1997 FORD EXPLORER Complaints

View complaints related to 1997 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,620 complaints submitted for the 1997 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1997 FORD EXPLORER
    - WILLIAMSBURG, KY

    DT: 1997 FORD EXPLORER. THE CONSUMER STATES THE FOUR WHEEL/ TWO WHEEL LIGHTS ARE FLASHING ON AND OFF. THIS WILL HAPPEN UNTIL THE VEHICLE IS TURNED OFF. THE VEHICLE AUTOMATICALLY ENGAGES INTO FOUR WHEEL DRIVE. THE ONLY WAY ONE CAN TELL THIS HAS HAPPENED IS FROM THE POPPING AND CRACKING NOISES COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO CUMBERLAND FALLS FORD TWICE. THEY HAVE NOT BEEN ABLE TO DIAGNOSE THE PROBLEM. THE VEHICLE WAS ALSO TAKEN TO A LOCAL MECHANIC, THEY THOUGHT IT WAS THE SWITCH. THE TRANSFER SWITCH WAS REPLACED, BUT THE PROBLEM RECURRED. THE VEHICLE AUTOMATICALLY SLOWS DOWN WHEN IT GOES INTO FOUR WHEEL DRIVE.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 FORD EXPLORER
    - MEMPHIS, TN

    THE CRUISE CONTROL ON OUR 1997 FORD EXPLORER STOPPED WORKING. I CALLED AND CHECK TO SEE IF THERE WERE ANY RECALLS ON THIS PROBLEM BECAUSE WE KNOW OF THE EXPEDITION HAVING PROBLEMS WHERE THIS WAS CAUSING FIRES TO START WITH THE VEHICLE. WE WERE TOLD THIS DID NOT INVOLVE THE EXPLORER. I WAS CONCERNED BECAUSE I FEEL THAT THERE COULD BE A CONNECTION. WE HAD THE REPAIRS DONE BUT I FELT THAT THIS NEEDED TO BE REPORTED. I ALSO FEEL THAT FORD SHOULD BE REQUIRED TO REPORT TO THE NHTSA EACH TIME THE FORD EXPLORER HAS TO REPAIR CRUISE CONTROL FAILURES TO HELP DETERMINE IF THERE IS A PROBLEM THAT IS WIDESPREAD. *JB

    Source: NHTSA WEB SITE
  • 1997 FORD EXPLORER
    - SOMERS, NY

    BRAKE FAILURE LEAVING PERSONNEL RESIDENCE (NOTED ABOVE). REAR STEAL BRAKE LINE BURST LEAKING BRAKE FLUID AND DE-MOBILIZING BRAKE SYSTEM (PEDAL WENT TO THE FLOOR, STOPPED THE VEHICLE WITH EMERGENCY BRAKE). LEAK WAS IN THE MIDDLE OF THE VEHICLE. BRAKE LINE BETWEEN THE REAR AXLE AND SPARE TIRE. BRAKE LINE WAS RUSTED AWAY. LOCAL REPAIR SHOP REPLACED THE LINE. *JB

    Source: NHTSA WEB SITE
  • 1997 FORD EXPLORER
    - ALEXANDRIA, VA

    1997 FORD EXPLORER DEVELOPED A DEFECT IN THE DEFROSTER AND DEFOGGER SYSTEM. *MR THE PROBLEM WAS DUE TO A BROKEN PLASTIC DOOR IN THE A/C/HEATER PLENUM. THIS CREATED A CONDITION OF FOGGING THE WINDSHIELD UNCONTROLLABLY AND IMPAIRING THE DRIVERS VISION. *SC

    Source: CONSUMER LETTER
  • 1997 FORD EXPLORER
    - NEWPORT NEWS, VA

    ENGINE CRANK BROKE OFF AT PULLEY. NO PREVIOUS WARNING, IT HAPPENED WHILE DRIVING AT LOW SPEEDS. 110 MILES ON ENGINE AT TIME OF CATASTROPHIC FAILURE. DEALERSHIP LAUGHED AT REQUEST FOR REPAIRS, "WARRANTY EXPIRED". I PAID FOR NEW "REBUILT ENGINE" COST= $3000.00. *NM

    Source: NHTSA WEB SITE
  • 1997 FORD EXPLORER
    - MANITOWOC, WI

    OVER ROUGH PAVEMENT OR ENTERING RAMPED DRIVEWAYS AT AN ANGLE, VEHICLE ROCKED SIDE-TO-SIDE MORE THAN NORMAL, WITH AN OCCASIONAL "CLUNK". INSPECTION REVEALED A BOLT HOLDING THE ANTI-ROLL BAR TO THE UPPER CONTROL ARM HAD RUSTED AND FAILED, RENDERING THE ANTI-ROLL BAR NON-FUNCTIONAL. GIVEN THE PROPENSITY OF THIS TYPE OF VEHICLE TO ROLL OVER IF DRIVEN IMPROPERLY, THIS FAILURE INCREASES THE RISK / DECREASES THE ROLLOVER THRESHOLD. *NM

