2002 FORD EXPLORER Complaints
View complaints related to 2002 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 3,320 complaints submitted for the 2002 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2002 FORD EXPLORER- PHILIPSBURG, PA
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION EXPERIENCED HARD SHIFTING WITH A CLUNKING NOISE PRESENT COMING FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION GEAR RATIO WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER JACOB GEORGE FORD LOCATED AT 125 SPRING ST, HOUTZDALE, PA 16651 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD EXPLORER- ALEXANDRIA, VA
TL* THE CONTACT STATED THE WHEN DRIVING A 2002 FORD EXPLORER AT APPROXIMATELY 20 MPH, EQUIPPED WITH COOPER TIRE, TIRE LINE SOLARIS AS, TIRE SIZE 225-70-R16, DOT INFORMATION WAS NOT AVAILABLE. THE FRONT PASSENGER TIRE WALL BLEW AND THE TIRE SEPARATED FROM THE RIM. THE VEHICLE WAS TOWED TO A MECHANIC. THE VEHICLE VIN, MILEAGE, INFORMATION WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD EXPLORER- CHICAGO, IL
THE ISSUES THAT I'M HAVING IS THE EXHILARATION (PICKING UP SPEED) ON A PUBLIC STREET AS WELL AS IN THE EXPRESSWAY IT HESITATES TO DO SO. WHEN THE VEHICLE IS PARKED AND I GO TO SWITCH GEARS IT DOES NOT WANT TO SWITCH. THE GAUGE INDICATOR COMES ON AND THE GAS IDLE BE STUCK ON EMPTY WHEN IT HAS A FULL TANK OF GAS. WHILE THE VEHICLE IS IN MOTION THE RADIO VOLUME GOES UP AND DOWN ON ITS OWN. AND THE VEHICLE DID NOT WANT TO START FOR ME ONE DAY THE VERY NEXT DAY IT STARTED RIGHT ON UP (LIKE IT WANT TO START BUT DIDN'T CATCH). ALL OF THIS STARTED HAPPENING AT THE BEGINNING OF OCTOBER 2020
Source: NHTSA WEB SITE -
2002 FORD EXPLORER- ROSEVILLE, CA
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE OPENING THE REAL LIFT GATE, THE REAR LIFT GATE GLASS WINDOW SUDDENLY SHATTERED. DURING THE INCIDENT, THE PERSON SUSTAINED A FACIAL LACERATION WHICH REQUIRED MEDICAL TREATMENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (FUTURE FORD LOCATED AT 650 AUTOMALL DR, ROSEVILLE, CA 95661) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 184,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD EXPLORER SPORT TRAC- MIRAMAR, FL
I WAS DRIVING ON I-65 SOUTH BOUND ON I-65 IN GOODLETTESVILLE, TENNESSEE WHEN MY LEFT REAR TIRE BLEW OUT. THE TIRE HAD PLENTY OF TREAD LEFT AND APPARENTLY THE STEEL BELTS CAME APART AND BLUE OUTWARD.
Source: NHTSA WEB SITE -
-
2002 FORD EXPLORER- NEWBURGH, NY
SUMMER,SPRING WEATHER, ALL FOUR, CLEAR, GLASS WINDOWS DO NOT SLIDE UP OR DOWN THROUGH ITS' POWER BUTTON, ELECTRONICALLY.
Source: NHTSA WEB SITE -
2002 FORD EXPLORER- MODESTO, CA
THE CAR ALWAYS FEELS LIKE IS ABOUT TO JUMP OFF THE ROAD OR THE LANE IM IN WHENEVER I DRIVE OVER ANY ROUGH ROAD OR POT HOLES. %ģ
Source: NHTSA WEB SITE -
2002 FORD EXPLORER- PRESTONSBURG, KY
I HAD HAD THIS 2018 JEEP RENEGADE NOT EVEN 2.5 MONTHS AND IT NEEDED AN OIL CHANGE AND THE TIRES WERE COMPLETELY WORN OUT THEY WERE EVERY ONE SLICK AS COULD GET AND DANGEROUS. I CALLED THE DEALER BECAUSE THE TIRES WENT BAD AND I HADN'T HAD THE FIRST 50K MILES ON IT YET AND THEY DID NOTHING. CALLED THE TIRE COMPANY THEY DID NOTHING. SO I REPLACED THEM AND ANOTHER ALMOST 3 MONTHS GO BY AND THE TIRES ARE COMPLETELY WORN OUT AND SLICK AGAIN. THIS HAS REPEATEDLY HAPPENED EVERY 2-3 MONTHS TO WHERE THEY ARE SO DANGEROUS YOU EITHER DRIVE 30 MPH OR GET THEM CHANGED. 3 TIMES I'VE REPLACED THE TIRES AND AND THE OIL GOES SO FAST. AND NOW I AM STUCK WITH THIS VEHICLE I DON'T FEEL SAFE IN. I SHOULDN'T HAVE TO PAY THESE PRICES FOR A 30K VEHICLE THAT'S NOT WORTH 10K.
Source: NHTSA WEB SITE -
2002 FORD EXPLORER- JONESBORO, AR
WAS DRIVING ON HWY AND MY VEHICLE JUST SHUT DOWN AS I WAS TURNING OFF THE MAIN ROAD, LOST ALL CONTROL OF STEERING. WHEN I RAISED THE HOOD I SAW MY RADIATOR SMOKING AND ALL OF A SUDDEN IT POPPED. HAD TO HAVE IT TOWED IN TO THE SHOP AND WAS TOLD THAT THE RADIATOR HAD EXPLODED AND THE ENGINE SEIZED UP! HOW COULD THIS HAPPEN? I NEVER EVEN HAD IT TO OVER HEAT OR THE LIGHT NEVER EVEN ALERTED ME. JUST BLEW UP AND LEFT ME STRANDED. I WAS TOLD AFTER THE FACT THAT THERE IS A RECALL ON THE RADIATOR! *TR
Source: NHTSA WEB SITE -
2002 FORD EXPLORER- POUGHKEEPSIE, NY
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE TRANSMISSION INDEPENDENTLY SWITCHED TO 4 WHEEL DRIVE AND THE VEHICLE STALLED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSFER CASING AND IGNITION COILS NEEDED TO BE REPLACED. THE IGNITION COIL WAS REPLACED AND THE TRANSFER CASING WAS REPAIRED HOWEVER THE FAILURE RECURRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE