2000 FORD EXPLORER Complaints

DT*: THE CONTACT STATED THE ENGINE RATTLED AND THE VEHICLE NEEDED THE ENGINE BOLTS TIGHTENED TO RESOLVE THE ISSUE. THE VEHICLE HAD BEEN TO A PRIVATE MECHANIC BUT NOT A SERVICE DEALER.

DT*: THE CONTACT STATED WHILE TRAVELING 58 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE WAS INVOLVED IN A REAR SIDE IMPACT COLLISION WITH ANOTHER VEHICLE AND BOTH FRONT AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES MADE MOSTLY BY THE SEATBELT THAT WAS WORN DURING THIS ACCIDENT. THE AIR BAG WARNING LIGHT WAS NOT ILLUMINATED PRIOR TO THE INCIDENT. THE CONTACT TOOK PICTURES, AND NO POLICE REPORT WAS TAKEN. THE VEHICLE WAS CURRENTLY AT AN INDEPENDENT BODY SHOP FOR FURTHER EXAMINATION AND REPAIRS. NO REPAIRS HAD CURRENTLY BEEN MADE.

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN FRONT OF THE RESIDENCE, A NOISE WAS HEARD, THEN FIRE WAS NOTICED COMING FROM UNDER THE HOOD. THE CONTACT CALLED THE FIRE DEPARTMENT WHO EXTINGUISHED THE FIRE AND REPORTED THE FIRE AS ELECTRICAL FAILURE FROM THE SPEED CONTROL SYSTEM. THE CONTACT TOOK PICTURES OF THE CHARRED VEHICLE. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE DEALERSHIP WAS CONTACTED BUT NEVER RETURNED THE CALL. THE MANUFACTURER WAS ALSO CONTACTED WHO INFORMED HER THE VEHICLE WAS NOT INCLUDED IN ANY RECALL PERTAINING TO THE SPEED CONTROL SYSTEM DUE TO THE VIN. THE FIRE DEPARTMENT HAD NOT DETERMINED WHAT CAUSED THE FIRE, HOWEVER, THE CONSUMER HAD READ ABOUT REPORTS WHERE VEHICLE WERE CATCHING ON FIRE DUE TO FAULTY CRUISE CONTROL SWITCHES. UPDATED 12/13/06. *JB UPDATED 04/03/07. *JB

DT*: THE CONTACT STATED THE REAR DRIVER SIDE DOOR HANDLE HAD TO BE LIFTED UP HIGHER THAN NORMAL TO OPEN THE DOOR FROM THE INSIDE. THE DOOR WAS INOPERABLE FROM THE OUTSIDE. AN INDEPENDENT REPAIR SHOP DETERMINED THE DOOR HANDLE NEEDED TO BE REPLACED.

2000 FORD EXPLORER WHILE PARKED IN OUR DRIVEWAY (PARKED- KEYS OUT AND IN MY POCKET) IT BEGAN ROLLING BACKWARD. I WAS ABLE TO JUMP IN AND DEPRESS THE BRAKE PEDAL JUST BEFORE IT WOULD HAVE ROLLED OF THE HILL AND INTO THE STREET. THEN IT DID THE SAME THING AGAIN THE NEXT DAY. *NM

CONSUMER LEFT FRONT TIRE BLEWOUT AND SHREDDED CAUSING CONSUMER TO REPLACE TIRE WITH SPARE. *TS THE TIRE BLEWOUT PRIOR TO THE CONSUMER RECEIVING THE RECALL NOTICE. THE AIR BAG LIGHT AND DOOR AJAR LIGHT ILLUMINATED. LEFT SIDE WHEEL BEARING SHOT AND THE RIGHT SIDE WAS GOING BAD. REAR BRAKES SHOT. *NM

DT*: THE CONTACT STATED THE REAR LIFTGATE LATCH, AND THE FRONT AND REAR PASSENGER DOORS KEPT JAMMING CLOSED. EACH DOOR REQUIRED EXCESSIVE FORCE TO OPEN. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHO DETERMINED THE LATCHES WERE FAULTY, AND THE PARTS WERE ORDERED. UPDATED 11/21/2006 - *NM

I WAS NOT CONTACTED TO THE RECALL ON MY FIRESTONE TIRES ON MY 2000 FORD EXPLORER, UNTIL LAST WEEK, AND TOOK IT UPON MYSELF TO, AT MY EXPENSE, AND REPLACED SAID TIRES, WITH ANOTHER, MORE TRUSTED AND SAFER BRAND OF TIRE. NOW AFTER 6 YEARS. I RECEIVE A NOTICE FROM FIRESTONE ABOUT MY SPARE, BUT WITH THE CONDITION THAT I DRIVE 30 MILES, AND HAVE THE 1 TIRE REPLACED WITH ANOTHER FIRESTONE TIRE. FIRESTONE REFUSED TO REPLACE MY ORIGINAL 4 TIRES, WITH COMPENSATION, AND NOW REFUSES TO REPLACE MY SPARE WITH A TIRE THAT I AM COMFORTABLE WITH........NOT A FIRESTONE! I FEEL THEY SHOULD COMPENSATE ME MY $350, ORIGINAL, AS WELL AS PAY FOR ANY TIRE I CHOOSE AS MY SPARE.....WHICH THEY REFUSE TO DO!!!!*JB

I WAS DRIVING, COMING JUST OFF THE HIGHWAY IN MY 2000 FORD EXPLORER AND THERE WERE PUFFS OF SMOKE COMING FROM THE STEERING COLUMN. I RESEARCHED SOME OF THE RECALLS AT FORD AND THIS PROBLEM WAS RECALLED ON SOME OTHER VEHICLES OF THE SAME MODEL, BUT NOT MY VIN #. THE RECALL WAS FOR THE MULTIFUNCTION SWITCH IN THE STEERING COLUMN. NO REPLACEMENT PARTS HAVE BEEN INSTALLED, I WILL BRING TO DEALER FOR DIAGNOSIS. *NM

OVER THE PAST THREE TO FOUR MONTHS MY 2000 FORD EXPLORER (6 CYLINDER W/ SOHC ENGINE) HAS DEVELOPED A PROBLEM WITH THE ENGINE. THE PROBLEM OCCURS ON AN INTERMITTENT BASIS. AT TIMES THE ENGINE WILL NOT START. WHEN IT DOES START IT WILL NOT IDLE AND DIES UNLESS THE RPM'S ARE MANUALLY HELD AT A HIGH ENOUGH LEVEL TO ALLOW THE ENGINE TO RUN. WHEN BRAKING AT ANY SPEED THE ENGINE WILL DIE WHEN THE AUTOMATIC TRANSMISSION SHIFTS FROM A HIGHER GEAR TO A LOWER GEAR ALLOWING THE RPM'S TO FALL BETWEEN SHIFTS. THIS REQUIRES SHIFTING THE CAR INTO NEUTRAL TO RE-START WITH A LOSS OF ALL POWER STEERING AND BRAKING FUNCTIONS. A FIRST IT SEEMED THE PROBLEM ONLY OCCURRED AFTER THE CAR WAS PARKED OUTSIDE DURING HOT DAYS. NOW THE PROBLEM OCCURS AT DIFFERENT TIMES AND DIFFERENT WEATHER CONDITIONS. THE CAR RECENTLY HAD THE FUEL SYSTEM SERVICED (ALONG WITH THE 65K RECOMMENDED SERVICE PACKAGE) AT A LOCAL FORD DEALER. THE PROBLEM PERSISTS. I WROTE TO CONSUMER REPORTS MAGAZINE AND THEY SUGGESTED I FORWARD THIS INFORMATION. *B