2000 FORD EXPLORER Complaints

CONSUMER'S 2000 FORD EXPLORER CAUGHT FIRE. CONSUMER STATED HE WOULD LIKE REIMBURSEMENT FOR PERSONAL ITEMS WHICH WERE IN THE VEHICLE AT THE TIME OF THE FIRE. *KB PRIOR TO THE FIRE, THE ENGINE WOULD NOT START. THE CONSUMER RECEIVED A RECALL NOTICE REGARDING A POTENTIAL FIRE CONCERNING THE SPEED CONTROL DEACTIVATION SWITCH. THE TRANSMISSION HAD BEEN REPLACED A MONTH EARLIER. *JB

I RECEIVED THE ORIGINAL RECALL NOTICE IN AUGUST 2007. I CONTACTED THE LOCAL FORD DEALER AND WAS TOLD THAT THE PART REQUIRED WAS ON ORDER WITH AN ANTICIPATED ARRIVAL DATE OF LATE OCTOBER 2007. I THEN RECEIVED A POSTCARD TELLING ME I COULD HAVE A "TEMPORARY" FIX OF HAVING MY CRUISE CONTROL COMPLETELY DISABLED. AS OF THIS DATE, I AM NOW BEING TOLD THAT THE PART MAY NOT BE AVAILABLE UNTIL JANUARY 2008. I HAVE A LENGTHY COMMUTE, I PAID FOR AND DO USE MY CRUISE CONTROL FEATURE. I DON'T THINK 6 MONTHS IS "TEMPORARY" AND WOULD LIKE MY VEHICLE PROPERLY FIXED IN A REASONABLE TIME. SIX MONTHS IS NOT REASONABLE FOR A SAFETY RECALL. *TR

2000 FORD EXPLORER WITH A RECALL FOR SPEED CONTROL. CONSUMER WAS TOLD HE WOULD HAVE TO WAIT UP TO THREE MONTHS FOR THE PROBLEM TO BE FIXED DUE TO THE PARTS BEING ON BACK ORDER. *KB

TL*THE CONTACT OWNS A 2000 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE PARKING BRAKE WOULD NOT SUPPORT THE VEHICLE WHEN ENGAGED. AS OCTOBER 23, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 136,000 AND CURRENT MILEAGE WAS 140,000.

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACTS WIFE NOTICED SMOKE RISING FROM THE REARVIEW MIRROR AFTER SHE STARTED THE VEHICLE. SHE SHUT THE VEHICLE OFF, BUT THE HEADLIGHTS REMAINED ILLUMINATED. THE DEALER STATED THAT AN ELECTRICAL SHORT IN THE WIRE CAUSED THE FAILURE AND THEY MADE THE REPAIR. THE CONTACT STATED THAT SINCE THE REPAIR, THE HEADLIGHTS WOULD NO LONGER ILLUMINATE AUTOMATICALLY. THE DEALER STATED THIS COULD CAUSE A FIRE. THE CONSUMER STATED A RECALL WAS PERFORMED ON THE CRUISE CONTROL 2 WEEKS PRIOR TO THIS INCIDENT. THE FAILURE MILEAGE WAS 92,865 AND CURRENT MILEAGE WAS 93,000. UPDATED 01/02/08. *LJ UPDATED 12/12/07 *TR

HAD WRECK. DID HAVE CRUISE CONTROL ON AT THE TIME. CAR WOULD NOT SLOW DOWN THROUGH INTERSECTION. PROCEEDING TO HIT NEW HONDA WHICH HAD ONLY BEEN PURCHASED 2 WEEKS. THE HONDA HAD 7,000.00 DOLLARS IN DAMAGE .LUCKILY I HAD INSURANCE TO COVER IT. MY FORD EXPLORER WAS TOTALED!!!! ABOUT TWO DAYS LATER WE RECEIVED A LETTER IN THE MAIL,STATING THERE WAS A PROBLEM WITH THE CRUISE CONTROL. THE EXPLORER HAD A 1000.00 DEDUCTIBLE. AND SAFEWAY INSURANCE CAME AND GOT THE SUV. OH I DID INCLUDED THE RECALL LETTER IN TRUCK! AND THE INSURANCE COMPANY HAS A COPY ALSO. PLUS I HAD TO PURCHASE ANOTHER VEHICLE WHICH I COULD NOT AFFORD! SINCE I AM ON DISABILITY AND EVERYTHING IT IS HARD TO MAKE PAYMENTS. I WAS LETTING EVERYONE KNOW THEY REALLY NEED TO GET THE SPEED CONTROL FIXED ASAP! I AM NOT SURE OF THE EXACT DATE OF THE ACCIDENT IT MIGHT HAVE BEEN THE FIRST PART OF JULY. *JB

CUSTOMER STATES THAT FORD UNPLUGGED THE CRUISE CONTROL AND DID NOT FIX IT. SHE STATED THAT THEY WILL NOT HAVE THE PART UNTIL DECEMBER. *KB *TR

I STARTED MY FORD EXPLORER SPORT ON JANUARY 30 FOR A FEW MINUTES TO WARM IT UP, BEFORE I DROVE TO WORK. I RAN BACK INTO THE HOUSE FOR APROX 4 MINUTES, WHEN I CAME BACK OUT THE FRONT OF THE EXPLORER WAS IN FLAMES, IT TOTALLY BURNED BEFORE THE FIRE DEPT COULD GET THERE TAKING OUR BARN WITH IT. *JB

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE VEHICLE SPEED CONTROL. THERE ARE NO PARTS AVAILABLE AND HE MUST MAKE TWO TRIPS TO THE DEALER; ONE TRIP TO HAVE THE SPEED CONTROL SWITCH DISCONNECTED AND THE SECOND TRIP TO HAVE IT REPAIRED. THERE HAD BEEN NO FAILURE TO DATE. UPDATED 12/12/07

DEALER LETTER STATING TO TAKE TO LOCAL DEALERSHIP TO HAVE RECALL FIXED. LETTER WAS SENT IN AUGUST AND EACH TIME I'VE TAKEN MY VEHICLE TO BE REPAIRED, WHICH HAS BEEN AT LEAST THREE TIMES, THERE WERE NO PARTS AVAILABLE. IT'S NOW OCTOBER 4, 2007 AND I CALLED TO CHECK ON THE STATUS OF PARTS AND THE DEALERSHIP SAYS MID NOVEMBER TO EARLY DECEMBER. MY QUESTION IS THIS, IF MY CAR CATCHES ON FIRE BECAUSE THEY NEVER GET PARTS, WILL FORD REPLACE MY VEHICLE AT THEIR COST? *JB