2000 FORD EXPLORER Complaints

TRANSMISSION IN THIS EXPLORER (VIN 'X') STARTED SLIPPING AT 55K MILES BETWEEN 2-3 SHIFT. I HAD THE TRANSMISSION REBUILT BY FELLOW MECHANICS FOR $1200 TOTAL BEFORE TOTAL FAILURE. *TR

THIS IS IN REGARD TO A RECALL # 05S28 BY FORD MOTOR CO. - SPEED CONTROL DEACTIVATION SWITCH, RISK OF UNDERHOOD FIRE (2000 FORD EXPLORER XLT ). ON SEP.19,2007 THE DEALER DISCONNECTED THE SWITCH AND INFORMED ME THAT THE NEW HARNESS WILL BE INSTALLED SOON, WHEN PARTS ARRIVE. IT'S BEEN OVER FOUR MONTHS, THE REPAIR HAS NOT BEEN COMPLETED AND NOW THE DEALER IS TELLING ME THAT MAYBE IN JUNE 2008. MY COMPLAINT IS THAT MORE THAN REASONABLE PERIOD OF TIME HAS PASSED FOR A SIMPLE REPAIR LIKE THIS. FORD IS NOT FOLLOWING THROUGH WITH THE COMPLETION WITH THE RECALL. THE LACK OF SPEED CONTROL IS VERY INCONVENIENT FOR ME DURING MY FREQUENT FREEWAY TRIPS. THE DEALER OFFERED ME RECONNECTING THE SWITCH IF I SIGNED THE WAIVER OF LIABILITY. I?M NOT GOING TO SIGN SUCH A WAIVER BUT I WILL RECONNECT THE FAULTY SWITCH AND IN CASE OF FIRE I WILL TAKE A LEGAL ACTION AGAINST FORD FOR DAMAGES. I'M ALSO SENDING A SIMILAR LETTER TO THE DEALERSHIP AND FORD CUSTOMER SERVICE. *TR

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE FUEL LINE RUSTED AND DEVELOPED TINY PIN HOLES AND CRACKS. THE ENGINE LIGHT ILLUMINATED ALSO. THE CONTACT WAS INFORMED THAT THE COST WOULD BE BETWEEN $400 AND $500 TO REMOVE THE TANK. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 34,200 AND FAILURE MILEAGE WAS 34,100.

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED RECALL LETTER NUMBER 05S28 IN AUGUST OF 2007. THE DEALER STATED THAT THEY DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE, BUT INFORMED THE CONTACT THAT THEY WOULD SEND A POST CARD ONCE IT ARRIVED. SHE STATED THAT SHE PURCHASED HER VEHICLE TO USE THE CRUISE CONTROL FEATURE AND THE WAIT FOR THE REPAIR HAS EXCEEDED A REASONABLE LENGTH OF TIME. THERE HAD BEEN NO FAILURE TO DATE. THE NHTSA CAMPAIGN ID NUMBER WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 112,000.

THE FRONT DRIVERS' SEAT FRAME NEAR THE SEAT-BACK ADJUSTMENT LEVER BROKE WHILE DRIVING, FORCING THE DRIVERS SEAT-BACK TO PLUMMET BACKWARDS ALARMING THE DRIVER AND ALL PASSENGERS. FORTUNATELY NO ONE WAS SITTING ON THE DRIVERS SEAT IN THE REAR. THEY COULD'VE BEEN CRUSHED. THE ONLY EVENT LEADING UP TO THE SEAT FRAME BREAKING WAS PUTTING ALL MY WEIGHT INTO THE SEAT, AS IT IS DESIGNED TO SUPPORT. *TR

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. HE RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID #07V336000) IN AUGUST OF 2007. THE DEALER DISCONNECTED THE VEHICLE SPEED CONTROL BECAUSE THE PARTS WERE UNAVAILABLE HOWEVER THEY DID NOT KNOW THE PARTS WOULD BE AVAILABLE. AS OF JANUARY 3, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 140,000 AND THERE HAD BEEN NO FAILURE TO DATE. UPDATED 03-04-08 *BF

GEAR SHIFT FELL OFF WHEN TRYING TO BACK OUT OF DRIVEWAY. THE ENTIRE STEERING WHEEL SHAFT NEEDED TO BE REPLACED. THANK HEAVENS WE WERE IN THE DRIVEWAY AND NOT ON THE ROAD.*CN

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. SHE NOTIFIED FORD AND THEY DISCONNECTED THE SWITCH. SHE NOTIFIED FORD AGAIN IN DECEMBER OF 2007 AND WAS INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL APRIL OF 2008. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 74,889.

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) IN AUGUST OF 2007. THE DEALER AND MANUFACTURER WERE UNABLE TO DETERMINE WHEN THE PARTS WOULD BE AVAILABLE. AS OF DECEMBER 28, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CONTACT FELT THAT THE WAIT TIME WAS EXCESSIVE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 161,000. UPDATED 01/17/08 *BF UPDATED 01/17/08 *TR

RECEIVED RECALL NOTICE ON 2000 FORD EXPLORER FOR DEFECTIVE SPEED CONTROL UNIT THAT CAN CAUSE FIRES IN AUG.'07 AND SEP'07. CALLED LOCAL DEALER OCT.07, NO PART AVAIL WAS TOLD AVAIL IN DEC.'07 WHEN TO DEALER IN DEC.'07 IN PERSON WAS NOW TOLD PART NOT AVAIL. UNTIL "MAYBE" MARCH 2008. THIS IS UNACCEPTABLE! *TR