2014 FORD EXPLORER Complaints

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while driving on the highway at 50 MPH, a piece of the A-pillar trim detached and separated from the vehicle. There were no warning lights illuminated. The local dealer was contacted; however, the vehicle was not repaired because parts were not yet available. The failure mileage was 85,000. VIN tool confirms parts not available.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving 65 MPH, the driver's side A-pillar trim detached from the vehicle. The local dealer was contacted. The contact stated that the passenger's side A-pillar trim was loose. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 146,000. VIN tool confirms parts not available.

Due to a failed seal between the roof and the trunk door, water has leaked and corroded the exterior of the body over time. The corrosion has caused a hole to develop to the point that when it rains water leaks into the back of the car. As a result water entered the tail lights and caused the tail light to short out on one side. Some roofing tar and duck tape has helped with a temporary fix but it has been a hazardous problem because the leaking water can create a build up of moisture and mold growth within the vehicle. Another problem is the power windows and the power locking and unlocking system have become glitchy and have failed to work at times. The key pad, keyless entry has completely stopped working and the lock mechanism for the driver side of the car has completely fallen apart and can no longer be used. The only way to unlock and lock the car is to use the key lock and unlock buttons. Lastly, the door hinges have ripped off on the passenger door which prevents the door from staying open. The extra bar that helps the door stay open broke off during a relatively moderate winds when the door got caught in a moderate level strength wind gust and completely broke off.

Safety recall for A pillar not being performed after issue was confirmed by Ford dealership. I have been waiting 5 months for repairs to be made. No update given by dealership as to when repairs will be available. Safety issue

Power steering failed during normal operations. This occurance was in 2021. Paid Ford over $2000 to perform repairs. Now January 2025 same issue occurred. This safety hazard needs to be addressed

The contact owns a 2014 Ford Explorer. The contact stated while driving at approximately 2 MPH, the message "Loss of Power Steering Assist" was displayed. The contact stated that the steering wheel seized and was difficult to turn to the left or to the right. The contact stopped the vehicle, turned it off, and restarted the vehicle and the vehicle regained power steering functionality. The contact had the vehicle towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the power steering assist had failed and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 14V286000 (Steering). The manufacturer was informed of the failure and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 100,000.

The contact owns a 2014 Ford Explorer. The contact stated that the A-pillar trim had detached and was flopping while driving. The contact used tape to secure the trim. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, AutoNation Ford Katy (20777 Katy Fwy, Katy, TX 77450); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 200,240. VIN tool confirms parts not available.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Recall Incomplete, remedy not yet available... This is the information on the recall status but i received the initial safety recall notice back in February, 2024. Just trying to get an update.