMISSION. WHEN TRAVELING AT HIGHWAY SPEEDS THE TRANSMISSION WILL INTERMITTENTLY DISENGAGE CAUSING THE VEHICLE TO HAVE TO BE PULLED TO THE SIDE OF THE ROAD, SHIFT INTO PARK, THEN BACK TO DRIVE. I HAVE CONSULTED WITH MY LOCAL FORD DEALERSHIP NUMEROUS TIMES ON THE ISSUE. I HAVE BEEN REPEATEDLY TOLD THAT THIS IS A KNOWN ISSUE WITH THE FORD EXPLORER / MERCURY MOUNTAINEER TRANSMISSION. FORD MOTOR COMPANY IS FAILING TO ADDRESS THIS ISSUE AS BEING A SAFETY CONCERN. MY MOTHER OWNS A 2005 MERCURY MOUNTAINEER WITH THE SAME EXACT ISSUE. THE PREVIOUS OWNER REPLACED THE TRANSMISSION SHORTLY BEFORE I PURCHASED THE VEHICLE DUE TO THE SAME ISSUE. THE TRANSMISSION WAS REPLACED WITH A NEW TRANSMISSION FROM FORD. I WONDER HOW MANY PEOPLE HAVE BEEN IN ACCIDENTS BECAUSE THEIR EXPLORER/MOUNTAINEER TRANSMISSION DISENGAGES? THE FORD DEALERSHIP IN MY AREA REFERRED ME TO THIS WEBSITE BEING THAT THE SERVICE MANAGE BELIEVES THIS SHOULD BE A SAFETY RECALL THROUGH FORD. I WOULD HAVE TO AGREE WITH THE DEALERSHIP. WHY HAS FORD OR THE NHTSA NOT REQUIRED THE MANUFACTURE TO CORRECT THIS ISSUE? DO PEOPLE HAVE TO DIE IN CAR ACCIDENTS BEFORE THIS IS RECTIFIED? IT IS NOT SAFE TO PASS A VEHICLE SINCE THE TRANSMISSION RANDOMLY CUTS OUT WITHOUT WARNING. *TR

AFTER ARRIVING BACK HOME FROM DINNER I WAS PUTTING THE CAR INTO PARK. HALF WAY BETWEEN REVERSE AND PARK THE GEAR SHIFT ARM BROKE! *JS

BOUGHT AN EXPLORER WE THOUGHT WAS A PRIVATE OWNER ON CRAIGLIST IN CHICAGO, AND FOUND OUT HE WAS A DEALER FROM INDIANA. HE SIGNED THE TITLE AS FIRST AUTO INC. 2620 165TH IN HAMMOND IN 46323. THE NAME OF SELLER IS [XXX] . THE DMV FILE A COMPLAINT ON OUR BEHALF AND STATED WHAT HE DID WAS ILLEGAL. WE DID NOT KNOW HE WAS A DEALER TIL WHEN WE TRIED TO TRANSFER OUR PLATES THE NEXT DAY. WE TOOK THE TRUCK IN FOR SERVICE AND MY MECHANIC STATED THAT CARFAX HAS THE MILES ALMOST 80,000 MORE THAN WHAT IS ON THE ODOMETER. THE ODOMETER LISTED 110,000 AND CARFAX WAS FAR PAST THAT AMOUNT. THE DEALER ROLLED BACK THE MILES OF EXPLORER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

O/D LIGHT KEEPS FLASHING, WILL NOT SWITCH INTO SECOND GEAR UNTIL YOU LET OFF THE THROTTLE. GETS AS HIGH AS 38,000- 40,000 RPM. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE GEAR SHIFT FRACTURED AND ONLY OPERATED IN REVERSE. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.

OVERDRIVE LIGHT CAME ON. CHECK TRANSMISSION LIGHT CAME ON. THE TRUCK SUDDENLY STARTED SCREECHING LOUDLY, NEARLY CAUSED AN ACCIDENT WHILE GOING TO THE AIRPORT ON AN EXPRESSWAY. *TR

I GOT IN IT AFTER 15 MINUTES OF IT WARMING UP, PULLED OUT OF THE DRIVE AND THE RPM WENT TO 3000RPM BEFORE IT SHIFTED IN SECOND GEAR. THEN THE O/D LIGHT STARTED FLASHING ON AND OFF, NEXT THE CHECK TRANSMISSION INDICATOR LIGHT CAME ON. WENT HOME AND CALLED A MECHANIC, TOOK IT TO HIM AND THEN BAD NEWS. IT HAS WORKED PERFECTLY UP TO THIS POINT. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE ACCELERATED INDEPENDENTLY. ADDITIONALLY, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND AND THE STEERING WHEEL SEIZED. AS A RESULT, THE VEHICLE CRASHED INTO TREES THEN WENT FORWARD INDEPENDENTLY CRASHING INTO SHRUBS, A FENCE, AND A BUILDING. IN ADDITION, THE AIR BAGS FAILED TO DEPLOY AND SMOKE STARTED TO EMIT FROM THE FRONT OF THE VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISE AND NECK AND HEAD INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

AFTER MAKING ABRUPT STOP HALF MILE BEFORE INCIDENT TO AVOID ACCIDENT, I CAME TO A STOP AT A STOP SIGN. WHEN I WENT TO ENTER A MAIN HIGHWAY, MY TRANSMISSION SLIPPED AND LEFT ME NON MOBILE IN THE INTERSECTION, ALMOST CAUSING ME TO GET HIT BROADSIDE. HAD TO GET OUT IN TRAFFIC TO PUSH MY VEHICLE OFF HIGHWAY. MANY EXACT TRANSMISSION PROBLEMS FOR THIS VEHICLE ALREADY POSTED ON INTERNET I SEE. VERY DANGEROUS. *TR