2014 FORD EXPLORER Complaints

The contact owns a 2014 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on the passenger’s side windshield had started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted, and the dealer stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000. VIN tool confirms parts not available.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at approximately 60 MPH, the driver's side A Pillar trim was blown off the vehicle. The contact was unable to stop to retrieve the trim piece from the highway. The failure mileage was approximately 116,000. VIN tool confirms parts not available.

The contact owns a 2014 Ford Explorer. The contact stated while driving 70 MPH, the passenger’s side exterior A-pillar trim detached and flew off into traffic. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 101,000. VIN tool confirms parts not available.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while driving 60 MPH, the A-pillar trim detached from the vehicle. There were no warning lights illuminated. The contact looked in the rearview mirror and saw the A-pillar trim on the roadway but kept driving. The vehicle was taken to the dealer, and it was confirmed that the A-pillar trim was missing. The vehicle was not repaired because the part for the recall repair was not yet available. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on the passenger’s side of the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000. VIN tool confirms parts not available.

The contact owns a 2014 Ford Explorer. The contact stated while driving at an undisclosed speed, the driver's side front windshield trim detached. The contact stopped at a local store and purchased duct tape which was used to hold the trim in place. In addition, the contact stated that the passenger's side windshield trim was later detached. The vehicle was taken to the dealer; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 72,600. VIN tool confirms parts not available.

The contact owns a 2014 Ford Explorer. The contact stated while driving 70 MPH on I-75, the A-pillar trim detached and was banging on the side of the windows. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer removed the trim down to the bolts. The vehicle was not repaired due to the parts being on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.