2002 FORD EXPLORER Complaints

MY DAUGHTER WENT TO OPEN MY REAR HATCH AND THE WINDOW FELL. THE HINGE COMPLETELY DETACHED FROM THE CAR. I WENT TO FORD TO HAVE THEM LOOK AT IT THEY STATED THAT IT WAS A RECALL ITEM BUT THAT IT HAD ALREADY BEEN FIXED IN 2005. I ASKED IF IT HAD BEEN FIXED WHY WOULD THE SAME PROBLEM OCCUR. THEY COULDN'T GIVE ME AN ANSWER. ALL THEY SAID WAS THAT THEY ONLY PAY FOR THE FIRST OCCURRENCE NOT AND SUBSEQUENT OCCURRENCES. MY ISSUE IS THAT IF AN ITEM CONTINUES TO BREAK THAT IS NO LONGER AND ISSUE WITH THAT ITEM ITS AND ISSUE WITH THE DESIGN OF THE ITEM. THIS IS A SAFETY CONCERN. WHAT IF THE GLASS FELL ON MY DAUGHTER OR SHATTERED ON HER. I DON'T SEE WHY I HAVE TO REPLACE A FAULTY FORD ISSUE. *TR

WENT TO PUT VEHICLE IN RESERVE AND GEAR SHIFT ON THE COLUMN FELL IN MY HAND, COMPLETELY SNAPPED. *TR

WHEN BRAKING VEHICLE ACCELERATES. COULD NOT STOP HAD TO PUT IN N AND IT STALLED BEFORE HITTING A STORE FRONT AND A SECOND TIME ON THE WAY HOME AT A RED LIGHT. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE), BUT THE FAILURE WAS NOT REMEDIED. THE LIFTGATE HINGE FRACTURED AND CAUSED THE GLASS TO SHIFT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

PAINT JOB ON ENGINE HOOD IS BUBBLING UP. SUV HAS BEEN REGULARLY WASHED AND WAXED; SO ONE WOULD NOT EXPECT PROBLEMS WITH THE PAINT JOB. BASED UPON INTERNET RESEARCH, FORD HAS PAINT JOB ISSUES WITH VEHICLES SOLD FROM 2000-2005. *TR

BRAKE LIGHTS AND TURN SIGNALS STOPPED WORKING. PROBLEM TRACED TO TILT STEERING AND MULTI-FUNCTION SWITCH WIRING HARNESS. BROKEN RETAINER CLIP ALLOWS WIRES TO BE PULLED FROM CONNECTOR BREAKING CONNECTION FOR BRAKE LIGHT AND TURN SIGNAL. ONCE TILT STEERING IS ENGAGED CONNECTION IS BROKEN AND WIRES DO NOT STAY CONNECTED AND LOSS OF BRAKE LIGHTS AND TURN SIGNAL IS THE RESULT. THIS COULD LEAD TO ACCIDENT, INJURY AND OR LOSS OF LIFE DUE TO POOR DESIGN. THE BRAKE LIGHT PROBLEM HAD ELUDED ME UNTIL I DID A GOOGLE SEARCH ON THE INTERNET WHICH RESULTED IN HUNDREDS, IF NOT THOUSANDS, OF PEOPLE ALL EXPERIENCING THE SAME PROBLEM. CALLING THE FORD DEALER AND PROVIDING THE PART NUMBER (E6DB14489DA) ON THE CONNECTOR PROVED FUTILE IN HAVING THEM EVEN IDENTIFY THE PART YET I WAS ABLE TO FIND THE PART ON THE INTERNET JUST BE A GOOGLE SEARCH. AT THIS POINT, I AM UNABLE TO LOCATE A REPLACEMENT PART SO I AM FORCED TO HOT GLUE THE WIRES INTO THE BROKEN CONNECTOR IN ORDER TO DRIVE MY VEHICLE. *TR

WHEN IS THE NHTSA GOING TO ADDRESS THE CHRONIC ISSUES WITH THE 2002-2005 FORD EXPLORER AUTOMATIC TRANSMISSIONS? IT IS COMMON KNOWLEDGE ( INCLUDING BY FORD) THAT THESE TRANSMISSIONS ALL FAIL ANYWHERE FROM 50,000 MILES UP TO LESS THAN 150,000 MILES. TOWING WITH THIS VEHICLE HAS NOTHING TO DO WITH THE ISSUE.THE MARKET IS FLOODED WITH THESE BROKEN EXPLORERS AND THEY ARE THE REGULAR CUSTOMERS AT THE REPAIR SHOPS IF PEOPLE DON'T JUNK THEM AND CAN AFFORD TO HAVE THEM FIXED. THEY ARE A HAZARD ON THE ROAD WHEN THE VEHICLE SUDDENLY FAILS TO MOVE IN TRAFFIC OR FROM A STOP AT AN INTERSECTION. I WAS NEARLY REAR ENDED WHEN MY VEHICLE STARTED INTO A BUSY INTERSECTION AND THE TRANSMISSION FAILED LEAVING ME COASTING IN TRAFFIC. I AM SURE THAT MANY OTHER COMPLAINTS HAVE BEEN LODGED AGAINST THESE VEHICLES AND THAT SERIOUS INJURY HAS OCCURRED AS A RESULT OF THE TRANSMISSION FAILURES. THE INTERNET EVEN SELLS QUESTIONABLE REPAIR FIXES FOR THESE TRANSMISSIONS. *TR

I WAS IN A ACCIDENT ON AUGUST 21, 2014. TWO OR MORE DEER'S RAN OUT IN FRONT OF MY 2002 FORD EXPLORER AND I RAN OFF THE ROAD HITTING A POLE. IT CRUSHED THE WHOLE FRONT END AND MY AIRBAG NEVER DEPLOYED. MY TRUCK IS A TOTAL LOSS AND I DID HAVE ON MY SEAT BELT BUT THE AIRBAG SHOULD OF DEPLOYED. *TR

BROUGHT VEHICLE IN JAN 2014. EVERY SINCE FIRST DAY BROUGHT, HAD A PROBLEM WITH GETTING FUEL INTO VEHICLE WITHOUT FUEL PUMP CLICKING AS IF VEHICLE IS FULL. THIS HAPPENS AT ABOUT EVERY FUEL STATION I GO TO. THIS IS VERY FRUSTRATING. BROUGHT PLENTY OF FORDS, BUT THIS IS THE FIRST ONE THAT DOES THIS. BEFORE I GET A FEW OUNCES OF FUEL INTO THE VEHICLE IT WILL CLICK AND CONTINUE DOING THIS AS LONG AS IM TRYING TO PUT IN FUEL. LOVE VEHICLE BUT HATE IT BECAUSE OF THIS. I READ ON OTHERS HAVING SAME PROBLEM. CAN SOMEONE PLEASE HELP US ALL./ THIS IS DEFINITE A RECALL. [XXX] (RETIRED VET / RETIRED U. S. POSTAL SVC. ). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

REAR LIFT GATE PLASTIC PANEL CRACKED, ALLOWING WATER TO ENTER. I HAVE NOTICED MANY FORD EXPLORERS WITH THE SAME ISSUE. WHY HAS FORD IGNORED THIS DEFECT, I SEE MANY COMPLANTS ON-LINE WITH THE SAME FLAW BY OTHER EXPLORER OWNERS.. *TR