1999 FORD EXPLORER Complaints

DT: CONSUMER STATES THAT THE STEERING WHEEL BEGAN SMOKING WHILE DRIVING, AND SHE KEPT ON DRIVING AND IT STOPPED. IT HAPPENED NC EBEFORE ABOUT A MONTH AGO. CONSUMER WAS WORRIED THAT THE VEHICLE WILL EXPLODE ON HER.*AK

DT: CONTACT STATES THE INSIDE LIGHTS, WINDSHIELD WIPERS, AND THE POWER WINDOWS WOULD NOT WORK. ALSO, THE OUTSIDE LIGHT WOULD NOT GO OFF WHEN THE VEHICLE WAS SHUT OFF, CAUSING THE BATTERY TO RUN DOWN. THERE WAS A RECALL ON THIS VEHICLE REGARDING THE GENERIC ELECTRIC MODULE, BUT THIS SPECIFIC VEHICLE DOES NOT FALL UNDER THIS RECALL CAMPAIGN.*AK

DT: CONTACT STATES WHILE DRIVING VEHICLE LOCKED UP ON THE HIGHWAY. THE SERVICE DEALER STATED THE CAM SHAFT LOCKED UP BECAUSE OIL WAS NOT CIRCULATING THROUGHOUT THE MOTOR. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE DASH.*AK

CONSUMER NOTICED WHITE SMOKE COMING FROM THE STEERING COLUMN WHENEVER THE LEFT TURN SIGNAL WAS USED. CONSUMER ANTICIPATES A FIRE IF THIS ISSUE CONTINUED. THE DEALER WAS NOT NOTIFIED AT THIS TIME. *JB *BF *NM

BLEND DOOR ON THE HEAT AND AC BROKEN, CANNOT WARM UP INTERIOR OF VEHICLE TO DEFROST WINDOWS, IT JUST BLOWS COLD AIR(MAYBE OUTSIDE AIR). HAS NOT BEEN FIXED YET.

DT: DRIVING WHEN HE FELT GAS PEDAL WENT DOWN, IT BEGAN TO ACCELERATE ALL ON ITS OWN IN BUSY TRAFFIC. HE WAS PRESSING BRAKE AT THE SAME TIME IN EFFORT TO STOP. COULD SMELL SOMETHING AS IF BURNING. JAMMED IGNITION INTO PARK AND PULLED KEYS OUT. VEHICLE STOPPED. CALLED TRIPLE A AND THE COPS, VEHICLE WAS TOWED. NO ACCIDENT. NO REPAIRS YET. TOW DRUCK DRIVER SUPSECTS SOMETHING WITH GAS PEDAL HAS BROKEN OFF.*AK

AFTER SITTING IN A TURN LANE FOR 2-3 MINUTES WITH TURN SIGNAL ON, WISPS OF SMOKE BEGAN COMING FROM STEERING COLUMN. UPON REPEATING THE SCENARIO IN DRIVEWAY SAME WISPS OF SMOKE WERE OBSERVED, AND ORANGE GLOW COULD BE SEEN INSIDE STEERING COLUMN WHEN LOOKING THROUGH CRACKS AROUND HAZARD WARNING FLASHER BUTTON. IN BOTH INSTANCES, TURN SIGNALS BEING TURNED OFF STOPPED THE SMOKE BEFORE ANY DAMAGE COULD BE DONE. VEHICLE WAS TAKEN TO DEALER, AND TURN SIGNAL MODULE WAS REPLACED. OLD PART WAS NOT RETURNED TO ME. DEALER SERVICE MANAGER STATED THE MODULE HAD SHORTED OUT.*AK

THE CRANKSHAFT SHEARED OFF DIRECTLY BEHIND THE HARMONIC BALANCER, THE TRUCK HAS ONLY 70,000 MILES, WILL REQUIRE MAJOR ENGINE WORK TO FIX. IT BROKE UNDER NORMAL ACCELERATION CONDITIONS.*AK

I'VE RECEIVED NOTICE OF A POTENTIAL PROBLEM WITH THE SEAT RECLINER BOLT ON MY 1999 FORD EXPLORER INDICATING THIS WOULD BE REPAIRED FREE OF CHARGE. WHEN I CONTACTED THE SERVICE DEPARTMENT OF THE DEALER I PURCHASED THE VEHICLE FROM, I WAS TOLD THERE WAS A POSSIBLITY THE BOLT COULD BREAK OFF WHILE THEY WERE MAKING THE REPAIRS AND THEY WOULD NEED TO HAVE THE VEHICLE OVER NIGHT. WHEN I ASKED FOR ASSURANCE THEY PROVIDE A LOANER CAR, THEY REFUSED. IN MY MIND, THIS DOES NOT CONSTITUTE REPAIR WITHOUT CHARGE. I WOULD BE GLAD TO DROP THIS OFF FOR REPAIRS IF I CAN BE ASSURED I CAN HAVE MY VEHICALE BACK THAT SAME DAY. SHOULD THEY BREAK THE BOLT AND NEED TO HAVE IT OVERNIGHT WOULD BE THEIR SOMETHING THEY CAUSED AND SHOULD BE RESPONSIBLE FOR, NOT THE CONSUMER. WHAT IS TO STOP THEM FROM INTENTIONALLY DOING THIS TO MAKE MONEY ON RENTAL FEES. ALL I ASK IS FOR SOME REASSURANCE THIS REPAIR WILL BE MADE WITH CHARGE TO ME. FORD MOTOR COMPANY MUST TAKE FULL RESPONSIBILITY FOR REPAIRING AND REASSURING ITS CUSTOMERS THIS SAFETY PROBLEM IS REPAIRED WITHOUT COST AND RISK TO ITS CUSTOMERS.*AK

AFTER HAVING PARKED MY CAR I COULD NOT OPEN THE DOOR FOR MY CHILD TO GET OUT--NEITHER FROM THE INSIDE NOR THE OUTSIDE AND PULL MECHANISM DISAPPEARED IN BETWEEN CAR DOOR. *JB