2014 FORD EXPLORER Complaints

The contact owns a 2014 Ford Explorer. The contact stated while driving 60 MPH, there was an abnormal sound coming from the vehicle. The contact stated that the rubber trim on the front passenger’s windshield was flapping. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 45,000. VIN tool confirms parts not available.

Steering sounds like it has a groaning noise, I took it into a shop and they noticed it too while I was getting my transmission rebuilt. They could not figure out what the problem was or where it was coming from but assumed it was from the tie rod boots on one side of the car, but all the research I’ve been doing and all other comments about it have been for the rack and pinion starting to fail. It started happening about a month ago (early December 2024) for me where after sitting overnight the steering didn’t want to turn, that stopped happening, but now while driving the steering locks up and breaks free, and you can hear a groaning noise when turning the wheel both left and right when stationary or at low speeds.

Smell coming into cabin. Overwhelming to the point making us nauseous and sick. Taken it to Ford dealership. They can not mimic the issue.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while his partner was driving on the highway at 60 MPH, the front driver’s side exterior A-pillar trim detached from the vehicle. The contact’s partner continued to drive and was not able to recover the trim clip. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 92,000. VIN tool confirms parts not available.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Hi my name is [XXX] and Im an owner of a 2014 Ford Explorer sport my vehicle is at the service department for almost 2 months already before i took the vehicle into the dealership to get fix i was going to have a car crash thanks to the front tires of the car. Both front tires locked and the car slide really bad that day the steering wheel went loose and i wasnt able to control the vehicle. I took it to the service department at a ford dealership where I was told that the ABS was falling the computer module was not working and the traction control has an issue too INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ABS module is bad with trouble code U3000-49 ABS MODULE internal problem. ABS system is disabled and also Traction Control Function is disabled. ABS module is on Nationwide back order. This is a safety concern as the ABS system is not functioning

My APillar molding piece flew off the passenger side of my wind shield. I’m scared the other side will do the same thing and I don’t want anyone to get hurt but I have to use my car. I have been waiting 6 months for the parts… Also, whenever it rains my floorboards flood from water leaking through my windshield and could possibly get into my electronics as well.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel seized with the traction control and check engine warning lights illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was towed to the dealer where it was diagnosed and determined that the power steering control module (PSCM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 131,856.