1994 FORD EXPLORER Complaints

CONSUMER TOOK CAR IN FOR RECAL 97 V 083 000 REPAIRS. 3 YEARS LATER, CONSUMER'S CAR CAUGHT ON FIRE THE SAME WAY AS MENTIONED IN RECALL. DEALER TOLD CONSUMER THAT A FUSE WAS PUT IN TO STOP WHOLE CAR FROM CATCHING FIRE. CONSUMER STATED DOOR CAUGHT FIRE WHILE PARKED.*AK THE DEALER DECLINED TO TAKE RESPONSIBILITY FOR THE FAILED FUSE. THE CONSUMER ALSO HAD ELECTRICAL PROBLEM WITH THE MIRROR WIRES AND THE MIRROR SWITCH FAILED. *YH

CONSUMER HAS REPLACED ALL FOUR FIRESTONE ATX RADIAL TIRES DUE TO SIDEWALL FAILURES ON TWO OCCASIONS, CONSUMER STATES TIRES FAILED DUE TO A MANUFACTURER'S DEFECT, CONSUMER REQUESTED REIMBURSEMENT FOR ALL FOUR TIRES INCLUDING THE SPARE TIRE BUT WAS DENIED BECAUSE REPLACEMENT TIRES WERE PURCHASED BEFORE THE RECALL ANNOUNCEMENT. *JB

BOLTS ARE SEPARATING FROM HINGE OF LIFTGATE WHICH HAS CAUSED PROBLEMS WITH DOOR PROPERLY OPENING AND CLOSING. *AK CONSUMER STATES THE HINGES ARE SEPARATING, BREAKING AWAY FROM THE BODY. *SLC

PRIOR TO RECALL NOTIFICATION CONSUMER REPLACED ALL 5 FIRETSTONE (P235/75) TIRES BECAUSE HE NOTICED TIRES WERE WEARING DOWN AND NO LONGER FELT SAFE DRIVING ON THEM, CONSUMER IS REQUESTING REIMBURSEMNT. *JB

PRIOR TO RECALL NOTIFICATION CONSUMER HAS REPLACED TWO FIRESTONE ATX II (235/75R15) TIRES BECAUSE THEY WERE VIBRATING THE VEHICLE, CONSUMER SENT IN ALL NECESSARY PAPERWORK FOR REIMBURSEMENT, CONSUMER WAS ADVISED BY FIRESTONE THAT HE DID NOT FOLLOW PROPER PROCEDURE OF RECALL HANDOUT. *JB

RECEIVED RECALL NOTICE 95I00700. TOOK TO DEALERSHIP. REPAIRS WERE MADE. NOTICED ONE SIDE INCOMPLETE. INFORMED SERVICE MANAGER, WHO REFUSED TO DO REPAIRS. PROBLEM STILL EXISTS AFTER 10 MONTHS. CONTACTED MANUFACTURER, AND WAS REFERRED TO DEALERSHIP. NOT WILLING TO GET INVOLVED, STATING THEIR REPAIR WAS ADEQUATE.*AK FIRESTONE TIRE EXPERIENCED WALL FAILURE, NOS IZE OR KIND OF TIRE IS GIVEN BY CONSUMER. AFTER RECALL 99534, THE GAP BETWEEN THE LIFTGATE AND THE MAIN BODY ON THE LEFT HAND SIDE IS EXCESSIVE, PRIOR TO THE REPAIR, THE GAP WAS ABOUT 1/8 INCHES AS IS THE PRESENT GAP AT THE RIGHT HAND SIDE, NOW THE LEFT HAND SIDE IS 3/8 INCH, WHEN THE LIFT GATE IS CLOSED WITH NORMAL FORCE THE BOTTOM LATCH AT THE LEFT HAND SIDE DOES NOT ENGAGE. *SLC

VEHICLE WAS PARKED AND THEN WAS TURNED ON AND TRANSMISSION JUMPED INTO REVERSE, AND HIT CONSUMER'S WIFE. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING ABOUT PROBLEM. *AK

CONSUMER STATES ALL FOUR FIRESTONE ATX TIRES WERE REPLACED DUE TO HIGHLY IRREGULAR WEAR PATTERN, A YEAR LATER CONSUMER FOUND OUT THAT THE TIRES THAT WERE REPLACED WERE A PART OF THE RECALL, MANUFACTURER IS NOT WILLING TO REIMBURSE CONSUMER FOR THE TIRES BECUASE THEY WERE PURCHASED BEFORE THE RECALL ANNOUNCEMENT, HOWEVER CONSUMER WAS ABLE TO GET THE SPARE TIRE REPLACED. *JB

THERE WERE NEW FIRESTONE TIRES ON MY EXPLORER WHEN I PURCHASED IT IN 1998. I HAD TO REPLACE THE TIRES JUST BEFORE A TRIP BECAUSE IT WAS NOTICED THAT THE TREAD HAD SEPARATED TO THE DEGREE THAT TWO OF THE TIRES WOULD NOT LONGER HOLD AIR! I REPLACED THEM WITH ANOTHER BRAND OF TIRE - THEN A FEW MONTHS LATER FIRESTONE RECALLED THE TIRES I HAD (I STILL HAVE THE SPARE). I APPLIED FOR REIMBURSEMENT, HOWEVER THEY REFUSE TO PAY BECAUSE I GOT THEM REPLACED WITH A COMPETITORS TIRE AND PRIOR TO THE RECALL. THE VERY REAL ISSUE HERE IS HAD I NOT NOTICED THE PROBLEM WITH THE TIRES PRIOR TO MY CAR TRIP THINGS COULD HAVE TURNED OUT VERY DIFFERENTLY FOR ME AND MY FAMILY. I HAVE DOCUMENTATION FROM FIRESTONE, FORD, THE DEALER I PURCHASED THE CAR FROM AND THE THE DEALER WHERE I REPLACED THE FIRESTONE TIRES - BUT FIRESTONE STILL REFUSES TO ACKNOWLEDGE THAT I HAD THE FAULTY TIRES OR REIMBURSE ME FOR THEM BECAUSE THEY WERE REPLACED PRIOR TO THE RECALL. I WOULD URGE THAT THE RECALL BE WIDENED BECAUSE I DON'T THINK I CAN BE THE ONLY PERSON THAT THIS HAS HAPPENED TO. THANK YOU. *AK (TIRESIZE: PT23575R15)( DOT NUMBER: TIRE SIZE: PT23575R15 )

ENGINE SUDDENLY STOPS WHILE IN OPERATION. WHEN THIS OCCURS, IT IS TYPICALLY DURING LOW SPEEDS OR WHILE TURNING ONTO ANOTHER STREET. ALSO, DURING HIGH SPEEDS, IT FEELS AS IF THE ENGINE WILL LOSE POWER, BUT WILL NOT SHUT OFF. A PRIVATE MECHANIC WAS ABLE TO REPRODUCE DEFECT, AND THEY REPLACED FUEL FLOW VALVE/CONTROL IN AN ATTEMPT TO REPAIR THE DEFECT. APPROXIMATELY 2-3 WEEKS LATER, ENGINE WOULD BEGIN STALLING AGAIN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK