1998 FORD EXPLORER Complaints

DT*: THE CONTACT STATED THE KEYLESS ENTRY WAS INTERMITTENTLY INOPERABLE, THEN COMPLETELY FAILED. AFTERWARDS, THE LOCKS ON THE DRIVER SIDE DOOR FAILED, AND THE DRIVER SIDE DOOR NO LONGER UNLOCKS AND CANNOT BE OPENED. AN INDEPENDENT REPAIR SHOP DETERMINED THE ENTIRE LOCK ASSEMBLY ON THE DRIVER SIDE DOOR NEEDED TO BE REPLACED. UPDATED 09/15/06. *JB

THIS IS NOT AN EMERGENCY PROBLEM OR SAFETY ISSUE BUT IT SHOULD STILL BE INVESTIGATED. I OWN A 1998 FORD EXPLORER AND THE LIGHTS ON THE RADIO PANEL NO LONGER WORK. SO I CALLED TO HAVE THEM FIXED WELL THEY CANT BE FIXED YOU HAVE TO PURCHASE A NEW RADIO AT $500.00. WELL I WAS NOT GOING TO DO THAT JUST SO THE CLOCK AND RADIO STATION SETTING WOULD WORK. AS I WAS INVESTIGATING WEATHER THIS COULD BE FIXED OR NOT I MET 4 OTHER PEOPLE WHO HAVE THE SAME PROBLEM EACH OF THEM ALSO HAVING TO PURCHASE A $500.00 RADIO SO THE LIGHTS WOULD WORK. THEN I STARTED CALLING FORD DEALERSHIPS AND FOUND THAT EVERYONE I HAVE CALLED HAS TAKEN DOZENS OF PHONE CALLS ON THE LIGHT PROBLEM WITH THE RADIOS. NOW I WOULD SAY AT $500.00 A RADIO TO HAVE THIS FIXED FORD WOULD BE MAKING QUITE A PROVITE OVER SOMETHING THAT SOUNDS LIKE A MINOR PROBLEM. TO ME IT ISN'T A MINOR PROBLEM IF EVERY VEHICHLE THAT HAS THESE RADIOS HAS A LIGHT PROBLEM. TO ME AND SEVERAL OTHER PEOPLE I HAVE SPOKE TO FEEL THIS SHOULD BE FORDS EXPENSE TO FIX THIS NOT THE CONSUMER. IF IT WAS JUST MY RADIO THAT WOULD BE DIFFERENT BUT FOR DOZENS AND DOZENS OF RADIOS TO BE THIS WAY IS A BIG PROBLEM. *NM

POWER STEERING GEAR BOX IS LEAKING. BOTH THE GEARBOX AND TIE RODS NEED REPLACED. ONLY 75,000 MILES ON THE VEHICLE. *NM

FORD EXPLORER 1998 DATE 8-3-06 I HAVE HAD THIS CAR FOR THREE YEARS. I HAVE NEVER HAD ANY MAJOR OR MINOR PROBLEMS. I HAVE REGULAR REQUIRED MAINTENANCE DONE (EXAMPLE) FLUID CHANGES AND BRAKES. EARLY FEBRUARY. I NOTICED AROUND NOVEMBER 2005, MY CRUISE CONTROL STOPPED WORKING. I DIDN'T TAKE IT TO BE CHECKED; I DIDN'T THINK IT WAS A BIG ISSUE. I NOTICED WHEN STARTING MY CAR, THE BATTERY SOUNDED WEAK. I TOOK THE CAR TO NTB TO HAVE THE BATTERY CHECKED. THE BATTERY WAS BAD AND WAS REPLACED WITH THE EXIDE 72 MONTH BATTERY. I HAD NEVER THE BATTERY REPLACED. NTB INSTALLED THE NEW BATTERY ON FEBRUARY 5, 2006. I DRIVE THIS CAR TO AND FROM WORK REGULARLY, ABOUT 12 MILES. ON FEBRUARY 28, 2006, LEAVING WORK HEADING HOME, I STOPPED AT THE GROCERY STORE ABOUT 1 MILE FROM MY HOUSE. I LEFT THE STORE AND WENT HOME. AFTER TURNING THE ENGINE OFF APPROXIMATELY 5 MINUTES LATER STANDING ON MY PORCH, I NOTICED HEAVY WHITE SMOKE COMING FROM UNDER MY HOOD BEHIND THE BATTERY AREA. I RAN TO MY CAR AND OPENED THE DOOR AND RELEASED THE HOOD. WHEN I RAISED THE HOOD, I SAW THE HEAVY SMOKE COMING FROM WHAT APPEARED TO BE NEAR THE WIRING IN FRONT OF THE MASTER CYLINDER. I RAN IN THE HOUSE TO CALL 911 AND GET A FIRE EXTINGUISHER. WHEN I WENT BACK TO THE CAR UNDER HOOD AREA WAS FULLY INVOLVED IN FLAMES. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. AFTER HEARING AND READING THE REPORTS ABOUT THE CRUISE CONTROL SWITCH, I REALLY THINK THIS IS EXACTLY WHAT HAPPENED TO MY VEHICLE. *JB

1998 FORD EXPLORER PARKED IN GARAGE HAD SPONTANEOUS FIRE IN ENGINE COMPARTMENT DEPARTMENT PUT OUT FIRE. THIS WAS A CRUISE CONTROL DEACTIVATION SWITCH FIRE. IT MAY HAVE BEEN REPORTED TO YOU BY POLICE, INSURANCE, OR FIRE DEPT. IF SO, JUST LET ME KNOW YOU HAVE THE INFORMATION. *JB

1998 FORD EXPLORER EQUIPPED WITH DUAL MEDIA (AM/FM/CASSETTE/CD) RADIO; THERE IS A FAILURE OF THE GRAPHICS DISPLAY (I.E. TIME, STATION IDENTITY). THE DISPLAY SPORADICALLY LIGHTS UP BRIEFLY FOR A FEW SECONDS EVERY FEW MONTHS. ALSO DASHBOARD LIGHTS DO NOT WORK AT GAS GAUGE. *NM

THE DRIVER'S SIDE DOOR LOCK IS NO LONGER ABLE TO BE UNLOCKED WITH THE KEY OR BY THE POWER LOCK SWITCH. IF IT IS LOCKED ACCIDENTALLY, IT IS IMPOSSIBLE TO ENTER THE VEHICLE ANY WAY OTHER THAN BY CRAWLING IN FROM THE PASSENGER SIDE DOOR OR BY PULLING VERY HARD ON THE INSIDE HANDLE WHILE WORKING THE KEY IN THE LOCK. THIS COULD PRESENT A SERIOUS PROBLEM IN THE CASE OF AN ACCIDENT IF AN INDIVIDUAL NEEDS TO FLEE THE VEHICLE. *JB