    Source: NHTSA WEB SITE
  • 1997 FORD EXPLORER
    - SPRING CREEK, NV

    SEVERAL PROBLEMS WITH THIS AUTO, IT SEEMS TO BE FALLING APART. THE DRIVER SIDE SEAT BELT NO LONGER LATCHES. WE HAVE TO LOOP THE DRIVER SIDE THROUGH THE PASSENGER SIDE. IT APPEARS THIS IS AN ISSUE WITH SEVERAL OF THESE MODELS. THIS IS A SERIOUS SAFETY HAZARD AND SEAT BELTS ARE MANDATORY BY LAW. IS THERE ANYTHING BEING DONE? THE LEFT TURN INDICATOR HAS HAD ELECTRICAL ISSUES FOR YEARS. IT MAKES A ZZZZ SOUND AND NO LONGER WORKS. I AM ALSO DOWN TO ONLY ONE DOOR THAT THE KEY WORKS ON. THAT IS THE BACK LIFT. THE DOOR KEY HAD NOT WORKED ON THE DRIVER SIDE FOR YEARS, THEN THE PASSENGER SIDE WENT. I HAVE THE SAME HEAT PROBLEM THE OTHERS ARE HAVING. YOU EITHER GET FULL ON HEAT AND HAVE TO TURN IT ON AND OFF WHEN IT GETS TOO HOT OR YOU GET PARTIAL AC, ALWAYS A LITTLE WARM. BOTH THE AC AND HEAT HAS BEEN SERVICED, THE PROBLEM IS IN THE SWITCH SOMEWHERE. AND NOW THE REASON I'M WRITING IS I HAVE MAJOR ELECTRICAL PROBLEMS. FUSES AND SOLINOIDS HAVE BEEN LOOKED AT, THERE ARE NO LONGER LIGHTS IN THE DASH AREA. THE LIGHTS ON ALARM (DING DING DING DING) REMAINS ON WHEN THE CAR IS OFF, THE KEYS OUT AND THE DOOR SHUT WHICH HAS DRAINED MY BATTERY COMPLETLY. I HAVE JUMPED STARTED IT TWICE AND NOW IT SITS IN MY DRIVEWAY BECAUSE IT WILL COST A FORTUNE TO HAVE THE ELECTRICAL LOOKED AT. IF THIS IS AN ISSUE WITH ANYONE ELSE IT SHOULD BE REPORTED TO FORD. NOT ONLY CAN I NO LONGER DRIVE THIS CAR, IT WOULD BE TOTALLY UNSAFE TO USE IT. I NEED 4WHEEL DRIVE JUST TO GET OUT OF MY DRIVEWAY IN WINTER AND HAVE NO IDEA HOW I'M GOING TO COME UP WITH THE MONEY FOR ALL THESE REPAIRS. PLEASE ADVISE IF THERE ARE ANY RECALLS THAT ADDRESS THESE ISSUES. THE INCIDENT DATE I LISTED BELOW IS FOR THE TIME THE SEATBELT STARTED TO FAIL COMPLETLY. WE WERE ON A VACATION TRIP!

    Source: NHTSA WEB SITE
  • 1997 FORD EXPLORER
    - ESCONDIDO, CA

    WHILE DRIVING ON THE I15 INTERSTATE FREEWAY AND MAKING A MERGE ONTO CALIFORNIA STATE HIIGHWAY 78 IN HEAVY TRAFFIC THE ACCELERATOR PEDDLE BRACKET BROKE AWAY FROM THE ENGINE FIREWALL WHERE IT HAD BEEN SPOT WELDED. AFTER SEVERAL NEAR COLLISIONS, I MANAGED TO PULL OFF OF THE FREEWAY. UPON CLOSE INSPECTION I SAW THAT THE SPOT WELDS HOLDING THE BRACKET TO THE ENGINE FIREWALL HAD FAILED, ALLOWING THE BRACKET TO PULL AWAY FROM SUPPORT RENDERING THE ACCELERATOR PEDDLE USELESS. AS OF TODAY, 7/25/2005, I HAVE NOT YET REPORTED THE INCIDENT TO FORD MOTOR COMPANY AS I WANTED TO FIND OUT IF SIMILAR INCIDENTS ON THE 1997 FORD EXPLORER HAVE BEEN REPORTED.

    Source: NHTSA WEB SITE
  • 1997 FORD EXPLORER
    - MANCHESTER, TN

    DT: THE ENGINE LIGHT CAME ON. CONSUMER TOOK VEHICLE TO DEALER ,WHO SAID THEY COULD NOT GET IT IN UNTIL SATURDAY FOR REPAIRS. TUESDAY THE VEHICLE CAUGHTON FIRE WITH THE ENGINE NOT RUNNING. THE VEHICLE HAD BEEN PARKED WITH ENGINE TURNED OFF FOR ABOUT 5 MINUTES , AND WHEN CONSUMER RETURNED THE VEHICLE WAS IN FLAMES. THE FIRE WAS MOST PROMINENT IN THE FRONT. THE FIRE DEPT CAME, AND THEY SAID THE VEHICLE CAUGHT FIRE FROM THE DASH AND HEAD AREA AND IT WAS ELECTRICAL IN NATURE. THE VEHICLE WAS TOTALED. THERE ARE POLICE AND FIRE DEPARTMENT REPORTS AS WELL AS PHOTOGRAPHS. NO OTHER INDICATION AS TO WHY THIS HAPPENED. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 FORD EXPLORER
    - EUREKA, CA

    SEAT BELT BUCKLE LATCH MECHANISM HAS FAILED FOR THE DRIVERS SEAT IN MY 1997 FORD 4 DOOR 4X4 EXPLORER

    Source: NHTSA WEB SITE