2014 FORD EXPLORER Complaints

The contact owns a 2014 Ford Explorer. The contact stated that while driving approximately 20 MPH and making a left turn, the vehicle suddenly lost power steering functionality. The traction control and the electronic stability control warning light were illuminated. The vehicle was towed to an independent mechanic, where the contact was informed that the failure might be related to the power steering control module(PSCM); however, the vehicle was not diagnosed or repaired. No further information was provided. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 170,000.

The contact owns a 2014 Ford Explorer. The contact stated while driving at an undisclosed speed, the driver’s side A-trim panel detached and flew off the front windshield. The dealer was made aware of the failure, and the contact was advised to use duct tape to hold the loosened trim down. The contact received notification of NHTSA Campaign Number: 24V0314000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 150,000. VIN tool confirms parts not available.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the trim had started to detach, causing water to leak into the cabin of the vehicle. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

My vehicle has been experiencing the "death wobble". I've done research online and I've seen other people complain about the issue as well as videos. Whenever I drive my vehicle, I hear noises coming from the front end such as scraping and my steering wheel wobbles and it's excessive while on the freeway. I've gotten the wheel bearings replaced, tires rotated, replaced front passenger tire, breaks and rotors replaced. My axel and car were lifted in the air with no damages.

The contact owns a 2014 Ford Explorer. The contact stated that the front passenger’s side door panel had started to detach from the body of the vehicle. The vehicle was taken to a dealer where the contact was informed that there were no recalls on the VIN and the contact was provided an estimate for the repair. The vehicle was not repaired. The contact stated that while driving at highway speeds, there was an abnormal whining sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where the contact was informed that the rear wheel bearing needed to be replaced. The dealer repaired the vehicle. The contact stated that the check engine warning light later was illuminated. The vehicle was taken back to the dealer where the contact was informed that the catalytic converter needed to be replaced. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 100,000.

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the passenger’s side A-trim pillar had detached from the vehicle. The vehicle was not repaired. The failure mileage was 75,000. VIN tool confirms parts not available.

The contact owns a 2014 Ford Explorer. The contact stated while driving at approximately 35 MPH and attempting to make a left turn, the power steering failed without warning. The contact depressed the brake pedal and turned the vehicle off. After waiting for a while, the contact restarted the vehicle and continued driving at slower speeds. The contact noticed that when the steering wheel was turned to the left or the right, the steering wheel seized and jerked the steering wheel and the vehicle moved in the direction as intended. The vehicle was taken to a body shop where the vehicle was inspected, and the contact was made aware that the vehicle had an electric power steering assist, not a hydraulic power steering fluid system. The contact was referred to the dealer for assistance. The dealer was contacted, and an appointment was scheduled; however, the vehicle had not been taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 149,000.

The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver’s and passenger’s side A-pillar trim pieces detached. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V031000 (Structure); the VIN was included, but the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 140,000. VIN tool confirms parts not available.

The contact owns a 2014 Ford Explorer. The contact stated while driving approximately 60 MPH, the top half of the front driver-side A-pillar trim detached. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 113,000. VIN tool confirms parts not available.