FORD EXPLORER 1998 DATE 8-3-06 I'VE HAD THIS CAR FOR THREE YEARS. I'VE NEVER HAD ANY MAJOR OR MINOR PROBLEMS. I HAVE REGULAR REQUIRED MAINTENANCE DONE (EXAMPLE) FLUID CHANGES AND BRAKES. EARLY FEBRUARY. I NOTICED AROUND NOVEMBER 2005, MY CRUISE CONTROL STOPPED WORKING. I DIDN'T TAKE IT TO BE CHECKED; I DIDN'T THINK IT WAS A BIG ISSUE. I NOTICED WHEN STARTING MY CAR, THE BATTERY SOUNDED WEAK. I TOOK THE CAR TO NTB TO HAVE THE BATTERY CHECKED. THE BATTERY WAS BAD AND WAS REPLACED WITH THE EXIDE 72 MONTH BATTERY. I HAD NEVER THE BATTERY REPLACED. NTB INSTALLED THE NEW BATTERY ON FEBRUARY 5, 2006. I DRIVE THIS CAR TO AND FROM WORK REGULARLY, ABOUT 12 MILES. ON FEBRUARY 28, 2006, LEAVING WORK HEADING HOME, I STOPPED AT THE GROCERY STORE ABOUT 1 MILE FROM MY HOUSE. I LEFT THE STORE AND WENT HOME. AFTER TURNING THE ENGINE OFF APPROXIMATELY 5 MINUTES LATER STANDING ON MY PORCH, I NOTICED HEAVY WHITE SMOKE COMING FROM UNDER MY HOOD BEHIND THE BATTERY AREA. I RAN TO MY CAR AND OPEN THE DOOR AND RELEASED THE HOOD. WHEN I RAISED THE HOOD, I SAW THE HEAVY SMOKE COMING FROM WHAT APPEARED TO BE NEAR ARE IN FRONT OF THE WIRING IN FRONT OF THE MASTER CYLINDER. I RAN IN THE HOUSE TO CALL 911 AND GET A FIRE EXTINGUISHER. WHEN I WENT BACK TO THE CAR UNDER HOOD AREA WAS FULLY INVOLVED IN FLAMES. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. AFTER HEARING AND READING THE REPORTS ABOUT THE CRUISE CONTROL SWITCH, I REALLY THINK THIS IS EXACTLY WHAT HAPPENED TO MY VEHICLE. *JB

VERY HEAVY RATTLING IN THE ENGINE OF MY 1998 EXPLORER 4.0 SOHC. TOOK TO LOCAL FORD DEALER, THEY CLAIMED CHARACTERISTICS OF THE MOTOR, TWICE. SOME TIME LATER TENSIONERS BROKE WHILE DRIVING AND MOTOR CEASED. NO COOPERATION OFFERED ON FORD'S PART. HAD TO REPLACE ENGINE OUT OF POCKET FOR FORD'S DESIGN FLAW, WHICH HAS BEEN GETTING SWEPT UNDER THE RUG FOR YEARS NOW. ONE MONTH AFTER THE REPLACEMENT FORD OFFERED TO FIX OTHERS, IF FOUND BEFORE 75K MILES, ETC. TOO LATE FOR ME. HOW MANY FAILURES HAVE OCCURRED? WHAT IF THIS FAILURE HAD OF OCCURRED AT HIGHWAY SPEED, INSTEAD OF IDLE SPEED. CHECK THE FIGURES ON THIS PROBLEM, IT'S SCARY, AND FORD IS PITIFUL. *JB

THE DRIVER'S SIDE DOOR LOCK IS NO LONGER ABLE TO BE UNLOCKED WITH THE KEY OR BY THE POWER LOCK SWITCH. IF IT IS LOCKED ACCIDENTALLY, IT IS IMPOSSIBLE TO ENTER THE VEHICLE ANY WAY OTHER THAN BY CRAWLING IN FROM THE PASSENGER SIDE DOOR. THIS COULD PRESENT A SERIOUS PROBLEM IN THE CASE OF AN ACCIDENT IF AN INDIVIDUAL NEEDS TO FLEE THE VEHICLE... ESPECIALLY FOR THOSE LIKE MYSELF WITH INFANTS THAT WOULD NEED TO BE REMOVED FROM THE VEHICLE AS WELL. THE PROBLEM BEGAN FOUR OR FIVE YEARS AGO WHEN IT BECAME DIFFICULT TO UNLOCK THE DOOR WITH THE KEY AT VARIOUS TIMES. SINCE THEN, THE SITUATION HAS WORSENED SIGNIFICANTLY. THE ONLY THING ABOUT THE DRIVER'S SIDE DOOR THAT IS IN WORKING CONDITION NOW IS THE "LOCK" ACTION OF THE POWER LOCK SWITCH. HAVING SAID THAT, THE POWER WINDOW ON THE DRIVER'S SIDE DOOR NO LONGER WORKS, THOUGH I AM UNSURE IF IT IS IN ANY WAY RELATED TO THE LOCK. *NM